Valerie Knapp_dpp5c6 Expert

Hey @Monique vdB , thanks for this topic and the opportunity to reflect. This year has been a busy one for me! I achieved the Atlassian Certified Expert, after getting my first certification 2 years ago. I also achieved the ITIL 4 Foundation and Specializations. I hit the books pretty hard and dedicated a lot of time to…

Bonjour @Pauline AWAD Merci pour votre question. Veuillez consulter la bibliothèque de modèles d'automatisation Jira et, en particulier, cette règle qui, je pense, pourrait vous aider à démarrer - https://www.atlassian.com/software/jira/automation-template-library#/rule/1357285

Hi @Rouven Nock , welcome to the Atlassian Community and thanks for your question. Apologies, I must switch to English as I don't speak German. I have understood that your notification scheme has stopped working after a change to a workflow. Please can you check the post functions in the new workflow? The reason I ask is…

Hi @Jakub Tvrdík , welcome to the community and thanks for your question! If you are already using Structure, I would recommend that you reach out to the vendor directly for support. Structure by Tempo - Jira Portfolio Management & PPM | Atlassian Marketplace. I have found that they are always super helpful. Cheers

Hi @Onur AKÇAY , thanks for your question. A workaround for this requirement could be filter subscriptions. How they work is that you define the issues you want to be notified about and then you can create a curated subscription of the list of issues meeting the criteria you specified as an email digest. Here is an article…

Hi @Muhammad Sochan , welcome to the Atlassian Community and thanks for your question. There is also now a blank template available where you could create a JSM project and then only have, as you describe, one or two issue types and one or two request types on the portal. Have you tried this already? Cheers

You're very welcome! :)

Hi @Nazia . Thanks for your reply. Please check this statement here - It might be the case that these fields have a custom field context which means they are not visible within this project. If you can please check one of them, in the Issues, Custom Field menu, and then Please make sure the context is set to include the…

Hi @Agustin Torero , thanks for your question. This won't be possible with the standard automations included in Jira cloud, as there isn't a trigger that will allow you to amend the create screen / you could only modify an issue that was already created. So, you could have a rule that, on issue creation for an issue type…

Hi @Rodrigo Sala , thanks for your question. Would you mind sharing the rule you are working on? I think it might help us to see better what you are trying to do and what is going wrong. Thanks!

Hi @Nazia , welcome to the Atlassian Community and thanks for your question! Please can you share some screens of the workflow and the transition screen? Thanks

Hi @Linda Korpås , thanks for your reply. Yes, the association between groups and their product access would be something that an org admin would typically manage because your org could have more sites with the same products and groups, but where being in a group might give different access to one application or another,…

Hi @Suzanne Cranfield , thanks for your feedback. This, as far as what I have implemented, is what is possible to achieve with the Jira functionality out-of-the-box. With apps for scripting or to extend the functionality of the workflows, you can do more but this also comes with a cost. If you like, I can recommend some…

Hi @Marc Schijvaerts , @lorenzo.betto , I just verified and you are correct that you can use the Jira system Priority field. I didn't realize this, my apologies. It will not be possible to modify the values in the Jira system Priority field. However, you can create your own Priority custom field and use those values in…

Hi @Sougandhi k , thanks for your response. If the resolution being set on the transition from the Backlog into the Sprint, this is incorrect. Please ask an administrator to modify the workflow for you.

Hi @Monique vdB , thanks for your response. I would say that 50,000 felt significant but mostly in a negative way. 50,000 is / was a number so high as to seem impossible when you start out, especially when things like responding to a question, which can be, I'm sure you can appreciate, very time-consuming, is only 20…

Hi @MohanBabu Somasundaram , you will need to reach out to Atlassian or a partner to get practical support or advice for a migration - Atlassian Support. We won't be able to do much in this forum without access to your instance to analyse your setup.

You're very welcome!

Hi @Arthur Harutyunyan , thanks for your question. It sounds like this could be a good use case for an Issue Security Scheme - Configure issue security schemes | Atlassian Support, How you could apply this, you can create an issue security scheme in your instance and apply it to the project which should be used only by a…

Hi @MohanBabu Somasundaram , ok, thanks for your reply. Please check out the guide I provided for how to migrate from the Cloud and, if you need help, I would encourage you to reach out to a partner. Migrations with lots of apps can be tricky, especially as you typically need to engage with the app vendors to make sure all…

Hi @Martin Thier , thanks for your reply. I am not sure what to tell you as this isn't the expected behaviour here. Let me escalate this to Atlassian to see if they can help. Cheers

Hi @Marina Loredana Culeasca , welcome to the Altassian Community and thanks for your question. It sounds like you just need to add a condition on the issue type being a bug, like this Jira automation template library | Atlassian Please test this solution and give us your feedback if it works / helps. Cheers

Hi @MohanBabu Somasundaram , thanks for your question. Please can you clarify, are you saying you need to migrate from cloud or to cloud? To the cloud, you need to install in the server or data center instance the Jira Cloud Migration Assistant | Atlassian Marketplace. Then, you would need to contact the vendors for your…

Hi @Dan Bruzzone , thanks for your question. I have a few follow up questions. 1) Are you using Assets Discovery? Please can you clarify how these CSV files you want to import are being sourced? 2) Have you tried setting up the attributes to reference other objects and then exporting this as a CSV to see how the…

Hi @Molly Marshall , I am inside of the Project Settings and then the Request types section -

Hi @Mauro Bennici , thanks for your question. You can also reach out directly to the vendor of Structure, who should be experts on how the product works - Structure by Tempo - Jira Portfolio Management & PPM | Atlassian Marketplace Hope this helps. Cheers

Hi @Martin Thier , thanks for your reply. That isn't the standard configuration of Confluence in the cloud but now I am wondering if maybe the page is restricted that you are trying to move. What are Confluence Cloud permissions and restrictions? | Confluence Cloud | Atlassian Support Are you the author of the page you are…

Hi @Molly Marshall , welcome to the Atlassian Community and thanks for your question. This is the view of how you want to interact with the SLA's inside of the ticket - So, you can drag it up or down, or under the heading 'Hidden when empty fields', if you don't use SLA's for some request types, for example. If you have…

Hi @Halina Cudakiewicz_Deviniti_ , thanks for this interesting topic! I also tend to think of seasonal reading more as like a silly beach read. I found in my local library recently these, for example, that I was kind of tempted by, lol You Had Me at Halloumi: Not just a cheesy holiday romance What the Focaccia? by Ginger…

Hi @DaniellaVeda , welcome to the Atlassian Community and thanks for your question. I can't speak to your specific experience but if you notice problems like these, I would recommend to check this Confluence Status (atlassian.com) to see if there is anything which has been reported about the performance of Confluence in…