Murat Seven Expert

Hi @maria lidia campo We built Team Pulse exactly for this use case — it shows a pop-up modal directly when a Jira issue is opened, no automation rules needed. You can target specific projects, groups, or roles, and use it for announcements (with an Acknowledge button) or Yes/No questions. It works natively inside Jira…

Hi @shantanu behera We built Team Pulse exactly for this use case — it shows a pop-up modal directly when a Jira issue is opened, no automation rules needed. You can target specific projects, groups, or roles, and use it for announcements (with an Acknowledge button) or Yes/No questions. It works natively inside Jira Cloud…

Thanks for the update, @Laur . Consistency across the Atlassian ecosystem is definitely a step in the right direction. In the new Jira design, there’s a "Customize Sidebar" option under the navigation section. Is there any chance we’ll see a similar feature in Atlassian Administration?

Bingo! I'm in

Go!! 🌴🌳🌲

Hi @Michael Ruhdorfer , you're welcome :) You can add filters to your Kanban board using JQL to refine the issues displayed based on customer fields. Here's how you can do it: * Create a Sub-filter: * Go to your board and select More in the top right corner. * Choose Configure board. * Under the Filter section, find Kanban…

Hi @Michael Ruhdorfer , From the top navigation at the top of the page, select the search field (or press /) and select Go to all: Boards. I’ve attached a screenshot of this process below;

Hi @Michael Ruhdorfer Regarding having the Kanban board as a separate menu item, Jira allows you to create boards that are not tied to a specific project. You can create a board based on a filter, which can then be accessed independently of any project. To do this: From the top navigation at the top of the page, select the…

Hi @ausmal and welcome to the Atlassian Community! Can you test this with an incognito tab or a different browser? I don't have clear information on this problem, but since there are some bugs and items waiting for development in the new issue search feature, I recommend you continue with the old issue search for a while.

Hi @Nathan T. Gundy and Welcome to the Atlassian Community! can you try this smart value; {{issue.customfield_10525.diff(issue.customfield_10524).minutes}} If the answer helps, please accept the answer. Best regards, Murat Seven

Hi @juan_inzunza and welcome to the Atlassian Community! I've been performing a few tests on my site, and indeed, the button only seems to appear in team-managed projects, which are a bit different than company-managed ones. If you have a team-managed project, you should see the create option. However, company-managed…

Hi @Jen West Could you please provide some more supporting information and screenshots on this problem? This will help others who can help you with your issue.

Hi @Harshit Grover , This process cannot be achieved directly using Jira Automation, as Jira Automation does not support making a field mandatory directly. In other words, it's not possible to enforce a rule through automation that makes the "Job Code" field mandatory when the "Ticket Type = Repo/Space Creation." However,…

I had used {{/}} during testing, but I made a mistake when writing it here. You're right — I should have written {{/if}} as {{/}}. I've corrected it now, thank you @Darryl Lee :) 

Hi @Amelia Putri and welcome to the Atlassian Community! Yes, it is possible for external users (those outside your organization or who are not Jira users) to submit requests through Jira Service Management. This can be configured in a couple of ways: Configuring External Access * Open Access: You can set your Jira Service…

Hi @mikael.stiglen From what I understand, you want to check the value of issue.customfield_10193, and if it's "On Site", return "On distance" — otherwise, return "On Site". To achieve this using the equals function in an if condition, you can use the following smart value: {{#if(equals(issue.customfield_10193.value, "On…

Hi @Andreea Ion and welcome to the Atlassian Community! Have you tried logging in using a different browser or an incognito/private window? If the issue persists, please make sure your email account has the necessary permissions to access Jira. You can also check the project permissions. You can manage permission schemes…

Hi @Lesley Yu , thank you for your question. Currently, there is no specific information available regarding an audit trail or edit history feature specifically for Atlassian Goals. I wanted to let you know that Atlassian has audit logs that track user activities. This feature can be useful for security and monitoring…

Hi @Shiva Kumar Hiremath , To restrict issue cloning in the origin project using Jira Automation, you can add a Issue fields condition. Here’s how you can manage this; Best Murat Seven

Hi @Eran Roiter , To efficiently monitor progress throughout a quarter in Jira, you can utilize several tools and features available in Jira Cloud Premium; Advanced Roadmaps: * Capacity Planning: This feature allows you to plan based on your team's capacity and velocity, ensuring that your quarterly goals are realistic and…

Thank you!

I find the meeting notes template really useful. It allows me to quickly note down key points from meetings and share them with the team.

@Chris Rausch , There are open Feature Requests for that here: https://jira.atlassian.com/browse/JSDCLOUD-5428 https://jira.atlassian.com/browse/JSDCLOUD-1536 The closest you could get is to subscribe to a Filter that's on the Dashboard, then forward that to the relevant customers. But that's not nearly the same thing,…

@S Alexandre Lemaire , Can you open the workflow of the issue for which you want to change the summary field? Then, depending on the status of the issue, can you send a screenshot of the properties section as shown in the screenshot I provided?sd

@S Alexandre Lemaire , Can you send a screenshot of your role in the people and access section? Project Settings-> Access-> People and Access

Hi @Ward Schwillens_ Schwillie , Using Jira Automation, you can create an automation like the following to clone a "template" issue from another project and clone it to the current project: You can use smart values like {{triggerIssue.key}} to dynamically set the Epic link. If the answer helps, please accept the answer.…

Hi @Chris Rausch Welcome to the Atlassian Community! To grant an external user the ability to view your Jira projects dashboard, you will need to provide them with a Jira license. After this, the dashboard is shared with the specific user. You can do this by editing the dashboard's sharing settings. share your dashboard If…

Hi @Vara Prasad , Go to Filters > issue search in Jira, switch to JQL mode, and enter the query; fixVersion in releasedVersions() AND fixVersion < now()

Hi @Mike Boutin and welcome to the Atlassian Community! can you share the automation you have done? This way we can help you if there is a missing part. Also, what do you mean by "TLE", what does that acronym stand for? Best, Murat Seven

Hi @Violeta Teofilova , You can Modify the Permission Scheme for only project X: Go to Jira settings > Issues > Permission schemes. Edit the permission scheme associated with the project. Grant the Edit Workflows permission to the user/group/Project-Role. note: Make sure the workflow is not shared with other projects. If…