Valerie Knapp_dpp5c6 Expert

@Reyna Ibañez I should point out, there are apps you can use to do this, so worst case, you could install a trial, make your changes and then evaluate how often you will need to do this, whether to keep / buy the app or not. This one should work, for example, but there are others…

Hi @Reyna Ibañez , excuse me, you are right. I just tried myself to update some existing issues with the CSV and I don't manage. Let me ask the other Community Leaders and see if there is another method. Sorry, I will get back to you soon.

Hi @Станислав Велин , welcome to the Atlassian Community and thanks for your question. Have you tried this yet with different browsers or with the in cognito option? If this issue still occurs, please write us here and we can tag Atlassian Support into this question to help. Cheers

Hi @Gor Greyan , thanks for your question. Please open a ticket to the vendor, who should be best placed to help https://marketplace.atlassian.com/apps/23337/elements-connect-external-data-fields?hosting=datacenter&tab=support Cheers

Hi @Reyna Ibañez , welcome to the Atlassian Community and thanks for your question. Yes, you should be able to export the issues from the issue search then import them as a csv after having modified the Summary. You can check out the documentation for how to do this here, but the best thing is to export the issues first…

Hi @HelpDesk AvalPeru Administrador , I just tagged the Atlassian support into this ticket, maybe they can help you here. Cheers

Hi @Pfohl Jason , thanks for the clarification. I would still involve the admins for the instance in what you are trying to do. I understand what you are saying about the workflows but in approaching the admins with your use case, they might prefer to modify the workflow rather than use automation as, depending on your…

Hi @Daniel Lee , welcome to the Atlassian Community and thanks for your question. Please open up a ticket with Atlassian. I don't think we are going to be able to help you with this without gaining access to your system - https://support.atlassian.com/contact/#/ 

Hi @Pfohl Jason , thanks for your question. Please can you explain what you are trying to achieve with this rule? I have understood that only certain people should be able to update certain fields. I would suggest you could do this with something like a workflow transition screen, using conditions and / or validators so…

Hi @katie Dennis , thanks for your question. I think your best bet is to add to the filter query for this gadget some syntax like this - ORDER BY statusCategory In this way, you can order by the overall category so To Do / In Progress / Done but possibly not down to the exact workflow. I hope this helps. Cheers

Hi @Lucas Gagliano , welcome to the Altassian Community and thanks for your question. Please can you give an example? So, you are saying in the bulk update that you want to update the issue type field and nothing else? I did a test myself and I didn't see this issue. Let us have your feedback and we can try to help. Cheers

Hi @Sergio Alonso , thanks for your feedback. When you say Structures, sorry to be pedantic, do you mean Structure? I know in BigPicture, for example, you can clone he scope of another project, like this from within the Gantt module of a box - But this would required you to have the BigPicture app. You could install it and…

Hi @Sergio Alonso , thanks for your feedback. Sorry, I don't manage to reply to your comment directly for some reason so I will just write you here. As far as I know, what you have described is something I used to be able to do in data center / server with a ScriptRunner…

Hi @Chetan Tandon , thanks for your question. You should be able to insert holidays in the SLA calendar. Have you already tried this? Hope this helps. There is also some documentation here - https://support.atlassian.com/jira-service-management-cloud/docs/set-up-sla-calendars/ Cheers

Hi @Ribeiro Perovano, Patrick (KWLIB) , welcome to the Atlassian Community and thanks for your question! You could use a Global Automation for this. I just did an example - Where on the transition of the issue to Done in one project, to branch into another project and add a label to (in this case) all of the issues but you…

Hi @CHINNAMUTHEVISAI.SATYANARAYANASHARMA , thanks for your question. I just found this Behaviour in the Adaptavist library which I think could help you get started. Please can you take a look and let us have your feedback if this helps or not. Cheers…

Hi @TESTinstance , welcome to the Atlassian Community and thanks for your question. Please, in the Confluence Cloud instance, go to the system settings then, Security and Space Permissions. What happened is that the Space was brought over as-is, so with the Space admin and users from the Data Center instance. From here,…

Hi @Christian Englbrecht , thanks for your question. Have you checked the documentation or reached out to the vendor directly? They are normally best placed to help with questions like this. https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+app+for+creating+forms+in+Confluence…

Hello @HelpDesk AvalPeru Administrador , please open a support ticket with Atlassian who will be able to assist with this. https://support.atlassian.com/contact/#/ Thank you

Hi @Andrew.Heawood , thanks for your question. You have to be a project admin to be able to guarantee the access to view the issues in the different projects brought together in your board. This is why people you are sharing with don't see the issues, they don't have the same project access as you do. You could create…

Hi @Sam Stinton , welcome to the Atlassian Community and thanks for your question. Have you tried adjusting the branch for it to be, instead of For: Parent, to be for: Subtasks? Please test this and share your results. Cheers

Hi @Antoni Bobiński , welcome to the Atlassian Community and thanks for your question. Your best bet to help with this would be to reach out to the app vendor, https://marketplace.atlassian.com/apps/1216988/timesheet-tracking-for-jira?hosting=cloud&tab=support , who should be able to help. Cheers

Hi @agnes BOURLON , thanks for your question. Please reach out to the vendor for support, https://marketplace.atlassian.com/apps/34717/structure-by-tempo-jira-portfolio-management-ppm?hosting=datacenter&tab=support . They are usually best placed to help with things like this. Hope this helps. Cheers

Hi @Thomas G , thanks for your question. It depends a bit what you are importing into Monday. You can import, for example, issues in a csv into Jira, or you can import from Monday directly into Jira Work Management. This screen is accessed by the pathway, 'Projects', 'Create Project' and then 'Import data' - Within the…

Hi @Frank Wong , welcome to the Atlassian Community and thanks for your question. Please check out this rule from the Automation playground which should help you get started - https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/9919319/207128347 Hope this helps! Cheers

Hi @Joe Macari , thanks again for the screens. This being a team-managed project, you can modify the workflow but this is done from within the project, instead of the Jira settings, Issues, etc. If you go, in the team-managed project to Issues Types for the workflow you want to change, click on Edit Workflow You should be…

Hi @Joe Macari , thanks for the screen. This is a team-managed project so they work a little differently. I think you should be able to achieve something similar with a custom fiter with this JQL resolutiondate IS EMPTY OR resolutiondate >= -2w Please can you test and let me know if this helps? Cheers

Hello again @Joe Macari , is this a team-managed project by any chance? Please can you share a screen of what you are seeing? Anonymised is fine

Hi @Joe Macari , welcome to the Atlassian Community and thanks for your question. Is it this setting you're looking for? This is accessible from the Configure board, General settings tab. Hope this helps Cheers

Hi @Gretchen Clarkson , thanks for your question. If you are an org admin, please go, or get someone who is to go, to admin.atlassian.com Then, in the top menu, choose Product, then, on the left, User Access Settings. It sounds like you have the User Invites set to 'invite anyone', where you change this so that admin…