Tansu Akdeniz Community Champion

Hi @Sandra Meessen, If employee is not the reporter or assignee, you should set every employee in an issue via customfield. * Create single user picker customfield ex: Employee * Go to Project Settings -> Permissions * Edit "Browse Projects" permission * Add "User custom field value" and select "Employee" So that, every…

Hi @[deleted], In Project Settings -> Notifications page, you can customize the notifications that customers get. (Ex: exclude reporter from many of the nofitications) Another option (more customized) is that; * Create a new event from System -> Events * Add a new template ex: "Issue Transitioned Customer" * Go to Project…

Hi @Laura Juutinen, There are some known add-ons for test management within Jira. Here the link is: https://marketplace.atlassian.com/search?product=jira&query=test

Hi @Sandra Meessen, Please take a look at this topic.

Hi @[deleted], Go to; * Settings -> Find new add-ons

Hi @MohammedSalimyoonus, There is a well-prepared documentation for workflows. You first need to create the workflow with your own statuses. Than, assign it to the related issue type in project's workflow scheme.

Hi @Frank Lohfeld, If you have script runner, you can use the following query; issueFunction in commented("after -1d")AND reporter was currentUser() 

Hi @Philipp Gutermann, * Choose > Applications. * Select Application Links in the left menu. Hint: Click "." button on keyboard than quick search pop-up opens. 

Hi @natereinhardt (이슬기) [Project Management] , Unfortunately, it is not possible. There is an open ticket JSDSERVER-2368. But you can allow customers to do transitions (close, reopen etc). 

Nice to hear that @Kermit Swampson. Would you please mark as "Answered" (grey tick mark to the left of the answer). So that, other people will be able to find this answer easily for similar questions.

Hi @James Cordery There are some plugin alternatives. So, you can create recurring tasks. * Automation for Jira * The Scheduler

Hi @Kermit Swampson, One solution is to add a Script Behavior that reads the parent value while creating sub-task and makes it read-only. * Go to Behaviours * Add new behaviour than add mapping * Go to Fields * Add Field (Ex Summary) * Add Serverside script import com.onresolve.jira.groovy.user.FormField; import…

Not at all @GG. If my answer helped to solve your question, would you please mark as "Answered". So that, other people will be able to find this answer easily for similar questions.

Hi @GG, How do you group the issues by team? Do you set any field? (Ex Tempo team, component, customfield etc). If members belong to a some Jira group; assignee in membersOf("jira-administrators") and resolution is EMPTY If you just have an assignee; assignee in (usera,userb,userc) and resolution is EMPTY If you have any…

You can not view the deleted issue. If you want to restore, please check this KB. There are so many responses about this topic; * https://community.atlassian.com/t5/Jira-questions/View-all-deleted-issues/qaq-p/189413 *…

Hi @Mounika Alle, Board admin differs from the project admin. A board's administrator is the only person who can change the configuration of a board along with Jira administrator users. By default, the administrator of a board includes the person who created it. If you're a board administrator or a Jira administrator, you…

Hi @Laura Hoddinott Yes. * Perform a JQL search. * Select Tools > Bulk Change. * Select the issues you'd like to perform the bulk operation on, and select Next. * Select Transition Issues or Delete Issues. Related KB: https://confluence.atlassian.com/jiracoreserver073/editing-multiple-issues-at-the-same-time-861257342.html

Hi @Jira admin, Please check this article: https://confluence.atlassian.com/jirakb/unable-to-set-jira-agile-board-as-home-page-800304180.html

Hi @NGIS Support There is a customer portal button that lets you navigate the customer portal. Related KB: https://confluence.atlassian.com/servicedeskserver/getting-started-for-service-desk-admins-939926058.html BASE_URL/servicedesk.

Hi @Stijn Swinnen, It would be better that either notifications can be bundled (one update for a change of ticket in the last 5 minutes) There is an open ticket: JRASERVER-1369 I guess you have already configured the notification scheme? If not, you can disable the notifications for some events if needed. * Project…

Hi @Aravindi Amarasinghe, You can first create an issue level security than set this in Create post-function depending to the issue type. Ex; * Incident -> Set default issue security as ex: "Incident Viewer" includes Group/Role A * Question -> Set default issue security as ex: "Question Viewer" includes Group/Role B Than…

Hi @Ivan Vukmanov, If you have a System Administrator right, you can go to the Space Admin -> Permissions -> Restricted Pages in order to discover the pages which are restricted. Please check this article.

Hi @Devo, There is an open ticket CONFSERVER-6373. Here is a workaround. * Go to Confluence Admin * Custom HTML -> At end of the BODY * Paste the code It disables SAVE button until "What did you change" filled. <script type="text/javascript"> AJS.toInit(function() { var buttonID = 'rte-button-publish'; var textID =…

Hi @Luciana Di Matteo, For JIRA Cloud, there is no built-in feature to do that. Spreadsheets can read CSV's. But there are many add-ons in marketplace. Btw, please take a look at JRASERVER-61891.

Hi @Prashant Mali, Which nfeed version do you use? There is a Script Runner Behaviours compatibility in nfeed v5.13. Check the following link, there are sample behaviour codes that you need: https://valiantys.atlassian.net/wiki/spaces/NFEED512X/pages/266698758/ScriptRunner+Behaviours+compatibility

Hi @Dipankar Kharga, Did you check the log file under <confluence_home_directory>/logs while deleting it? What happens when it is stucked ~36%? Is the space removed from UI? You can also delete a space from Confluence database if needed. Please check the KB:…

@Anthony Halford In JIRA_HOME directory, there is a default Scripts folder. It is better to put your groovy codes into this. Then just write the file name in UI as "pf-feedback.groovy". It takes the root as /Scripts directory. Btw there could be some warnings but it doesnt prevent your code unless an error.

You are welcome @Anthony Halford

Hi @Anthony Halford, What about using def in groovy ? def reporter = issue.getReporter(); or import com.atlassian.jira.user.ApplicationUser; ApplicationUser reporter = issue.getReporter();

You are welcome @Ramesh Lakshmanasamy. If my answer helped to solve your question, would you please accept it. So that, other people will be able to find this answer easily for similar questions.