Armitha Reddy Toorpu Ceema Specialist

Hi @Timothy McKay Good day! Yes, you can import assets from a CSV file into the objects you have created in Jira Assets (formerly Insight CMDB). Jira provides a CSV Importer that allows you to map CSV data to your object schema. Steps to Import Assets from CSV into Jira Assets: Prepare Your CSV File Ensure your CSV file…

Hi @Sandra Peralta Good day! To convert an attached form in a Jira request into a description field for Unito sync try the below given steps: Approach 1: Use Automation Rules Go to Jira Automation: Navigate to Jira Settings → System → Automation rules. Click Create rule. Set a Trigger: Choose Issue Created or Issue Updated…

Hi @Prasanth Manickam Good day! Use an Apps from Atlassian Marketplace Some marketplace apps, like Refined Sites for JSM or My Requests Extension, allow customization of the request view. Thanks, Armitha.

Hi @Zeinab Estaji , Good day! Try the below steps once: Browser Cache & Cookies Since incognito mode works, ask affected users to clear their browser cache and cookies, then try accessing the portal again. Authentication Conflicts If users have an Atlassian account but are not added as customers, they might be facing…

Hi @nida ergenç , Good day! Try the below: Project = "Project key" AND updated >= "2025-02-24" AND updated <= "2025-02-24" AND username = "<account_id>" Thanks, Armitha.

Hi @Manuel Plaza The Tomcat version of confluence datacenter is 9.3.1. Regards, Armitha.

Hi Andrea Pareja, Good day! If you're looking for a plugin to streamline test case management, check out our Test Case Assistant for Jira. Our app simplifies the process by automatically generating and linking test cases to user stories. The Test Case Assistant for Jira app simplifies test case management by automatically…

Hi @Ankit Bhandari , If my understanding is correct that is achievable. First, go to your project and select the 'List' option. After selecting the 'List' option, you will see a '+' option. Click on '+', scroll down, and you will see the 'Create a new field' option. Select it, create a new field, and add it to the column.…

Hi @Bernadette.Chandrasegaram After entering your JQL query, click on "Search" to display the issues based on your query. Then, beside the search option, you will see an option to save filter. Click on "Save" and go back to the previous board settings tab. Refresh it so that the filter is automatically updated. Find the…

Hi @Hoan Bui , If you haven't used your account for 120 days, Atlassian will deactivate it. You will receive reminder emails before deactivation. Please contact Atlassian support for help. NOTE:- Please accept the answer if this helpful for you. Thanks, Armitha.

Hi @Amitava Chattopadhyay , I would request you to use the field required validators by using the workflow or else you can use separate screens, screen scheme and field configuration scheme to keep the field mandatory as required so that it will not effect the other projects. NOTE:- Please do accept the answer if this…

Hi @[deleted] I know that it is not possible, but I wanted to know why they are interested in the older version. Thanks, Armitha.

Hi Van Luin, Sophie @ Global D&T It is possible by using sub-filters and configure it in your board settings. NOTE:- Please do accept the answer if it helpful for you. Thanks, Armitha.

Hi @JooHyun Park May I know the reason why you are choosing only version 3.11, and could you please clarify if this is for the Datacenter platform only? Thanks, Armitha.

Hi Nagamuni, Please share the screenshot of your automation rule as well as the audit log of your automation rule. It will help us to find your Issue. Thanks, Armitha.

Hi @Nagamuni Please clarify whether you are updating the priority when creating the issue or after creating the issue.

Please share the screenshot of your rule.

Hi @Nagamuni As you mentioned above there are two ways:- ->If you want to assign an issue when it is created, you have to use the 'Issue created' trigger and update the priority while creating the issue. -> If you want to assign issue after creation you have to use the 'Issue updated trigger and update the priority after…

Hi @Mindaugas Ambroza Will you please explain a little more clearly what exactly you want? Regards, Armitha.

Hi @Nagamuni As you mentioned user story, you can add the condition in automation as issue type = story. Please try this once and let me know if you want any further information. Thanks, Armitha.

Hi @Nagamuni Please share the screenshot of your Automation rule. Regards, Armitha.

Hi Sascha, The link given below guides you well on how to set a transition screen in a particular workflow. https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-company-managed-projects-720634253.html Regards, Armitha.

Hi @Kimberlea Turner If my understanding is correct, to link bulk issues to other issues, you can write a Groovy script using the Scriptrunner plugin to automate the linking of issues. Regards, Armitha.

Hi @Alix Walles As of now, we don't have an option in confluence automation to create child pages under a parent page. Regards, Armitha.

Hi @Nic Brough -Adaptavist- We can use field required validator in the workflow transition. For better understanding find the link below:- https://confluence.atlassian.com/jirakb/how-to-make-a-field-required-before-closing-the-issue-1236928291.html Thanks, Armitha.

Hi Sascha, All you need to do is keep the resolution field as a required in the transition screen in workflow. NOTE :- Please accept the answer if this helpful for you. Thanks, Armitha.

Hi Alex, It is possible to transfer Confluence documentation from your existing Atlassian account to a new one. You can select "Import Spaces," option and I will provide the link below which will guide you step by step. Please find the link below for your reference:-…

Hi Alona, Could you please check the size of your document Single file limit - 10 MB Bulk file limit - Up to 30 files, 50 MB total Each file cannot exceed 10 MB Please find the link below for your reference:- https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/ Please accept the answer…

Hi Paramasivam, If my understanding is correct. Atlassian has stopped providing licenses for Server now that the Server platform is no more. Could you please explain to me why you preferred Server? Now we only have Data Center and Cloud platforms. Thanks, Armitha.

Hi @Ayush Pathak It is possible through by using scriptRunner plugin. Please do try by using that plugin. Please do accept the answer if this helps for you. Thanks, Armitha.