Tim Kopperud Community Champion

Hi @rtamam, yes, if I understand your question correctly. (There is no screenshot in you answer though). You can add up to maximum three fields in a card on any board. In the upper right corner click on the ellipsis menu and select configure board. In the Configure Board screen select Card layout from the left menu, and…

Hi @Abike Looi-Somoye, welcome to Atlassian Community. If I understand your question correct you might try something like this. The Then: Create variable step will need a smartv value as shown here: This is the smart value code. {{#request participants}}{{#if(emailAddress.endsWith("companyname.com"))}}{{key}}{{/}}{{/}}…

Hi @Jonathan Mandel, and welcome to Atlassian Community. If I understand you correctly you might try something like this: The Delay component is new and under rolout, so you might not have it available yet. Of not avalable you should have the option to apply a delay on the Re-fetch component instead. Notise also that Delay…

Great it workes for you @Michael Dimitriadis, and thanks for accepting the answer. TimK

@Heydi Menéndez, can you give some information where the rule fails? Are you able to import the CSV and read it within the automation? An image of yor failed rule might help. It would be helpfull to know which part to focus on trying to help you solve this. TimK

Hi @Nikola Perisic, you might use something likt this You might need to tweak it by adding a filter that checks if e.g. Colleague 2 is from the same domain as the customer #1, or some other matches that suit your criteria. TimK 

Hi @R. Dormanns, thanks for informing about the Add new customer feature, this had simply passed me. For a delay, there is a new component for this called Delay. You might use something like his So it seems the delay component is allready implemented, though it is currently only available on Premium and Enterprise plans,…

Hi @R. Dormanns, You don't think you can add to request participants before they becomes a user. As you mentioned, the added customer recieves an invitation mail. Accepting this invitation will create the user in Jira, and then they will become a requerst participant in the issue that triggered the invitation. You might…

Hi @Claudia Hossmann, you might use the smart value math function MAX() for this. The principle is like this: {{#=}}MAX(1, 2, 3, 4, 5, 6){{/}} Adding this to the automation e.g. like this: will return 6 as seen here So, you can the use MAX(e,1,e2, ...) mentoined at the end of this page Automation smart values - math…

OK, if the filter displays the issue types missing, we know the types are comming into the board though still not shown. When you state "in the backlog", do you mean the board named Backlog or do you have a column named backlog in the Active sprints board? TimK

Hi @Hassan Ashraf, great. Thanks for accepting the answer. TimK

Hi @Michael Dimitriadis, welcome to Atlassian Community. If I understand you correctly you need to clear the description field. If it is another field, simply replace "description" below with the correct field. You might try something like this. No branching is needed. In the scheduled trigger make the JQL filter include…

Hi @Hassan Ashraf , have you tried "Last name" ~ {{issue.Last Name}} ? I tried this: Created a text field called Customer and added a value to issue SET-107 (for testing). The I created this rule: When I execute the rule the audit log shows this: Hence lookupIssues do use my custom field. You might attach an image of your…

Hi @Daniel Bensadoun, and welcom to the Atlassian Community. It can be several reasons for issue types are not shown in the backlog. You might first confirm that the issue types are included in the Board filter. If you navigate to the board settings, you will under General see something like this If you press the "Edit…

Hi @Hassan Ashraf, you might try something like this. In the first filter (with the blue border) add needed request types which should be in the count towards the three issues mentioned. TimK

Hi @Gerardo Martín, welcome to the Atlassian community. Nice to see you here. TimK.

Hi @Joydeep Ghatak, welcome to the Atlassian Community. It's nice to see you here. TimK

Hi @Anas Ibrahim, there are some changes ongoing regarding the certification program, including Atlassian Certified Expert. You can read more about it here. This might clearify why the link doesn't work anymore and also what to expect of certification changes in the time to come. TimK

Hi @mrollf, congratulations with the ACP-120 Jira Administration for Cloud certification. To answer how hard an exam is for another person is difficult because we all have different experiences with Jira. I have taken them both, with almost identical score. I found ACP-120 and ACP-420 at the same level of complexity. They…

Hi @Karri Adkins, is it possible for you to attach an images of the rule you are using? This will help to understand more and where we might be able to tweak it to work for your scenario. TimK

Hi @Venkata Ravi Kumar Pidikiti , welcome to the Atlassian Community. Nice to see you here. TimK.

Hi @Phyllisia Taylor, welcome to the Atlassian Community. Nice to see you here. TimK

Hi @Hind Kadiri From Jaanga, welcome to the Atlassian Community. Nice to see you here. TimK.

Hi @mike alloy, welcome to the Atlassian Community. I'm sorry, I do't have an answer to that exact problem. If you still have this issue with RMG, I suggest you post this problem in a new dedicated thread. There are two main reasons for this: * Since this thread as been tagged as Answer accepted it will not be monitored by…

Hi @Sebastián Buzzurro, great!! Glad I could help. Thanks for accepting the answer. TimK

Welcome to the Atlassian community @Anbu Joseph, nice to see you here.

Hi @Sebastián Buzzurro, to translate a custom field you can follow these steps: * Click on Settings (the cog icon in the upper right corner) and select Issues from the settings drop down. * Select Custom Fields in the left menu. * Find the custom field you want to translate. (You might use the filter at the top, ref…

Hi @Eric Lynch, you might try something like this: Use the Edit issue action within the automation rule. Apply this smart value formula as the new value for the Aggregate Risk Score field (i.e. replace yellow marking in the image below). {{#=}}{{issue.Likelihood Score}} + {{issue.Impact Score}} + {{issue.Ease of Detection…

Hi @Nag Pavan Chilakam, welcome to Atlassian Community. You might try something like this. * Create a numbered custom field, named e.g., Hit count * Add a manually triggered rule for issue type Bug * In rule action edit the Hit count field by adding 1 Details: In step 1 you must set a defualt value on the field, e.g., 1…

Hi @Serge Calderara, welcome to the Atlassian community. You might try something like this PROJECT=xxx and summary ~ "\"####\"" Excerpt from a related answer The trick is to encaspulate the search string within quotes to force looking for the exact string. Using \ will start (or stop) encaspulating instead of ending the…