Valerie Knapp_dpp5c6 Expert

Hi @Georgi Hadzhi-Manev , thanks for your post. I would open a support ticket for this with Atlassian. While we can help you troubleshoot, they have more specific knowledge and access to your instance to help. https://support.atlassian.com/contact/ Best wishes

Hi @David Weir , thanks for your post. Have you already checked out the product documentation on smart filters here? https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405912/Configuring+Smart+Filters If so, and you're still having difficulty, I would go ahead and open up a support ticket to the vendor, who are…

Hi @Altamash Heroli , welcome to the Atlassian Community and thanks for your post! Thank you for explaining thoroughly your use case. I understand what and why you are trying to achieve this. I will just say, however, it's likely you will need an app to achieve this fully. Whatever you will be able to do with this…

Hi @Markisio , thanks for your post. I tagged Confiforms into this and I would recommend, if you haven't checked already, that you have a look at the product documentation, which should help https://wiki.vertuna.com/spaces/CONFIFORMS/pages/1212438/Sorting+in+ConfiForms . You can also open a support ticket to the vendor if…

Hi @Ankita Biswas , welcome to the Atlassian Community and thanks for your question. Please can you share the screen? You can anonymise it to remove any sensitive information. Which testing app are you using? Xray? Zephyr? Best wishes

Hi @Eralp Tezcan , welcome to the Atlassian Community and thanks for your question. If this is a company-managed project, which I believe it is, you need to modify the field configuration to make the Components field not mandatory. Please check out the documentation for how to do this…

Hi @sravani vennapusa , thanks for your post. When you use the word 'behavior', do you mean you are using ScriptRunner for this? If so, I would go ahead and tag them and behaviours into this post so we can signpost more experts here. Best wishes

Hi @Federico Rava , thanks for your post. In a team-managed project, you don't have shared configurations so it is just in the Issues types section here You can either configure an issue type that exists already, so creating or adding custom fields or modifying the workflow. Or, you can create a new issue type. I hope this…

Hi @Jayanthi Arunkumar , welcome to the Atlassian Community and thanks for your post. Please can you confirm what app you are using for tesing? In Zephyr, for example, you can link issues to the Test Plan from the Traceability tab here Sorry, I had to anonymise this and maybe I went too far, ha! If you need more help,…

Unless the certification exams have all had a significant rewrite / refresh, I can't believe that completing one course would adequately prepare you. It would not surprise me, however, to hear that this is Atlassian's position on the matter.

Hi @Shaun McGuire , thanks for your post. You have to be a project admin to be able to create and edit versions - https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/ . Unfortunately, there isn't really a workaround for this. Best wishes

Hi @Agrawal, Shreya , welcome to the Atlassian Community and thanks for your post. If you haven't already, I would recommend that you also post this question in the Microsoft Platform Community…

Hi @Ree Kent , @Joanna Thurmann , any chance this recording is still available somewhere? The link is broken - https://university.atlassian.com/student/page/1195288-atlassian-certification-5-insider-tips-for-success-webinar?utm_source=community&utm_medium=article&utm_campaign=P:uni-event*O:university*H:fy23q4*I:aul-aug-22*…

Hi @Devika Assaram , welcome to the Atlassian Community and thanks for your post. Please see this other post where my fellow community leader @Trudy P Claspill has responded. https://community.atlassian.com/forums/Jira-questions/Assign-a-team-to-a-story-auto-assigned-issue-to-me/qaq-p/2459073 You can associate a team with…

Hi @Prasanna , welcome to the Atlassian Community and thanks for your post. What quiz are you talking about please? Are you doing a certification or some training? Would you be able to share a screen? Best wishes 

Hi @Kalliu Gaspar , thanks for your post. Unfortunately, it's not going to be possible to get around the lookup issues limit https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/ . What are you trying to achieve? Best wishes

Hi @Tim Hanson , welcome to the Atlassian Community and thanks for your post. Please can you share some screens of what you mean? Is this a team-managed or company-managed project? Looking forward to your reply. Best wishes

Hi @Mudassar Rayani , welcome to the Atlassian Community and thanks for your post. As an Atlassian Solution Partner, I would say it's almost certainly feasible to do all these things in Jira Service Management. I would recommend you contact a Solution Partner in your area for some practical…

Hi @Charles Moore , welcome to the Atlassian Community and thanks for your question. Basically, the standard Jira dashboards are quite limited if you need to be able to share with people who don't access Jira. There isn't a functionality to render them public or to share them with non Jira users. You can check the app…

Hi @Lukasz Grobelny , thanks for your post. What is the configuration for your CSV? How many columns / data points are you trying to import? How are the attributes of the Assets objects configured? Have you managed to import more attributes in other assets schemas? If you could share some more information, it would be…

Hi @Christian Perry , thanks for your post. I would imagine you've already checked but if not, please check out the product documentation here https://wiki.vertuna.com/spaces/CONFIFORMS/pages/1212428/Documentation , which has some implementations they've done. If that doesn't help, you can always open a ticket to the…

Hi @Rene Villalobos , welcome to the Atlassian Community and thanks for your post. When you say you want to assign issues manually with automation, do you mean you want to assign tickets automatically? There are different ways of achieving this. For example, in a Jira Service Management project, you can use the components…

Hi @lisa keutman , welcome to the Atlassian Community and thanks for your post. I have tagged the Atlassian support so someone should reply directly to you here. Best wishes 

Hi @Duncan Gillespie , thanks for your post. Please open a support ticket for this issue - https://support.atlassian.com/contact/#/ Best wishes

Hi @Ryan Swimm , thanks for your post. Have you checked out this documentation on how customer access settings impact project permissions? https://support.atlassian.com/jira-service-management-cloud/docs/how-global-permissions-affect-project-permissions/ I hope this helps you. Best wishes

Hi @Syd Skaff , welcome to the Atlassian Community and thanks for your post. Do you also have JSM with Assets to use? Best wishes

Hi @ugur , welcome to the Atlassian Community and thanks for your post. Please refer to other users who have had this same issue https://community.atlassian.com/forums/Marketplace-Apps-Integrations/Xray-Error-rendering-Web-Panel/qaq-p/831135 . I think your best bet is to open a support ticket to the vendor…

Hi @Mikhaylova,Ksenia , welcome to the Atlassian Community and thanks for your question. Have you checked out the documentation on how to access page history and versions https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/ ? Hopefully this helps you. Best wishes

Hi @IEVELINE FRANCA , welcome to the Atlassian Community and thanks for your post. Unfortunately, once a board is deleted, it's gone. https://support.atlassian.com/trello/docs/deleting-a-board/ I'm sorry for your situation. Best wishes

Hi @Swirl Build Services , welcome to the Atlassian Community and thanks for your post. Have you already gone through the steps in the documentation here https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/ to disable the two factor authentication?