Chrissy Clements Community Champion

CSX Masters first clothing line? I like it :)

Welcome back. Absence makes the heart grow fonder! 💜

@Dave LIAO Yes! Back when I lived in the UK, we'd call our local takeaway the chippy 🍟😀 I published the article in the wrong place and ended up having to ask support to move it for me 🙈 Glad you found it.

Don't get sidetracked by another @Kit Friend Cert Quest... Completely derailed, but a new cert and possible designation await lol.

Hey @Nicola Carraro Have you tried setting an alert policy? Steps: Go to Policies > Alert Policies Create a new Auto-Close Policy Set conditions to match “informational” alerts: e.g. priority = P5 or tags includes informational or source = monitoring-tool-X In the Action section, set: Auto-close alert after X minutes (e.g.…

I can't believe it took me so long to find this! Great video.

I love a good team homepage

@Dushyant Sharma I am very keen to see how we can map a value stream across multiple products and projects using journeys. Count me in.

Here in Australia, if you move house, they actually give you a sticker to update your address on your license rather than issuing a new card!

Hi, @Sussi Åström nice to e-meet you 

@Jehan Gonsalkorale, Thanks for sharing this update and for the transparency around the decision-making process. The change itself makes a lot of sense; I can’t count how many times I’ve posted something meant for internal eyes only! This shift helps reinforce intentional engagement with customers rather than defaulting to…

Watching this one with interest :)

Best of luck, @Gustavo Ezequiel Szemruck Glad I could help :)

Hi @Gustavo Ezequiel Szemruck That's a great question! Jira Components and Services serve different purposes but have some parallels: * Components help you categorise work. They come in two types: * Project Components (within Jira Software or Jira Service Management) – Used to group issues within a single project. *…

Hi @Eitzaz Haider According to this article, topics don't have permissions yet: https://support.atlassian.com/jira-service-management-cloud/docs/create-and-manage-topics-in-your-help-center/ I can't see a ticket for it either:…

Congratulations on your work anniversary. Fifteen years is an enormous milestone, and it speaks volumes about the environment at Atlassian that inspires such dedication. I’m looking forward to test-drive these changes!

Hi @lbhender Yes, you can solve this issue by creating an automation rule to add the form to the issue automatically upon its creation. This way, technicians won’t need to manually add the form after creating the ticket. Forms added through this method are internal by default, so they will only be visible to agents and…

Hey @André Matzke You could consider a calendar in Opsgenie/JSM Operations, then leverage the low code/no code automation engine to route tickets based on this schedule. Below is a link to the help documentation, and I've included a screenie of the action you can use for ticket assignment. Best of luck :)…

@PJ Zaiac I am using FF on Mac and the button doesn't display as expected; however, it still delivers the goods :)

This is a great improvement! I'm going to go and get click-happy with my kudos 👆💙

Hey @Timothy Brown This app is developed by Atlassian Labs, which offers unsupported apps and personal projects created by Atlassian developers. Keep in mind that these apps fall under the "Free or Beta Products" section of the Atlassian Customer Agreement:…

Thanks for the update, Caroline. It is great to see a closer alignment with Compass.

I love the seasonal vibes 🎃

This article suggests it will be available for all premium and enterprise cloud customers. https://support.atlassian.com/jira-service-management-cloud/docs/data-manager-assets/

@Adam Janecke it is in beta now.

Here you go, @Scott McDonald 

So, not exactly a museum, but I’m lucky enough to live next to Earl Hill Conservation Park, and it’s been my recent go-to! 55 hectares of pure Aussie nature bliss. Think birds serenading you, lizards doing their thing, and even the occasional wallaby hopping by to say hello. 🦘 I swear it’s like stepping into a live-action…

Alright, confession time – my "favourite snack lately" isn't exactly lately. It's been my ride-or-die for longer than I care to admit... 🥁 Twix! 🍫✨ I might even be guilty of having one for brekkie nearly every day (shhh, don’t tell my nutritionist). It’s basically a balanced meal, right? Caramel = dairy, biscuit = carbs,…

I have a lozenge, but I am not sure I got the badge and cert?

Hey @Raymart Cruz I participated in the EAP; automation did not have access to restricted request types and only users and groups with Atlassian accounts could be granted access to these request types. Could be worth reaching out to the product manager to see what the future holds in this space.