Tim Kopperud Community Champion

Hi @Gonzalo Perez Alonso Your status Closed has been locked for editing. That's why the rule won't set the date. This image shows that edit is disabled on the status. If jira.issue.editable is set to false no one will be able to edit the issue. ONe option is to remove the property, but notice it has been added by a Jira…

Hi @THIBAULT JOSSELIN, then my immediate suspision is that the plugin are interacting in a way that no "Comment on issue" events are raised. Could this be the case? TimK.

Hi @Gonzalo Perez Alonso, I was thinking of the Status properties for closed, not the Transition properties. See my first image in my last comment. Select the Closed status and press properties. Also, when you say you have full edit permission, does the rule execute as you as the Actor? TimK

Hi @Gonzalo Perez Alonso. 1: Have you confirmed that the user executing the rule has Edit permission on the issue? 2: This is probably not the reason, but can you check if any edit restrictions are set on the Close status in your workflow? If the user executing the rule can manually edit the issue it is not set any edit…

Hi @Gonzalo Perez Alonso Do you see the field E2E - Close Date on the issue BET-9 itself? Are you able to set the field manually from that issue? Though a field doesn't actually need to be included in any screens to be set, lack of seeing the field can be an indication of a context problem. Try check your custom field…

Hi @THIBAULT JOSSELIN, welcome to Atlassian community. Nice to see you here. I'm not sure exact how the comment is added but you might try to allow the rule to be triggered from other rules by making sure this check box is checked (red marking). Try this and see if it helps. TimK.

Hi @Gonzalo Perez Alonso, welcome to Atlassian Coomunity, nice to see you here. I'm not able to reproduce this problem, as you see here. The rule The result in history log As you see by the yellow markings the My date field was not visibly updated during the rule execution itself (first yellow marking), but it shows…

Hi @Craig_Harley, I'm able to reproduse this error if I add an extra colon into the Summary column (see yellow marking below). Error reprodused Extra colon I suspect the case is as @Stiltsoft support mentioned earlier, that the table data differ from the example data. Can you have a closer look into the data set and…

Hi @Craig_Harley, I have tried to exactly match your SQL statement, and it still works fine on my side. SQL Source Result Where are you getting the error you are refering to? I would expect the error to be right below the SQL statement as shown below where I here have added a syntax error, but I cannot see this in your…

Hi @Craig_Harley, strange. It works on my side. Can you attach a picture of your SQL statement? TimK

Hi @Craig_Harley, if I have understood the question correctly this example might help SELECT A, C, D FROM T1 JOIN T2 ON C::string->split(":")->1::string->split(" ")->0 = A We here * first split the string retunrned from C by ":" and then fetch the second value from the split array which is index 1, hence "->1" * then we…

Hi @Craig_Harley, I'm not sure I fully understand when you are saying "entry1:A2 to documentRef1, , but this would be a match". Sorry about that. Yes, I suspect a simple mockup might be of help. TimK

@Hi @Craig_Harley, will this code example help solving the problem? SELECT ColA::string->split("-")->0 as res FROM T* Source looks like this Result looks like this: TimK

Hi @Craig_Harley , if I understand the question correctly I'm not able to reproduce this error, that means I get values returned when trying this. I have the following setup. Result: Or with some added info: Are you able to attach some images from your setup? It might help finding the root cause of the problem you…

Hi @Annika Wäsch, columns relates to Jira fields. Comments are not fields though, so I don't think you are able to display those for each record in a list. To solve this I think you will need to add a custom field, e.g., named "Last comment", and have a script engine (Power Script or Scriptrunner) to populate that field…

Google translate: Maybe you can guide me then I'll find it for sure Hi @Annika Wäsch, in your board click on the ellipsis menu in the upper right corner and select Configure board Settings for the board will be displayed: Under General (blue circle) you will find that under Ranking (red cicle) a text indicates if the bord…

Hi @Michael WANG, to help me with further investigation can you please add two Log actions to your rule, and place them where the arrows points according to this image? The first log action (red arrow) should look like this: The second log action (green arrow) should look like this: Execute the rule once more and…

Hi @Julio Verano, I have looked deep into this to see if it's solvable. It seems the page is created long after the rule is completed. Even trying to use webhook to another rule (rule 2) doesn't work because the page published in rule 1 is not even created when reaching rule 2. This concludes that you are not able to fetch…

Hi @Mario Palacios Fernández, I would recommend you branch using lookupIssues. Regard a branch as iterating x times. That means you cannot retreive an issue key from a list (a collection) using "list.field" syntax as in your example where it is lookupIssues.key (ref plural.singular). You will need to fetch every issue from…

Hi @Julio Verano, if I understand your question correctly and page A is the page that trigger the rule and you create page B within the rule, you can use this smart value to fetch page As ID. {{page.id}} TimK.

Hi @Michael WANG, I might suggest you branch by lookup using Advanced Branching instead. Example: The For Each: Smart value will look something like this: This will iterate all issues found and for each iteration set the current issue into the variable name currentIssue. Then you can use currentIssue as a smart value to…

Hi @Miguel Camacho, yes you can use filter subscription. Create a filter using the JQL matching the issues wanted. E.g.: project = ITS AND resolution IS EMPTY AND assignee = currentUser() Save the filter using a good an describing name and description because they will be part of the email subject and email body. Name of…

Hi @Annika Wäsch, yes this can occure if the order used in Board Filter differ from the order used for List filter. E.g. Rank is involved. Are you able to attach the JQL used for both the Board and the List in a new comment? It will be helfull to investigate why the result differs. TimK

Hi @Chidera Richards, welcome to Atlassian Community. The Master certification is now renamed to Expert. Having several active Atlassian Professional Certifications (or pro skill badge for Confluence) will give the Atlassian Certified Expert "title" to hold. "Active" is important here because certifications do expire,…

@Hi @Josiah Umezurike, you can apply here Community License Request | Atlassian TimK

Hi @Annika Wäsch, I had to run your text to a translation (German to English), so I hope it translated correctly Hello Tim, thank you for the quick help. I have already added the link, but the order does not match the one on the KanbanBoard. With the link, I cannot say that the task should have a border down/up - that does…

Hi @Annika Wäsch, welcom to Atlassian Community. You can use JQL in standard search with ORDER BY like this project = ITS order by priority or this, if you want to revers the order project = ITS order by priority ASC Then you can click on Export in the upper right corner and select Print list in the dropdown menu. You will…

Hi @Guro_Herje_Haga, on a page the user cannot edit you might try the following: * Press on the Ellipsis menu in the upper right corner (red circle in the image below) * Select Restrictions * On the Restrictions dialog, select Insepct permissions * In the User's name dropdown find the user (Helene D....). * In the…

Hi @Gandalf Corvotempesta, welcome to Atlassian Community. Just for me to understand, I have a question based on two options: * Would it be OK to create all those x number of tasks when the sprint starts, but e.g. have the Due date set to each day during the sprint (6th, 7th 8th etc..)? or * Is it mandatory that the tasks…

Hi @Obiajunwa Augustine Onyekachi, welcome to Atlassian Community. I'm not sure what you mean by "..how to go about the company [Atlassian]". You might provide more specific information. In the mean time I will suggest you have a look at this link. It will tell you much about Atlassian as a Company. TimK.