Valerie Knapp_dpp5c6 Expert

Hi @Sophie long , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hi @Jasmin Hahn , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hi @Cindy Berghorst , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hi @Aman Singh , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hi @Marcela Llerena , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hello @Влад Оліховський , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hi @mckenzie , welcome to the Atlassian Community and thanks for your post. Trello has an active incident right now https://status.atlassian.com/ . Please follow the progress towards the resolution of the incident on Atlassian's Status Page. Best wishes 

Hi @Ahmed Khan , welcome to the Atlassian Community and thanks for your question. Please see some other posts from other users who have encountered this error https://community.atlassian.com/forums/Marketplace-Apps-Integrations/Xray-Error-rendering-Web-Panel/qaq-p/831135 They recommend to…

Hi @Heathyranne Aguilar , welcome to the Atlassian Community and thanks for your question. There is an active incident for Trello right now https://status.atlassian.com/ Please follow this page for updates. Best wishes

Hi @Angela Arnold , thanks for your post. You're not alone https://status.atlassian.com/ . There is an active incident. Please follow this page for updates. Cheers

Hi @Sam Frank , welcome to the Atlassian Community and thanks for your post. Have you already checked out the product documentation for this app? https://appfire.atlassian.net/wiki/spaces/SCAFC/pages/477471063/Create+a+project+overviews+inventory They also have some other 'recipes' and worked examples. I hope this helps…

Hi @Vallala Ujwala , thanks for your post. Just to check, have you made sure that the context for the automation and the global search / "search for issues" are the same? For example, if you have a global automation, it can have a context which is limited to a certain set / grouping of projects instead of having a global…

Hi @Radhika , welcome to the Atlassian Community and thanks for your question. These are different permissions. Please check out the app configuration in your project - Here, you should be able to give yourself all of the permissions possible for all of the different areas. If you have all the permission already, please…

Hi @Jonas Dahlström , welcome to the Atlassian Community and thanks for your post. The 'Requesting For' dropdown, is it a custom field you set up or is it the standard field, like this one - If it is this field ^, you would need to enable everyone who needs to be able to open tickets for someone else as an agent, which is…

Hi @Hilary Louie , welcome to the Atlassian Community and thanks for your post. I would suggest you to open a ticket to the vendor to report this https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud&tab=support Best wishes 

Hi @aaron.bracken , welcome to the Atlassian Community and thanks for your question. Please can you explain a bit more what you're trying to achieve? You access a Jira instance but you can't create a project? You need to have elevated permissions to be able to do this. If you want to enable or invite more people to…

Hi @David , welcome to the Atlassian Community and thanks for your question. First of all, this is a team-managed project you're showing and, if you've been away for a little while, this could explain why you're having some trouble. Have you tried with the Blue +Create button? In the top menu? It might also be that Tasks…

Please check out eazyBI and my comment and let me know if you have any questions. Best wishes

Hi @Ludovic Tremblay , welcome to the Atlassian Community and thanks for your question. If you have any budget available to build this report, I would recommend you check out eazyBI. https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-software-custom-fields In eazyBI, there is the possibility to track and report…

Hi @Eugene Rivers , welcome to the Atlassian Community and thanks for your post. Please can you share some screens, anonymised is fine, of what you're trying to do, what error messages you're seeing (if any) so we can try to help? I tagged BigPicture and their vendor, Appfire, into this post to try to get some more eyes on…

@Bill Sheboy always comes to mind for this kind of challenge! What do you reckon, Bill?

Hi @Theresa Doris , welcome to the Atlassian Community and thanks for your post. We don't really have a way to refer this kind of thing to the product team but let me escalate this to the support desk and see if they can help. Best wishes

Hi @Bushra Shretih , welcome to the Atlassian Community and thanks for your post. Usually you need to create a page first in order to be about to create a diagram. Please can you try creating a page and see if you get the option to create a diagram that way? Best wishes

Hi @Hawkins Dale , thanks for your post. I'm sorry for your situation. I can refer this to Atlassian and see if they can help but it's more technical support here than for billing. Best wishes 

Hi @Silvana Cudris , welcome to the Atlassian Community and thanks for your question. Unfortunately, there is no recycle bin in Jira. Once things are deleted, they are gone for good. This is why it's important to be very selective about who has the delete…

Hi @Arthur Mora , welcome to the Atlassian Community and thanks for your very detailed post. It's always helpful to have a good starting point! Is there any reason why you are using a condition and not just triggering the rule on the value of done being indicated in your field? I appreciate that's not the error you're…

Adding to what @Mikael Sandberg says, there is also a dedicated action to assign the work item / issue, you could try using this as well instead of the edit work item action to see if that helps.

Hi @hollis.sosnowitz , welcome to the Atlassian Community and thanks for your question. I just tested this in my demo instance and I do get prompted to use a whiteboard but I have a choice Are you saying you just get taken directly into the whiteboard in Confluence? Best wishes

Hi @Pebbles Barrios , welcome to the Atlassian Community and thanks for your question. I have understood you are having some difficulty configuring SLA's for your project. You should consider an SLA like a goal for your tickets. In your case, you are saying you don't see the SLA for the approval transition for incidents.…

Hi @Alexander Giterman , welcome to the Atlassian Community and thanks for your question. I have used https://marketplace.atlassian.com/apps/1218555/easy-pdf-export-word-export-html-export?hosting=cloud&tab=overview in a customer instance for a similar use case and it works well. Their process is that, at a defined point…