April Chi Atlassian Team

Hey @Daniel Sorg , Hope you're well and thanks for reaching out. Is it planned in the future to remove the restriction that subtasks must always be in the same sprint as their main task? We are working with several departments on a task and would like to reflect this via the subtasks in the future. However, the assigned…

Hey @Jules , We're still at 80% at the moment. Can you please email me your site name and we can turn it on for you? @Josh Ananaba , Hope you're well. Can you take a full screenshot of your backlog and send it to me at achi@atlassian.com ? I can help figure out why you can't see it yet from there :) 

Hey @Krister Monsvik I've got your email and have turned it on for your site. I'll respond directly to your feedback there. Thank you :) 

It is extremely helpful that we can now see sub-tasks in the backlog, though the "Workload by assignee" for each sprint is now counter intuitive given that it doesn't sum sub-tasks. Hey @Hayden Davey , thanks for the response! We're rolling out the ability to sum subtasks in workload by assignee. It should be rolled out by…

Hey @Kilian Reisenegger , Hope you're well and thanks for the post. Are you and your colleague using the same site? It's currently at 80% so not completely rolled out yet but if you email me at achi@atlassian.com with your site name, we can see if that's the problem and roll it out for your site. Happy to also chat about…

@Hayden Davey , thanks for the feedback! Are you referring to the reports section? Unfortunately, we don't have plans to add subtasks into agile reports. But let me know your use case and why you use this we can spin up a feature request ticket in jira.atlassian.com on it. However subtasks are not included in the…

Hey @Patrik Korovsky , I just sent you an email - we've turned it on for your instance. Can you please let me know if you see it? Any feedback would be greatly appreciated 🙏 @Jack Brickey ! Let me know if you have any feedback, comment here or send it over to achi@atlassian.com. @roba Not sure what you mean but let me know…

Hey @Patrik Korovsky , hope you're well and thanks for the response. It might be because we're not at 100% yet. Can you please send me an email at achi@atlassian.com with your instance name? That would help me find out why you can't see subtasks yet. 

Hey @Patrik , do you know if you're in a Company-Managed project or Team-Managed project?

Hey team @Juan Gutierrez @ilhan Kuzgun , Trudy's description is correct. If you're sure it's a company-managed project, you can tell if its a scrum or kanban project by looking at the sprints. If it has sprints, then you're most likely using scrum. If there aren't any sprints, then its kanban. Let me know if this helps :)…

Hey @ilhan Kuzgun , We're still in the midst of rolling it out, we're almost halfway there. It'll be available to 100% of customers by 10th November :) Let me know once you see it, would love to hear any feedback.

Hey @Dawn Getchius , Yep, you don't have to configure anything. It'll show up as long as you have subtasks and you're in a Company-Managed Scrum project. Team-Managed projects should be coming soon. Awesome! If you have any feedback, please send it over here :) Hey @Juan Gutierrez Will this be coming to other types of…

Hey @Jonathan Santos , Thanks for the comment. Dave is correct. It's already "view all issues" in Data Center today so the same applies but this change is effectively for Jira Cloud. 

Hey @Brock Jolet , Thanks for the response! Yeah, no worries, can you book in a time to have a quick ~30 min chat here so I can see? Otherwise send the images to achi@atlassian.com and I'll respond there :) Thank you!

Hey @brock , Hope you're well and thanks for posting this! Now when I type, for example, "5856", instead of seeing "SDI-5856", I am given a list of issues as such "WC-1334, SOS-2933, SDI-3747, SC-4840, PDRA-7581, PDD-1912". I don't know what field it is querying as nothing in the short description appears to have the…

Hey everyone, I'm a product manager in Jira Software. This is all 100% as of today (release track customers, you'll most likely get it in August)! If you all have any feedback, please don't hesitate to send them through here or book a time with me here 🙌

Cool, thanks @Chris Dunne _Raledo_ for the feedback! Do you or your users have a use case for smart querying? 

Hey @Chris Mann , thanks for the feedback! Are you referring to the default filter of created in the last 30 days in advanced search? Why is it a pain point for you? 

Hey @Kelly Arrey , this helps a lot, thanks for the feedback! Are you saying you didn't know this feature existed? 

Hi @Mark Contreras , Thanks for reaching out! If you're also referring to the Premium EAP, yes! You can find the Google Form to sign up for the EAP in this article posted here. However, just a heads up that if you sign up now, you'll likely be included in a later cohort. After the initial cohort, we'll gradually increase…

Hey @Ana Lopez Blanco , Hope you're well! I'm a product manager on Teams at Atlassian. I'm just following up on this. We're working on a solution to this. As a part of the exploration, I was wondering, do you create Atlassian teams that are confidential and not meant to be seen by users with a certain email domain?

Hi @__ Jimi Wikman , Thanks for the great response. You have some really good points there. I agree there's a lot of growth potential and we're working towards product adoption starting with the ability to associate Teams in Jira issues. I'm running a 1 hour paid research study to learn about how we can make Atlassian…

Hey @Ajay _view26_ , good to hear and thanks for the feedback! Few questions, are you also using Server/DC or are you on Cloud? Also do you play an admin role? It'd be interesting to know whether you have Atlassian Teams (see here) that you want to hide from other people. I assume you work in government, are there certain…

Right, good to hear you all user server. Yep, Data Center has Advanced Roadmaps Teams but we're in the process of unifying it with Atlassian Teams, which is only available in Cloud. After the migration, there will be a single Team concept for the Team field in Jira. Would be great to get any feedback on how you're using…

Hey @lprada , Hope you're well. Unfortunately, we've had a delay so this is not in production yet. I'll get back to you all once we have a clearer date in mind. Feel free to contact me on achi@atlassian.com or here if you have any questions. Regards, April

Hey @Rich Lee No worries at all. Thanks for showing our new team field some love!

Hey @Rich Lee , Hope you're well and thanks for the comment! Is your Jira plan Free, Standard, or Premium? Unfortunately, the EAP for standard and free Jira plans is currently closed. However, signups for early rollout in premium plans is still open here. Let me know :) Regards, April

Hey @Viktor Hristovski , No worries. I'm in touch with them right now, we're talking about giving them the ability to test it. I'll get back to you once I have an update. Thanks again for reporting this! Regards, April

Hey @Viktor Hristovski , Hope you're well and thanks for bringing this to our attention! I just looked into it and looks like this is something that needs to be done by Zendesk - they need to do work on their side to support our custom Team field. I'm getting in contact with them and will get back to you once they respond.…

Hey @Viktor Hristovski , Hope you're well and thanks for the reply. Looking into this now. Are you able to provide a screenshot or a quick video on what you see? Is there an error or does the team field not show up at all for you? Look forward to hearing your response. Regards, April