Ge Atlassian Team

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  • Hi Erin, Thanks for reaching out!. Please raise a request through Atlassian Support , choose “Technical issues and Bugs” and choose the Atlas product. The request will then come through to the Support team. Regards Ge
    in How do I rename the Atlas workspace? Comment by Ge October 2023
  • Hi Lori, Thanks for reaching out! Just so I understand, you'd like to be able to re-order the projects listed under the Projects tab in a goal, is that correct? Regards Ge
    in Can you change the order of projects associated with a goal in Atlas? Comment by Ge October 2023
  • Hi @J Conners , Thanks for reaching out! You should be able to add an email address to the input field when adding a following (unless your admin disabled it). Once added, they'll get access to Atlas and they'll start getting weekly digest emails as followers Regards Ge
    in Do atlas project followers need atlas product access Comment by Ge October 2023
  • Thanks for getting back to us Cyril! That's a really good use case! All the project updates including status changes should show up in the feed and the weekly digest email, but I get your point about having a summary at the end of the quarter for reviewing purposes. I'll take this back to the team and help prioritise with…
    in Project status change overview Comment by Ge October 2023
  • Hi @Maryam Yusuf , thanks for reaching out! Like Aaron mentioned above, you can assign a goal to a person. If you want to associate a goal with a team, you could set up a project for that goal and assign the team as the contributor. This way the team will show up in the "Contributing teams" section in goals. Hope that…
    in Atlas Goals Comment by Ge October 2023
  • Hi @Cyril Secourgeon! Thanks for your feedback! Just for my understanding, could you elaborate more about why you'd want to see the projects that have their target dates shifted? Regards Ge
    in Project status change overview Comment by Ge October 2023
  • I see, do you mind reaching out to us through Intercom so I could get one of our engineers to look into it? You can send us a message by clicking on the purple circle at the bottom right cornor of your screen in Atlas. Then click on "Send us a message".
    in Unable to add users into teams Comment by Ge September 2023
  • Hi Rowan, Thanks for reaching out! To be added to a team, the users need to have access to view and modify teams in that organisation. Could you confirm if the users you are trying to add have A license to at least one product in the organisation where that product doesn’t have “open signup” enabled (a product is open if…
    in Unable to add users into teams Comment by Ge September 2023
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