Valerie Knapp_dpp5c6 Expert

Hi @graham.pinnock , thanks for your question. I wonder if you had thought about team-managed projects for this. For company-managed projects, things like board and workflow configurations are centralized, meaning they are more uniform, but also leaves less room for flexibility and difference in approach. If you allowed…

Hi @Zeeshan Ahmed Khan , thanks for your message. I have used this one for a customer and it has lots of features to extend Jira Service Management - Extension for Jira Service Management | Atlassian Marketplace. I'm not sure it will do what you want but, as you say, you can try it out and see what you think. Cheers

Hi @中込 晴菜 , thanks for your question. Have you tried this method - Solved: Emojis in JIRA Issue Summary (atlassian.com) Using the Windows + . shortcut on the keyboard, you should be able to insert emoji into things like a comment or other text string. If you want more help, you can add the automation rule you are working…

Hi @Vihanga Pahalagamage , welcome to the community and thanks for your question. Two things, your not being able to search for other users is related to not having a global permission. Please ask a Jira product administrator to give you the Browse users and groups global permission. Second, I would suggest that the people…

Hi @Zeeshan Ahmed Khan , thanks for your message. Yes, the topics can only be set up for Request Types at this point. There are always apps to support this kind of customization but they are at a cost so I was trying to suggest a workaround out-of-the-box.

Hi @Juan Manuel Ramos Taboada , thanks for your question. Have you tried checking out some of the reports present in the project? I think the Control Chart or the Cumulative Flow Diagram might already show something similar to what you are asking. For example, the Cumulative Flow Diagram shows the number of issues per…

Ok, thanks for your message @Norman . Good luck!

Hi @Super Trick , welcome to the community and thanks for your question. Please contact a Jira administrator internal to your organization, as it's not likely we will be able to assist you with a server we don't have access to unfortunately. Cheers.

Hi @Norman , ok, thanks for your message. To create a custom field, you need to go into the System settings and then the Issue Menu, like this - Then, from the Issues view, find the Fields heading and then Custom Fields. You can then click on the blue button to create a new Custom Field Then, you will need to choose the…

Hi @Norman , thanks for your message. When you say you are trying to create new columns, do you mean new fields in the projects? as, in a custom field for some new issue attribute? If this is the case, it would depend on whether you are using team-managed or a company-managed project, but it is pretty straightforward…

Hi @Zeeshan Ahmed Khan , thanks for your question. I was able to do something similar using 'Topics' If, in your portal homepage, you click on the 'Customize' button - There is a section called, 'Topics'. I don't know if it is new, but I haven't noticed it before. Here, you can create a topic for a request form that…

Hi @Norman , thanks for your question. I have understood you are asking to restore the default view of the filter search results. To do this from your own image, you just need to click on the option to 'Restore Defaults' If I have misunderstood or you have follow up questions, please just reply here and either I or someone…

Hi @Kevin Hañari , I think you are missing a global permission, not a project permission. Please ask someone with Jira Software Product Administrator access to give you this global permission - And then I think you should be able to browse and assign issues to other users. I hope this helps but if it doesn't, please reply…

Hola @Tamara , thanks for your question. Unfortunately, mentioning groups isn't available out-of-the-box in cloud. I think you will need to check the marketplace if there are any apps. Explore apps for Atlassian products | Atlassian Marketplace Sorry and good luck!

Hi @Vishnu Vardhan Chenna , thanks for your question. You could have a configuration where the Time tracking fields are on the create and view screens and not the edit screen, but then I don't know how they would get updated. What did you have in mind?

Hi @Jennifer Tong , I think your best bet out-of-the-box is Roadmaps - So, here you can see the Epics and their Stories on a timeline. Could something like this work?

Hi @Jacqueline N McCluer , thanks for your question. It depends a little bit on which fields you are talking about. If any of the fields to create a Bug or an Epic are custom fields, you can set what is called a custom field context, which allows you to set a default value in a specific context, like a project or issue…

Hi @Karthik.ss , welcome to the community and thanks for your question. You could try something like this - "Epic Link" = SSP-24 AND timespent is not EMPTY where you put the issue key of the Epic in Epic Link and where timespent has some time in it If you add the timespent column to your issue results view, in this way you…

Hi @Mohamed Karamany , welcome to the community and thanks for your question. Is this a team-managed project? If so, you just need to turn on the Reports in the Features section of the project like this. If you click, in your image, on the 'Project settings' option, you can turn on or off different features you want, such…

Hi @Jemima Duncalf , welcome to the community and thanks for your question. You should be able to do this by modifying the filter for the Scrum board. In the board settings, go to the General tab and then find the filter query for the board Click on the link to 'Edit Filter Query' and add to the JQL and labels not in with…

Hi @Jennifer Tong , thanks for your question. It depends what you mean and what you would like to see in a timeline. I had a customer that wanted to track, for example, the number of times an issue went through a particular transition. For this, I created 2 custom fields, one which would increment the a number each time…

Hi @Rajesh Mankad , thanks for your question. Do you mean admin functions for the instance or at project level? You can do some project admin tasks, like creating Releases and Components but I don't see that you can do more advanced tasks, like modifying a workflow or something like this. It might be that there are other…

Hi @Y_ Oezl , thanks for your question. If the field doesn't need to be filled in, meaning it is optional and not mandatory, I would suggest you create a screen and then add that screen to the workflow transition. Under the menu for System settings, Issues, choose the menu for Screens and create a screen by clicking the…

You're very welcome @Guy Banister ! Have a great weekend

Hi @Avi J , welcome to the community and thanks for your question. It will not be possible to have two initial states in the workflow so I would suggest to you a workflow like this, where you have initial create status and then you could implement an automation to check some field in the created issue to then transition to…

Hi @Guy Banister , welcome to the community and thanks for your question. Would a filter subscription not work for this use case? If you have already written the JQL filter, you can define a filter subscription to be sent out automatically, using the schedule tool, which has in the email body the list of issues that are…

Hi @Fabio Costa , apologies for the delayed response. I just tested this and it also doesn't work for me. This has been reported to Atlassian, [JRACLOUD-70206] Configuring the info to show when viewing sub-tasks or linked issues in a table does not reflect in the new issue view - Create and track feature requests for…

HI @Fabio Costa , thanks for your question. You can change this but it is a system setting, so it will be applied to all projects where Subtasks are used. If this is okay, go to the System settings, then, under General configuration, Advanced Settings Here you can specify the field headings you want to appear in the…

Hi @Kristján Geir Mathiesen , what a great discussion topic! Thanks for this question. I grew up in the Midwest in central Illinois and I can remember having some cold winters! One Winter, McDonald's decided to have a promotion, sort of a buy one, get one free, on quarter pounders only you could buy one burger and get the…

Hi @Julie Marfleet , welcome to the community and thanks for your question. I don't have an app to suggest but I wondered if you had thought about changing the estimation statistic of the scrum board to benefit realization, instead of story points, and then you could use something like the Velocity report - The Velocity…