Asha Goyal_0i7i5i Expert

Hello @Rayman Bacchus Are you using Scriptrunner? As this is something that can be done with the help of scripting. Regards Asha

Hi @Samantha Duncan Could you kindly reconfirm the application links: Go to admin -> application links and check the link is correct. If the links is correct and you are still having problems, contact Atlassian support for help as there could be other reasons for the error. You can also check this link if this is…

Hello @Andrew Madar Are you using the Jira service management? If yes, you can check the order of the field in request form, and there you will also get the option to hide the field. If raising the request internally, You could check your create issue screen for the order of the fields and what fields to show while…

Hi @Mike Espitia Could you please elaborate a little on your requirement? Regards Asha

Hello @Jeremiah This issue could be due to a bug as referred below: https://jira.atlassian.com/browse/JRASERVER-63448 Kindly try the workaround mentioned and accept the answer if it helps. Regards Asha

Hello @imthenachoman Kindly refer below link for reference of JQL queries to find all epics and subtask in it. https://www.techagilist.com/agile/jira/epic-jql-to-find-included-issues-and-subtasks/ Please Accept and Vote my answer if it helps. Thanks

Hello @Siva kedari Veerla Kindly refer below link for premigration checklist . https://support.atlassian.com/migration/docs/jira-pre-migration-checklist/ Please Vote and Accept my answer if it helps. Thanks

Hello @Rahul Kindly refer below Market place Addon link for reference. https://marketplace.atlassian.com/apps/1216997/report-builder?hosting=cloud&tab=overview&utm_source=community&utm_medium=article&utm_campaign=script3 Please Accept and Vote my answer if it helps . Thanks

Hello @Jason Lingling No, for raising the request you don't need to purchase the licnese. All you need to give them the Customer access. For Jira Service Management, customers doesn't need to have license to access the portal UI. However, they will need to have a valid Atlassian account (personal account) to access your…

Hello @Tarun Narasimha Varma Muppalla Is name field were configured for the project? was this added to the Epic field? You can try clicking on 3 dots at top right corner and see show field and where is my field. Kindly Accept and Vote if it helps. Thanks

Hello @FT Migration This link may help: https://confluence.atlassian.com/jirakb/export-over-1000-results-to-excel-from-jira-cloud-779160833.html Also, you can try to break JQL like issue type, or projects or status etc to limit the issues upto 1000 and merge the output. Kindly Accept and vote if it helps. Thanks

Hello @Jakeer You should select atleast one icon. As a workaround, take photo with white background and upload it and it should appear as nothing is linked with icon. Here is the navigation for the same. Click on the icon and upload photo with while blank background. Kindly Accept and Vote if it helps. Thanks

Hello @Jakeer To edit the icon of your Request Type just follow these steps: * Open your project and go to Project Settings * Click on Request Types * Click to Edit your Request Type; * Now just click on the Request Type icon that is displayed. * Select your new icon and click on Save changes Kindly Vote and Accept answer…

Hello @Meetaksh Sengwa Kindly refer below link for clone and bulk issue move in Jira.…

Hello @Pedro Marca Huamancha Kindly refer below link for reference to choose request type values ​​for each Issue type. https://support.atlassian.com/jira-service-management-cloud/docs/choose-default-request-types-for-your-issue-types/ Please Vote and Accept answer if it helps. Thanks

Hello @Mélanie Liguet You need to be logged in as an administrator of your project, in the Project Settings area and then the Request Types area.After that follow the below navigation "Projects --> Project Settings" and you should see all of your Request types in a list. Once there, find the request type that you wish to…

Hey @Kristján Geir Mathiesen I was pretty much involved into Video Games, Snake and Ladders, Ludos,badmindon, kite flying, marbles and asta changa :P

Hello @Deniz Ocak Every site can have its own plan.Organizations are free to choose different license plans for different Jira clouds. This ensures that all users have access to the same features and functionality across all Jira instances. Therefore, it is not recommended to have a Premium plan for one cloud site and a…

Hello @Karyna Grygorova You need market place add-ons for this. Kindly refer below link . https://community.atlassian.com/t5/Jira-Software-questions/How-to-track-time-for-mutliple-users-in-the-same-ticket/qaq-p/2450950 Please Accept and Vote my Answer if it helps. Thanks

Hello @박성민(학해) You can refer below link for adding a Customer. https://support.atlassian.com/jira-service-management-cloud/docs/add-a-customer-to-a-service-project/ Thanks

Hello @__Ashok Kumar Chava It is recommended to use shared listeners for the events and kindly refer to the following document for further reference: https://docs.adaptavist.com/sr4js/8.3.0/features/listeners/listeners-tutorial. Please Accept and Vote my answer if it helps. Thanks

Hello @Shashank Gaurav It is free upto 10 users .You can refer below link for gadget. https://marketplace.atlassian.com/apps/1214789/rich-filters-for-jira-dashboards?tab=overview&hosting=cloud Please Accept and Vote my answer if it helps. Thanks

Hello @Ganesh Kondeti Could you please check the details of your migration as shown in the screenshot: Go to migration dashboard --> chose the migration-> view details From here you should get an idea what actually got migrated. Hope it should help. Thanks

Hello @Carlos Rivera Please make sure that User/Group/Role is added into browse project permission. Kindly Accept and Vote if it helps. Thanks

Hello @Tim Cooley Issues exist in Projects, not in Boards. Boards are just a way to view and manipulate issues that exist in Projects. Boards use Filters to select which issues will be displayed. OR is this a Kanban board or a Scrum board? If it is a scrum board issues will display on the board itself only if they have…

Hello @michel_belova You can check context of the Story points fields . As you can see in this documentation: https://support.atlassian.com/jira-software-cloud/docs/configure-estimation-and-tracking/ To make the Story points visible to different issue types, you must walk through the following steps: 1 - Navigate to Jira…

Hello @Patryk Mucha Adding a field to a screen will make it appear in the Issue view for all request types that share the same issue type. You’ll need to manually remove the field from any request types where it’s not required. Please Accept and Vote my answer if it helps. Thanks

Hello @Ganesh Kondeti You can refer below link for User migration. https://support.atlassian.com/migration/docs/migrate-users-and-groups/ Please accept and vote answer if it helps. Thanks

Hello @Florian Foerster You can refer below link for Opsgenie feature. https://support.atlassian.com/opsgenie/docs/send-voice-and-sms-notifications/ Please accept and vote answer if it helps Thanks

Hello @011_avinash Could you please share the Screen shot of User Default Settings for further investigation . Thanks