Valerie Knapp_dpp5c6 Expert

Hi @Ralph Anthony De Guzman , welcome to the Atlassian Community and thanks for your question! If the test cases exist as Jira issues, you should be able to export the issues and then import them to the new project, rather than re-creating them again. Otherwise, you can check out the…

HI @Yunus Kayamkhani , thanks for your question. Jira cloud doesn't have a version in the same way the server or data center products do. Can you clarify please why you want this information or what you need it for?

Hi @María Ferreño Serra , thanks for your question. Unfortunately, I think there is not a quick fix for this. My advice would be to talk to any Jira admins and look if you have any internal tracking, for example, from who requested to add new apps. In the cases where there is this traceability, you can go back to the…

Hi @Erik Riedel , thanks for your question. Please open a ticket to the vendor of this app, https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows-for-confluence?hosting=datacenter&tab=support This is the more direct way to get product support from them. Cheers

You're very welcome @Simon Jackson ! Cheers

Hi @Linh Dang , welcome to the community and thanks for your question. Is this problem persisting? If so, I would report it to Atlassian tagging them into this question. Please confirm before I proceed.

Hi @Gilbert Figueroa , thanks for the screenshot. This is a filter inside of a team-managed project, correct? Anything you create in a team-managed project, as opposed to a company-managed project, is local / not applicable to the rest of the Jira instance. This might also explain why you don't see Filters in the menu, if…

Hi @Augustin FRANÇOIS , welcome to the Atlassian Community and thanks for your question. Annoyingly, you will likely need an automation for this. If you check the smart values documentation here, https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/ , you will find how to write the smart value to…

Hi @Enric Márquez , thanks for your question. Typically the vendors are the best placed to offer this kind of advice. Have you checked the documentation https://docs.adaptavist.com/sr4jc/latest/features/workflow-extensions/validators or opened a ticket with Adaptavist…

Hi @Cindy Christian , welcome to the Atlassian Community and thanks for your question. You can write a JQL filter yes, including the release week, and then set up a filter subscription to email you the results of the query at whatever interval you need.…

Hi @Gilbert Figueroa , welcome to the community and thanks for your question. I agree with @Nikola Perisic that this is strange. You could also try to get back to your filter by checking the 'Your work' and then 'Recent' tab to see in which issues / projects and boards you were working. Keep us posted if you don't find a…

@Marco Brundel great minds!

Hi @Simon Jackson , thanks for your question. I just tested this, which works - Can you try this out and give us your feedback if this is what you need / were looking for or not? Hope this helps. Cheers

Hi @Pierre Ibrahim , thanks for your question. Have you checked the documentation for the app, https://apps.decadis.net/display/JWTSDC/Send+email . Sometimes you can find other troubleshooting tips there. If not, I would encourage you to reach out to the vendor, who are normally the best placed to give this kind of advice…

Hi @[deleted] , thanks for your question. I just searched the marketplace and found this, https://marketplace.atlassian.com/apps/1232625/mail-signature-remover?hosting=cloud&tab=overview . I don't know it as a product, but you could try it and see if it helps you. Cheers

Hi @Laurita Variakojienė . Thanks for your feedback. It depends a little on what you hope to achieve. Jira, as product, doesn't really offer something where you can write notes that are related to the whole project. You could have a custom field where you could store comments at the level of an individual issue. If you…

Hi @Laurita Variakojienė , welcome to the community and thanks for your question! I am not familiar with this app but the Marketplace listing doesn't specifically say it supports Jira Work Management. Please reach out to the vendor directly, who should be able to help…

Hi @Alex Relton Brown , welcome to the community and thanks for your question! For this type of question, I would normally ask the vendor. You can reference their documentation or open up a ticket here https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?hosting=cloud&tab=support . I hope this…

Hi @Steven Russel , thanks for your question and welcome to the community! Please can you clarify how you created a form? Are you using an Issue Collector for this? Or are you using an automation or an integration to bring the ticket content into Jira? Looking forward to your response 

Hi @Kathleen Griffin , welcome to the community and thanks for your question. Please see this similar question from another user - https://community.atlassian.com/t5/Confluence-questions/How-to-remove-the-Owned-and-Last-updated-by/qaq-p/2524183. As Andy explains the 'last updated' is an attribute of the page. You can…

lol, who knows. Glad you have a workaround

Hi @shivani shirguppi , thanks for your question. If I have understood correctly, you want to transition the issue based on the customer making a comment. You can do this with automation. Please check this rule in the automation…

Hi @Nikola Perisic , thanks for your question. I was still able to pull up Notification Helper using the '.' shortcut. Have you tried this?

Hi @Gusztav Braikoff , welcome to the community and thanks for your question! Do you mean that the sub-ticket has a status of open but still has a resolution of closed? Typically this happens when there isn't a post function where, when the issue goes back a step in the workflow, to clear the resolution. Please check the…

Hi @Georgi , please check what @Matt Parks is asking. When you create a new project, unless you are re-using an existing configuration, it might be that the issues, even though they are in your list, have different workflows and therefore won't be displayed in the kanban board if the statuses they are in aren't present.…

Ciao @Francesco Carullo MMS , grazie per la tua risposta e scusami per il ritardo a risponderti. Non riesco a replicare quest'issue, quindi provo a taggare un agente di Atlassian per darci un supporto. Hi Francesco, thanks for your answer and sorry for the delay in getting back to you. I don't manage to replicate this…

Ciao @Francesco Carullo MMS , grazie per la tua domanda. Il progetto JWM è uno team-managed o no? I progetti team-managed possano avere i campi custom specifici al progetto / non condivisi con gli altri progetti nel sistema / istanza. Secondo me, è quello il problema.

Hi @Siebe Van Den Brande , welcome to the community and thanks for your question. Please reference the app documentation for Tempo here - https://help.tempo.io/ If the documentation doesn't explain what you need, you can also reach out directly to the vendor for help. Cheers

Hi @Bica_ Nadia , welcome to the community and thanks for your question. This sounds more like a situation where you will need Atlassian to intervene. Have you already opened a support ticket? If not, please try this - https://support.atlassian.com/contact/#/ I don't know that we will be able to help much without having…

Hi @Daniel Blomqvist , thanks for your question. As @Sebastian Krzewiński indicated, you would need an app for this. For example, this one seems to have the functionality you are looking for - https://marketplace.atlassian.com/apps/1214789/rich-filters-for-jira-dashboards?hosting=cloud&tab=overview You could install a…