Murat Seven Expert

Hi @S Alexandre Lemaire , To rename an issue title in Jira Cloud, you can follow these steps: Open the Issue: Navigate to the issue you want to rename. Edit the Summary: Click on the issue title (the summary) directly. This should allow you to edit the text. Save Changes: After making your changes, ensure you save them. If…

Hi @Stefan Brocanelli , Unfortunately, the methods you mentioned, such as setEventDispatchOption(EventDispatchOption.DO_NOT_DISPATCH) setSendEmail(false) are not applicable in the Cloud environment. But, you can consider the Automation rule. If applicable, you can create autmation rules that handle updates without trigger…

Hi @Shaun McGuire Jira does not have a built-in field that directly calculates and exports the "Time in Status" for issues. You can try Status Time Reports Free - Time in Status If the answer helps, please accept the answer. Best regards, Murat Seven

Hi @kent.yin and welcome to the Atlassian Community! To add Atlassian Cloud's public IP range to your service egress whitelist, you can use the following document with IP addresses and domains for Atlassian Cloud products. These ranges are used by Atlassian products for outbound connections: * IPv4 Ranges: * 13.52.5.96/28…

You're very welcome! I'm glad I could help @Marcus Ladd :) 

Hi @Holmes, Jasmin and welcome to the Atlassian Community! I assume you are using Company Managed in Jira Work Management. In this case, you can edit the configuration under the Slack Integration section on the project settings page. I have attached a screenshot for reference. If the answer helps, please accept the answer.…

hi arshankr@amazon.com and welcome to the Atlassian Community! In the setup section, the "Defined in CSV" checkbox appears after you proceed with the CSV option. Once you upload the CSV file, the checkbox will be visible on the page where you click the "Next" button. You can follow the screenshot for reference. If the…

Hi @Ratom Adding to Mikael's suggestions. Let me walk you through the most commonly used method for setting the Resolution field. First, go to the Workflow page (Settings → Issues → Workflows). Here, you can set the Resolution field to a fixed value. For example, for the "Done" status, you can set the Resolution value to…

Hi @Marcus Ladd and welcome to the Atlassian Community! You can automate using the Create Lookup Table automation action. example for your case; If the answer helps, please accept the answer. Best regards, Murat Seven

Hello @Nadia and welcome to the Atlassian Community! I understand that you want to create a table with the "Component" information in the Jira issues. To do this, you can prepare a JQL query and add "Component" to the columns section. You can set it up as shown in the screenshot I sent. Additionally, you can export this…

Hi @Jonathan M_ , You can read about this feature in community post. Best regards, Murat Seven

Hi @khushboo_puri , You can check the audit log page. Go to Settings > System > Audit Log

@Mirja Baig , You can also write the following smart value in the comment action: The status of {{triggerIssue.key}} has been updated from {{#changelog.status}}*{{fromString}}*{{/}} to {{#changelog.status}}*{{toString}}*{{/}}

Hi @Mirja Baig and thanks for your question. I didn't quite understand why you want to update the comment in the linked project. However, you can achieve this with an automation like the one below. If my answer has addressed your question satisfactorily, please consider clicking on the Accept Answer button. Best, Murat…

Hi @sreenu sara and Welcome to the Atlassian Community! as far as I understand, form information is filled out when creating a request. If you are retrieving group and person information (accountID) from this form, you can perform the operation using the "Send Web Request" action through automation. I am sharing an example…

@Randy Zhang , you can following this link. This Table Filter and Charts for Confluence gives you the quarter you want. Best, Murat Seven

Hi @Ibrahim Hassan and thank you for your question. You can following document and it might help. If the answer helps, please accept the answer. Best, Murat Seven

Hi @Cliff Stovich The following article can guide you. If the answer helps, please accept the answer. Best, Murat Seven

Hi @Serge Creator and thank you for your question. If you want to delete the board from the project. Go to Your Work -> Boards -> View all boards -> Click in the "..." icon -> Delete your board. If the answer helps, Please accept the answer. Best, Murat Seven

Hi @Rory Galvin and thank you for your question. If I understood correctly, you can following link. or You can also try this app Best, Murat Seven

Hi @Jagmohan and thank you for your question. As per my knowledge, the Sprint Burndown chart provides more comprehensive information about sprints and you can view all sprints in this list. Additionally, if you know the boardID(click the board and and look at the URL) value with the Rest Api, you can view the entire list…

Hi @Randy Zhang and welcome to the Atlassian Community! You can add a filter on JIRA Issue macro Best, Murat Seven

You can use the smart value {{createdIssue}} to access the last created issue in the rule. or you can try the below smart values: {{issue.issuelinks.inwardIssue.key}} {{issue.issuelinks.outwardIssue.key}} Best, Murat Seven

Hi @gregory_wallace and welcome to the Atlassian Community! You can follow this link and you can review it here: https://jira.atlassian.com/browse/JRASERVER-69456 and if you like click the links to vote for it and watch it. Best, Murat Seven

Hi @Patrick and Welcome to the Atlassian Community! You can create an Automation for Jira with the "Edit Issue" action and Smart Value. If the Object is present in a customfield of the issue, you can use the Smart Value. {{issue.customfield_XXXXX.objectAttribute}} (e.g. {{issue.customfield_10010.Name}}) If my answer has…

Hi @Simon Tilbury and thanks for your question. To clear the Flagged field in Automation, use the Edit issue action, select the Flagged field, and simply leave the value field blank. If the issue is resolved, you can accept and vote for this comment.Hope this helps. Best, Murat Seven

Hi @Osama Al-Areky and thanks for your question. Can you make sure you clicked the 'add' button while trying to add a viewer? If the issue persists, Can you check to see if this person is in a role that is allowed to share filters and dashboards? Best, Murat Seven

Hi @Roopa V Could you send a screenshot of your automation rule? I just tested it again, and it seems to be working fine. If there's an issue with sending incorrect emails, you might need to add an additional condition for that.

Hi @Roopa V , You're looking for a condition that specifies which the Multiple Issue Events trigger is activated. Although this might not be the best approach, you can use a smart value for this purpose. {{changelog.Create Tasks}} An automation example containing if-else statements based on the smart value will also assist…

I'm glad I could help :) Yes @Relja Mihajlovic , configuring whether a specific custom field is required for certain projects is typically achievable using Field Configuration Schemes. These schemes determine how specific fields behave for particular projects. If the issue is resolved, you can accept for this comment.Hope…