Tim Kopperud Community Champion

Hi @Miroslav Šestak Yes. Here is an example of such automation rule: Result at partner: Your side: I did vote for @Ste Wright answer though, because email is seldom a good option for syncing data. There are many ways to sync between Jira instances, and sync method it often depending on the degree of your collaboration. But…

Hi @Miroslav Šestak I would't recommend initiating this prosess by sending an email with cc to your Jira, since you don't have the key at this time. I might instead suggest you initiate the prosess by creating an issue directly on your internal Jira and have an automation triggered by Issue created. Within that rule you…

Hi @kusum kishore I don't think this is possible without a third party app. I have done something similar using third party, but not on cloud though. Since components doesn't support "~" you must use the full component name. A workaround might be to add a label (or you might setup a hidden customfield) on the issue using…

Well, it used to be like that, but it is changed. Starting from 8.6.x, new releases of Confluence will be available only to Data Center customers. TimK.

Hi @Van Tor Confluence 8.5.x was the last version to support server license. Confluence 8.6.x and above is data center only. You might see these (ref the blue notices on top): Confluence 8.5 Release Notes Confluence 8.6 Release Notes You can still use and have support on server until February 15, 2024, and for version 8.5…

Hi @Vidya If you log into the site and look at a page or something the "inactivity counter" resets, and no data will be lost. You can have the free plan for as long as you want including your data as long as you use it once in a while. If you have a product on the free plan that is not free (i.e. an app), deactivation will…

Hi @Robert Higgins You can add a new by selecting Manage queues in the lower part of the left menu (in the Queues view). You will then see a pop-up dialog where you find the button for Create new queue in the upper right corner. You can the adjust a new queue as needed. TimK

Hi @Daniel Blomqvist During the day I was thinking about my answer here, and it's rare we cannot solve things in Jira. So, I found that you can fetch the issue change log using web request. Regard this as advanced though, and you will need to play around with smart values. After the web request you will have access to the…

Hi @Sue Estenson Great. Glad I could help. To assist others who might search for the same problem it would be helpfull if you will mark the answer as accepted, because it will show up as Solved which is used in filter functions. Thanks. TimK.

Hi @Daniel Blomqvist I don't think you can do that. "Updated within" (or something) is not an available JQL function. You might solve it by using third party scripting tool though. See this document for available JQL functions JQL functions | Jira Software Cloud | Atlassian Support I might suggest you use SLA in this…

Hi @Aswathi D Board permissions are set in the Filter Shares. In board view, use the ellipsis menu in the upper right corner and navigate to Configure Board > General. Select Edit Filter Shares. Here you can define Viewers and Editors. TimK. Edit: Sorry I replied based on Cloud. I see you are using server. It almost the…

Hi @Greg Weber If I understand your question correctly you might suggest you look into Inncomming Mail Handler (See left menu under system). Create a new dedicated handler for this scenario, and create a new issue from every mail, which I think is a better approach for receiving emals from systems like this (because there…

Hi @Ardio Sam You must add at least one component (see yellow marking below) in the branch to get rid of that info. Like this: All subtasks you want in the new Story should be located in that new branch. You can drag-and-drop them into that branch if they still exist in the main "thread". TimK.

Hi @Ardio Sam You need to branch the rule using either All created issues or Most recently created issue. Move all your sub-task creations into that new branch. TimK.

Hi @Mike O'Connor-Masse Apps installed are normally started and works through macroes within the page. I don't know exact which app you are refering to, but if it is this BPMN Modeler Enterprise | Atlassian Marketplace it seems you need to use the macro on a page. Simply start editing a page and start writing /BPM and…

Hi @Fatima Khan Advanced permissions are not included in the free plan. See under Compare Features in this document Jira Pricing - Monthly and Annual Subscription Cost per User (atlassian.com). TimK.

Hi @Shir Avtabi You might try something like this: The rule is executed in the example above, and returns two variables representing two lists (split shown in yellow) that can be used in later JQL (see below). The create variable step should look something like this: You might combine them and use them like this: TimK.

Hi @Sue Estenson You might try something like this: See also this link for other smart values: Jira smart values - issues | Cloud automation Cloud | Atlassian Support TimK

Hi @Javier Peraita You might try something like this: Do the following: * Replace Cost with the name of your field (e.g. ID). * Replace Project ITS with your "Project 1" * Replace Project PROC with your "Project 2" * Make sure you enable Multiple projects under Rule details, and add both project (see image below). TimK.

Hi @Grisel Marina Vargas If you mean from board view, left click excact on the issue key itself should give the option to open in new tab. Or holding ctrl while clicking on the issue key. TimK

Hi @anjali s Default assignee will only be applied to the issue if component assignee is not set. Since component assignee is set in your case the new issue will intially set the assignee from the component. Jira fethes all default settings before the issue is created, then creates the issue with those settings. After…

Hi @Dafi Berliner Try something like this. It assumes that the customfield is a user picker. Remember to set correct customfield_xxxx (replacing 10200 in my example). TimK.

Hi @Andrea Smart You might try something like this. You must update ORDER BY RANK to the same order you have in the board, this to secure lookupIssue.last will be the lowermost issue in the column. You might also add a filter for testing the count using lookupIssues.size to break if there are so few issues that you don't…

Hi @Jeff Murray Rank is an inbuilt feature. When you end the JQL with ORDER BY RANK ranking becomes available by drag-and-drop. This is included even in the free version of Jira. I might suggest using Jira inbuilt feature for ranking with drag-and-drop for e.g. epics. This is a powerfull feature. Example from a random epic…

Hi @Frank Leverenz You can display formatted JSON on a page by using the Code Snippet macro. Without a third party app, I don't think you will be able to see a preview from a JSON attachment without clicking on the the attachment icon. Preview clicking the demo.json icon opens this: You might also see this document. TimK.

Hi @Anita Hütter The user will need edit in space persmissions to be granted edit on a page within it, because space level settings overrides content level settings. Have a look at this page and see the yellow notice box in that document. TimK.

Is there no Start date in the Field name dropdown? Like this:

Hi @Domo I’m not familiar with the German translation in Jira, so my suggestion below might be invalid. Your field name in “the issue view” (your lower image) shows the name Start date for the field In your “configure view” (your upper image) it shows Actual start, not the field name shown in the issue. I also see a field…

Hi @Domo In your board view navigate to Configure board (from the ellipsis menu in the upper right corner) and select Card layout under settings (left on the page). Under Field name select the field you want to display on the card (in this case “Start date”. You can select up to three fields to display in the cards.…

Hi @Castro Anibal - S170657 Yes, but it can be many quick filters, which is not too user friendly, if there are many parents and child's in the cascading list. I'm not sure your exact need/outcome here. If you use this for actively working within a Kanban (doing "Kanban stuff"), quick filter can be a way to go. If it's for…