Thomas Deiler_db00h3 Community Champion

Dear @Mark Zenner , first, yes you can! * As an Administrator you can create as many spaces as you want. * You can grant access to users for SPACE1 that cannot work in SPACE2 Have a look at : https://confluence.atlassian.com/doc/space-permissions-overview-139521.html So long Thomas

Dear @Janusz Noszczyński , The /rest/api/3/field is a global call that cannot return project scope fields. Due to the nature of next-gen projects and there ongoing implementation, I recommend to change your project and its custom fields into the "classic" mode, This makes things easier with the API. Less frustration. So…

Dear @sanat ranjan das , the free gerrit plugin allows the communication from gerrit towards Jira. With other words, reviews of gerrit are made visible in Jira. This is limited to one gerrit server. If you want to use gerrit as GIT repo, then you can connect with git integration plugins multiple gerrit servers. So long…

Dear @Janusz Noszczyński , the REST call seems to be pretty fine. So either you query a different issue where this custom field is empty (I do not assume) or the JSON response does not tell the truth. Have you requested other custom fields? Do they display the same values as visible in the UI? So long Thomas

Dear @Gunasekaran Subramanian , can you please post the complete rule in JSD Automation? Have you had a look in the log files, while the rule is triggered? So long Thomas

Dear @Sverre Moe , just from the logical aspect, if JIra would make use of some new features of Java 11, it would not be compatible anymore with Java 8. Performance could be indeed improved but at the expense of stability, which would then cause more support requests. I think that's the reason why they currently stay with…

Dear @Marsha Thompson most probably you mapping of "issue statuses" to "columns" is broken. Go to Configure Board and the columns tab and have a look if there are unmapped statuses. If this is not the case, double check your board filter, that it doesn't exclude issues. So long Thomas

Dear @Sverre Moe , as a voluntary community member and non-Atlassian employee, I cannot answer this question. Atlassians product owner probably can. Anyhow - If you would like to accelerate your suggestion, open one at https://jira.atlassian.com/secure/Dashboard.jspa. I guess, due the new stategy (Journey to Cloud), server…

Dear @Seth Petersson , it depends on an internal algorithm of Atlassian. I tries to keep the URL in a human readable form, but when certain criterias are hit, the ID is shown, only. Afaik, you cannot influence this behavior. Have a look at this article for a brief explenation. So long Thomas

Dear @[deleted] , just to complete the row of used headers. Have you tried to set: BasicHeader AcceptHeader = new BasicHeader("accept", "application/json"); So long Thomas

Dear @brij , afaik this is not possible with standard Jira. Eventually you can find a plugin on https://marketplace.atlassian.com. I doubt, that the are open source. You could also develop your own plugin! Sorry Thomas

Dear @Edmund Neil , you can perform a GET /rest/api/3/search?jql=project=JAP The result is a list of all issues, but you have to grep the keys on your own. If you have more than 1000 issues you need to do pagination. So long Thomas

Dear Nicole, to be honest, I do not know any better way. I recommend to restrict as less as possible in Jira. It's a collaboration tool that has its main purpose in sharing as much information as possible. Work with issue security levels to fully hide one issue, but not just comments. On the other hand, if developers would…

Dear @Chris Schulte , the certs in /etc/pki/tls are used for local services on your centos 7 server. The Apache2 or an own secured IMAP (eg, dovecot). You are trying to connect to office36.com, so Jira acts as a client. To get more insights, enable debug logging for incoming email. So long Thomas

Dear @Eugene Ga , when you didn't change anything then it's obvious that cloud changed. This happens quite often. But changes in the REST API are normally downward compatible. Best you ask at https://community.developer.atlassian.com/ again for the details of cloud API. So long Thomas

Dear @Eugene Ga , this is how it is designed. What is shown while typing is the "DisplayName". The same behavior is for server version but there the username and not the id is shown. I believe it has historic reasons. id (cloud) and username (server) are stored in DB with all user actions and not the DisplayName. So long…

Possible but you screen shit shows something different, Propeller: Assignee + Reporter + Tech Lead Internal: Tech Tead Default should be "Propeller" and Tech leads can change the security level to "internal" which makes it invisible for reporters and assignee. So long Thomas

Dear @Ross McCoy , I have the JVM of the calling Jira Server under suspect. It looks like B cannot validate the SSL certificate of A. I don't believe that the Atlassian Cloud has invalid certs. Eventually the JVM of B is outdated, means, it does not have the root certificate in its build keystore, that was used to sign SSL…

Dear @Emanuel Jianu , the API is limited for admin purpose. But anyway - just try out what happens. For sure the re-indexing will not ruin your system. If unsure, do it on a DEV environment, first. So long Thomas

Dear @Ravi Mistry , Press the link "Default" for "Internal ...". Then, you enforce that every issue as a security level. Note: The "Propeller" will lock out your leads. _Is this what you wanted? So long Thomas

Dear @Ravi Mistry , yes you are right. You can do with creating a Security Scheme. Add two new levels: * one called internal (default): Project Role (Team Leads) + Reporter + Assignee * other called public: Project Role (Team Leads) + Project Role (Team Mates). Eventually you can use other already existing roles, instead…

Dear @Jens Nachtigal , I made not positive experience by terminating SSL connections with Tomcat. That's also not really recommended by Atlassian. Instead install a reverse proxy in front of, like apache or nginx. For nginx you can read my article. For apache best perform this search. So long Thomas

Dear @BFO , as an administrator you are consuming a Jira license and most probably you own the global permission "Browse Users". Customers, that do not consume a license, can not browse licensed users. It's a limitation by service desk. Probably JSDSERVER-4310 will help you. So long Thomas

Dear @Jens Nachtigal , this sounds like a web server issue. Are you using Apache, IE or Tomcat? How was the former configuration? So long Thomas PS: Why did you move from Linux to Win?

Dear @Tareque Ahmed , the best explanation can be found on Atlassian pages. So long Thomas

Dear @Roarke Randall . Sprint backlog shows breaking down stories into subtasks that are estimated in hours. Of cause the team can estimate sub-tasks in hours. But is it worth to invest time for in depth estimation? Bringing the currency "hours" inside will make the team harder to think in a relative currency. Because they…

Ok - then proceed with 7.12.0 -> 7.13.12 -> 8.5.3 -> latest. Think twice, before you go to "latest". If you rarely plan to upgrade your instance and you do not need the latest fancy new features, its good to jump from enterprise to enterprise release. The next will be approximately in October / November 2020. Enterprise…

Dear @phuong nghia le pham , you can't do anything else then waiting - or you contact Atlassian's support. So long Thomas

Just to be sure. Are you running one Jira server with core version 7.3.1 AND software version 7.12.0? Did you upload newer versions of jira software application onto an older core version? If so refer to this posting. If it shows same warnings as in the screen shot - follow the advice of Jira and upgrade core (press…

Dear @Roarke Randall , You know, if you are a Scrum Master and assign tasks to developers, you breach the concept of Scrum? Let the developers "pull" instead of "push". Pushing things (that's what manages do) does not support the self-organisation of a team. I can hardly believe, that Kenneth S. Rubin, a man who wrote a…