Valerie Knapp_dpp5c6 Expert

Hi @Thierry Bouvet , are the subtasks more than 30 days old?

Hi @Saranya J , thanks for your comment. Yes, it should be possible with automation to program the creation of the subtasks you want. Please check out this example - https://www.atlassian.com/software/jira/automation-template-library#/rule/112180 Cheers

YES @Jimmy Seddon , I love this topic! Back when I was in high school, I was involved in some community service organizations and sometimes we would have an event, as a fundraiser, of a Bad Movie Night. How it worked was that you didn't pay to get in, but to leave. The movies would become progressively 'worse' and so that…

Hi @eric lai , thanks for your question. You will need to things to achieve this. The first is that you need to create a transition screen with the field on it that you want them to fill in, then add the screen to the transition like this - And then you can use a validator always on the same transition of 'field required'…

Hi @Saranya J , thanks for your question. You should be able, using automation, to trigger the creation of a set of Subtasks on the creation of different issue types. You could have a rule like Trigger - Issue Creation Condition1 - Issue Type = Story Action - Create 3 Subtasks Else Condition 2 - Issue Type = Development…

Hi @bharathkumar , thanks for your reply. If you have a paid plan, you should be able to use the workaround then. Please can you check the documentation and see if that helps you?

Hi @Mahantesh Hooli , thank you for your question. What I have understood you are asking is In a sprint, you want some kind of automation to calculate, for each member, the remaining estimate of work left You could use a dashboard gadget for this, where you have a filter query like - project = "Project Key" and assignee =…

Hi @bharathkumar , thanks for your question. As @Marko Blagus writes, typically, you can only restrict who can create or not. Atlassian has provided a workaround for this here - How to restrict the creation of an issue based on issuetype | Jira | Atlassian Documentation However, if you are on a free plan, you will not be…

Hi @Mahantesh Hooli , thanks for your question. You could do this with a quick filter, like this - reporter = currentUser() AND type != Sub-task And then you can apply it here - Is this what you meant / want to achieve?

Hi @Bruce Bowers , thanks for your question. Please consider to open a ticket directly with the vendor to ask for support - Structure by Tempo - Jira Portfolio Management & PPM | Atlassian Marketplace. In my experience, they are usually very helpful and responsive.

Hi @Shane Cross , yes, I'm afraid you are correct. Thanks for your patience. I hope you get some help soon.

Thanks @Jess Williamson , please consider accepting my answer so that it can help other users who might encounter the same issue. Cheers!

Hi @Velagapudi, Srikanth , as you said, the Epic Name isn't in the list so it will not be possible to show it in the gadget.

I was very lucky to get one year a Sunday ticket to Glastonbury because one of my good friends lives in the area. It was excellent! I got to see Dolly Parton, Massive Attack and many others and just generally had a wonderful time in the sunshine.

Hi @Shane Cross , thanks for your question. Please check this other ticket which has some troubleshooting you can try yourself while you are waiting for Atlassian to reply - Solved: How to re-subscribe to suspended subscriptions? (atlassian.com) I hope this helps and good luck!

Hi @Velagapudi, Srikanth , you will either be able to see the Epics with Epic Name or the child issues with Epic Link. The gadget isn't sophisticated enough to say, for example, if Epic Name is populated, show that, as opposed to the Epic Link. You could try another gadget, like the Filter results to see everything…

Hi @Velagapudi, Srikanth , thanks for your reply. The JQL query you are using for the gadget will not work as you have specified to show only issue type of Epic. If you want to see the issues that have an Epic Link, you need to expand the filter query to include the other issue types / the child issue types of the Epics.…

Hi @Michelle , thanks for all the info. Please can you clarify if these projects are team-managed or company-managed?

Hi @Velagapudi, Srikanth , the Epic Link is the link to the Epic from other issues. In the Epic itself, it appears as the Epic Name, like this - So, in this example, where I have the gadget displaying the Epic Link by Status, if I click on the number, for example, of 'In Progress', 'Cloud', I will get a report of the…

Hi @Velagapudi, Srikanth , thanks for your question. Please can you validate for the issues returned by your filter query that the Epic Link isn't empty? I just tested this query in my instance "Epic Link" is not EMPTY And then, for a project where there were some issues with the Epic Link not empty, I created the gadget…

Hi @Michelle , thanks for your question. Would you mind sharing an anonymised version of your rule please? I don't understand very well what it is you are trying to do. I think seeing the rule might help us give you some suggestions for how to improve / get it working. Thanks!

Hi @vasileios.ntelopoulos , thanks for your question. To clarify, you want the Story Points to stay burned to record the effort for the overall Sprint? Please can you clarify why you want to do this? I think if you want to record the effort, even if the issue is re-opened, let's say, you could log work in the issue. For…

Hi @Jess Williamson , thanks for your question. Please can you also share an anonymised version of the Rule details tab? The error message is saying the Actor doesn't have enough permission, so you need validate that here - Then, please check the permissions for the project to ensure the rule Actor, whether this is…

Hi @Coline Laprade , thanks for your question. I think there are different approaches you could try to help with this issue. First of all, unless it is necessary, I would first check out the notification schemes in your instance. For that number of tickets, I would suggest it's not useful to be sending notifications to the…

Hi @Barbara Vdovc , welcome to the Atlassian Community and thanks for your question! You can always reach out to the app vendor here - Structure by Tempo - Jira Portfolio Management & PPM | Atlassian Marketplace. They also have a link to their documentation but I have found their team is always very helpful and responsive.

Hi @Stuart Wan , thanks for your response. I have escalated this to Atlassian because I am not sure about why you are seeing only Managed Accounts. Hopefully they will be able to assist you further.

Hi @Wasim Ansari , thanks for your question. You can modify the workflow to allow to go back one step, and use a Post Function to clear the resolution, but you won't be able to erase from the history of the issue that the transition was executed. If you want to avoid that people can make transitions they shouldn't be able…

Hi @Stuart Wan , thanks for your message. Ok, if you only see Managed accounts, please can you check that these users are not suspended in the domain / on the identity provider side?

Hi @Sarah Isaacs , @Bill Sheboy , thanks for your feedback. I have escalated this to Atlassian.

Hi @Thierry Bouvet , ok, thanks for the clarification. More questions, Does the DIG-65 have Subtasks? Please can you check in the Plan settings that nothing is being excluded? If you can see other Subtasks, okay, they are not being excluded by type, but can you check please there aren't other restrictions in place?…