Umer Sohail _K15t_ Atlassian Partner

Hi @ali khabazian thanks for the question. Umer here from Backbone Issue Sync for Jira. The use case you've described fits perfectly with Backbone's synchronization over file exchange solution. You can learn more about how to set it up using Backbone here. You can use Backbone to automatically copy and sync issues across…

@Dominik Notz No need for apologies! I initially wrote "end of this quarter", which is Q2. After a discussion with the team, I edited it to be clearer and more realistic. 

Hi @Dominik Notz, We aim to finish the Cloud-ready version of the remote license in Q3 2024, and it's one of the bigger features we're priortizing in the coming months. In case you want to discuss your specific requirements, feel free to book a demo with our Product Manager.

Hi @Dominik Notz Thanks for the question. This is Umer, Product Marketing Manager for Backbone Issue Sync. You're correct. Jira does not have built-in functionality for cross-instance issue syncing, so you'll need an app like Backbone Issue Sync. While most other sync apps require installation on both sides, Backbone is…

Hi @Betsy Edson This is Umer, PMM for Backbone Issue Sync for Jira. As mentioned by Robert and Elena, there are multiple factors to consider and ways to approach the integration of Jira instances. One option could be keeping the two instances separate but keeping the relevant Jira issues and JSM tickets in sync using the…

Hi @zacharoula_brinia , Umer here PMM for Backbone Issue Sync for Jira - here to join the Issue sync app party! 😎 As mentioned before by @Nic Brough -Adaptavist-, you'd need an issue sync app, such as Backbone, to keep your issues in sync between your Jira Software and Jira Work Management projects. Using Backbone, you can…

Hi @Jana Bolden, thanks for the question! This is Umer, PMM for Backbone Issue Sync for Jira. From what I gather, you want to automatically sync the status of your issues in Jira when the corresponding tickets are updated in JSM and keep them in sync on both projects. For this purpose, you might want to look into a…

Hi @ejanis , this is Umer, PMM for Backbone Issue Sync for Jira by K15t. Thanks for the question and mentioning Backbone! I wanted to try and address some of your concerns regarding Backbone's user base and product support. Backbone has been helping organizations, from conglomerates to start-ups, for 10+ years now. This…

Hi @pjacksonthanks for the question. And thanks @Aron Gombas _Midori_ for mentioning Backbone as one of your recommendations! This is Umer, PMM for Backbone Issue Sync for Jira. From what I gather, you want to automatically export/copy tickets from JSM to Jira project and keep them synced on both projects. For this…

I've found a way of tricking Milo into the house by pretending to have a treat for him in my hand... I know he'll be onto me eventually, but it works for now! 🤷

Thanks @Craig Nodwell ! Looks like Balize is going through their emo phase in this photo! 🖤 

@Summer Hogan Hahaha, yes I've seen that video "I in-cat-acitated because I have a cat on my lap!" 🤭 I'd also be happy doing nothing if I had a cat like Sparky on my lap 🐈

@Esther Strom Your uncle's dog looks like the same breed, unbelievably cute! 😊 And yesss, Milo is also a muppet and a clown! He knows how to make us smile with his cuteness and silly tricks.

Glad that you liked it! 😊

Hahah, hiii Pommes and Cleo! 😊 Pommes looks like my friend's cat when we're eating something and don't share it with her 🥺 Already plotting revenge! 

Hahaha, close enough! 😊

Awww.. looks like Tara is having a great time! 😍 

Hi @Sreenadhthanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. From what I gathered, you want to migrate issues from one Jira instance to another. For this use case, Backbone Issue Sync for Jira would be a perfect solution! You can use Backbone to connect your two Jira instances (both…

Hi @Kvalitet center, thanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. From what I gathered, you want to integrate and keep issues synced between your Jira Cloud and Jira Server instances. For this purpose, Backbone Issue Sync for Jira would be a perfect solution! You can use Backbone to connect…

Hi @Sebastian Adam , thanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. From what I gathered, you want a Jira add-on that can keep issues on your Jira Server and Cloud instances updated during your phased migration to the Cloud. If you intend to keep working on the Server instance and…

Hi @farah sarraf, thanks for the question. This is Umer from K15t, creators of the Jira app "Backbone Issue Sync for Jira". As mentioned before by @Trudy P Claspill, you'd need an issue sync app, such as Backbone, to sync issues between two different Jira projects. Using Backbone, not only can you sync Jira issues between…

Hey @Kim Sauder , thanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. Automatically duplicating/copying issues and comments to and from JSM to internal Jira can be done via some automations, but they can get cumbersome and difficult to manage. If you want to automate the process, I'd recommend…

Hey @Jimmy Seddon , I would love to take the March 3 slot! :) 

Hi @jla stats , thanks for the question. I am the PMM for Backbone Issue Sync for Jira. Thanks, @Ankit Srivastava for mentioning our app! Unfortunately it is not possible to sync issues between different Jira projects in real time without a 3rd-party app. Good new though, a specialized Jira Issue Sync app like Backbone…

Hey @Wanda Gomes Antoniothanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. Jack and Stephen provided some awesome suggestions, and that is the way to go if you want to map everything out manually and use Jira automation to link your Jira software with JWM. But in case you want to automate the…

Hey @Sara Palmitessa, thanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. From what I gather, you want your epic to be automatically cloned/copied from your JSM to JWM along with the form (an attachment?) and sub-tasks. Using Jira automations work well for a while, but they are difficult to figure…

Hey @Trena Norcia , thanks for the question. This is Umer, PMM for Backbone Issue Sync for Jira. From what I assume, you want to sync issues across 3 Jira instances. One way to do it is using automation that works great for things like workflow triggers and comments syncing, but it can eventually get cumbersome to keep…

Hi @Johan Hallin thanks for your question. This is Umer from K15t's Backbone Issue Sync for Jira. If you want to automate the creation of tickets from your customer support JSM to the R&D Jira, Backbone could be a perfect solution for you! Backbone will link, copy, and synchronize the tickets in real time, along with…

Hi @Salim Richa, Yes, you can move all Jira issues, including all fields, custom fields, comments, and attachments from the server to an existing project in the cloud using Backbone. The benefit of using Backbone vs. a CSV import is that the move doesn't have to be a one-off thing, and the Jira issues can remain updated.…

Hi @Salim Richa, thanks for the question. This is Umer from K15t, Product Marketing Manager for the Backbone Issue Sync for Jira app. As mentioned earlier by others, if it is a one-off scenario where you have created additional Jira issues on the Server after migrating the instance to the Cloud, then a simple CSV import…