Asha Goyal_0i7i5i Expert

Hi @IssacL Yes you are right it is not possible in one shot. You can migrate on premise installation to a cloud environment sure. * Jira Software Server/DC to Jira Software Cloud * Jira Service Desk/Management Server/DC to JSM Cloud * Confluence to Confluence Cloud Hope it helps Please accept my answer if it solves your…

Hi @Mukesh Ojha Welcome to the community .Can you please check this box on the rule and let us know what option is selected? And Please refer below link for Automation permissions https://support.atlassian.com/cloud-automation/docs/permissions-required-for-jira-cloud-automation-rules/ Please accept the answer if it solves…

Hello @JoelSiow Here are some best practices for Jira administrators: User permissions: Grant only the necessary permissions to each user, group, or project role. Workflows: Iterate on your workflow, involve stakeholders, and keep it simple. Naming conventions: Establish clear and practical naming conventions for items.…

Hello @Reema Bagdi This functionality is achieved by Scriprunner using Fragments "Hide system or Plugin UI element". Hope it helps. Thanks

Hello @Reema Bagdi Regarding your query: 1. A user is only allowed to see the name and profile of another user if they are in the same group. (at least one group, not all) 2. Allow a global administrative option for enabling/disabling user names and profiles. 3. Allow each user to decide whether their name and/or profile…

Hello @Reema Bagdi You can try automation. Something like this: Hope it helps!

Hello @Pal, Reetam There might be multiple reason for this error. * incorrect url * you don't have access to the instance etc.. Better to check with your Jira or Project administrator for the same. Hope it helps. Thanks

Hello @Nici Phillips You can create Automation rule on trigger event . Thanks

Hello @TAMILSELVAN V Please refer to below Marketplace app, which might be helpful in your case. https://marketplace.atlassian.com/apps/1216090/stagil-navigation-for-jira?hosting=datacenter&tab=overview Hope it helps Thanks

Hello @Mike Shaw Data Migration wise there is no difference. All the server data will be migrated in both the instance. Test migration acts as the Staging instance ,where you can test and play around before the final migration. It can be used for Testing and Training as well before final Production Migration. Once all the…

Hello @Shena Goorawa In addition to @Walter Buggenhout reply, To be more specific, here are few things which you can consider while going for cleanup: Projects -- Are there any projects that haven't been updated for at least 2 years? Are all Project Leads active and assigned to the proper projects? Issue Types -- Are there…

Hi @Rene Jonathans Unfortunately this functionality is not available in Jira .But there is a ticket which you can vote for and add yourself as a watcher. https://jira.atlassian.com/browse/I18N-3360 Thanks

Hi @Chichi Shaw Jira by default is configured to have all users in the same time zone. The easiest way around this is to have your coworker configure his/her profile to reflect their time zone. This link should help with finding those settings…

Hello @Evert Morren Atlas Admin To change report details To edit a custom report: * From your project’s sidebar on the left, select Reports. * Under CUSTOM reports, select the report you want to customize. * Click ••• Edit report. * Select the required series from the Series drop-down menu. * To filter by edit the Jira…

Hello @nnallusamy Are you on Server or Cloud ? Thanks

Hi @Danielle David You can refer below links to set up notifications https://www.atlassian.com/blog/archives/notify-customer-sms-service-desk-webhooks https://zapier.com/apps/jira/integrations/sms/10436/get-sms-notifications-for-new-jira-issues Thanks

Hello @Oshadhi Vindhyani Is due date already added to the Issue Screen? Select the Issues tab Select the issue you want to add a due date to Click the More dropdown menu in the top right corner of the issue Select Edit from the dropdown menu Go to Project settings > Issues > Fields Click Actions > Edit fields Select the…

Hi @Zeynep Suğra Güleç This has to be a permission issue. Some investigation tips: Project settings > permissions - check to see if the user is in a role that has Browse, etc, permission. Check which roles the user is in under admin > User management The Jira boards Permissions are depends on the filter used in that board.…

Hello @Juan Marchueta Here are some best practices to create a view for a manager to view team raised tickets in Jira: * Create a filter to show only the tickets that are relevant to the manager.This can be done by using the JQL (Jira Query Language) to filter the tickets by project, assignee, priority, or any other…

In addition to @Walter Buggenhout suggestion till the time you get response from the atlassian, you can try to use different browser once, and or , change the navigation to create the filter as below: Filters-->View all filters-->Create filter Hope it helps Thanks

Hi @techsupport In Scriptrunner on Server / DC you would be able to do this using behaviours with a guide workflow. On Cloud unfortunately you can't, the app simply isn't that far yet on Cloud, but new features are being developed and added. Your best bet to get this to work in Cloud would be as you mentioned: Make the…

Hi @David Plesu Kindly refer this link to restrict issue type. https://www.adaptavist.com/blog/restricting-issue-types-with-scriptrunner-for-jira Hope it helps Thanks

Hello @min You can try below smart values for mailing 3 days before due date. Action →THEN: Edit issue fields Due Date *Choose smart value {{now.PlusDays(3)}} Hope it helps Thanks

Hello @Farah Saad 1.) Here's a detailed step-by-step to configure a Board as private: * Navigate to the board > Click on the three dots icon (...) > Board Settings: * In the General tab, click on Edit filter query: * On the Filter query, click on Details > Edit Permissions: * Add the restrictions to the groups/projects you…

Hello @María Ferreño Serra Welcome to Atlassian Community! Currently you cannot share canned responses to multiple projects . The only thing you can do currently is manually copy/paste the response between projects. You can refer below link for further reference. https://jira.atlassian.com/browse/JSDCLOUD-12984 Hope it…

Unfortunetly, this is not the free plugin.

Hello @radhika Unfortunetly there is no direct way to achieve this in Jira - you'll need an app to provide either a field that pulls out the date or a JQL function that can work with it. Script runner is one of the plugins for this, specificly to a JQL function. However, one the general query where you will get the overall…

Hello @Victor Wallenberg You can create a automation rule for this . Hope it helps Thanks

Hello @Nuthan K N In the project settings * Check that the permission scheme includes "browse project" for that user - does not matter if they get browse by group, project-role, individual account . * Check the security level also includes them (if there is an issue-security-scheme in use)* Both of the settings above can…

Hello @Vikrant Yadav This is not the free plugin. Is there any other way? Thanks Asha