Tansu Akdeniz Community Champion

Hi @Irina Harutiunian Why don't you set Won't do(User issue) and Won't do(Else) as a Stop status instead of Pause status? You said that these are final statuses. Is the reason that you don't want to use in that way because it can be reopened? If yes, you can consider creating a new status before Won't Do. Or you can say…

So, you want to edit Labels in closed issue. It seems there is a workflow property in Closed status that prevents you edit fields. You either change the status to another one and add Labels or you add local loop in workflow (transition from Closed to Closed with a screen that includes Labels field) if you have admin rights.

Hi @IGS Migrate 2 Welcome to the community. You can get Summary page in Work Management (business) projects. Get a summary of your project

Hi @Simon Jackson Do you want to add existing custom field to issue forms? Or do you want to edit the field value? 

Hi @Ishita Avinash Could you please be sure about the field ID? You can also use "Log Action" to see field val in Audit log.

Hi @Shivam Singh Basically, you can control who can Resolve or Close issues in a project. It is possible to add these permissions as a condition to workflow transitions. If you don't use e.g. Close Issue permission condition in Close transition, anyone who has Transition Issues permission can close a ticket. Sample case…

Hi @vaishnavi kshirsagar Welcome to the community. Do you have Jira software? Go to https://admin.atlassian.com/ and check products.

Hi @Rune Rasmussen It is mentioned in this page but the details haven't been announced yet. Let's wait for it.

Hi @Adil Parmar Flagging is only available in Jira Software: Flag an issue For JSM requests, as a workaround, you can use existing labels or components fields or create a custom checkbox field.

Hi @Dariusz Jackiewicz Did you check the rule's Audit Log? Is there any clue? Who is the rule actor? Can you share a screenshot if possible?

When you click "Move Product", you should able to choose location. By default, all products are hosted in the Global location, which includes all of our AWS regions. For these products, we determine where their in-scope data is located. To optimize product performance, we don’t limit data movement for these products, and…

Hi @Fatima AALLA Please check this page: Understand data residency

Hi @Dawna Horton Welcome to the community. Please take a look at this article: How to Transfer Board Memberships to a New Account 

You said that issues status changes. So, what is the status after automation rule runs? Go to Board Settings -> Columns and check which status is mapped to Backlog column? 

Hi @Manel Welcome to the community. Please take a look at this existing thread: Issue creation and transition Automation in one rule

Hi @Dispatch Welcome to the community. Please check this KB: Deleting a board

It is not supported yet. There is an open ticket. Please watch and vote: JRACLOUD-74842 For the groups, you can use the following: assignee in membersOf("group_name")

You need to fill Team field in existing issues in order to get results. If you don't, JQL doesn't return anything. There is a Team and team members but which issues are associated?

Hi @Bruna Martins Did you mark Team field while creating issues? 

Hi @Stephanie Hurt Please see this page: Set retention rules to delete unwanted data

Hi @锐 王 Welcome to the community. As a workaround, you can create automation from Project Settings -> Automation. You can trigger rule when acceptance criteria field is changed and check if the status is different than Open. Then, you can send email or do some other action to mark those issues.

Hi @Balaji Ramesh Welcome to the community. As I understand, they will be multi-board guests? Please check this page: Board guests

Hi @Harsh Please see this workaround: How to retrieve users from a specific group with simple Jira automation rules There is an open ticket: AUTO-312. Please watch and vote it.

Hi @Hasan Srouji Welcome to the community. There is an open ticket: JSDCLOUD-325. Please watch and vote it. If you look for paid solutions, there are apps in the marketplace such as Extension for JSM.

Hi @Amber Austria Welcome to the community. Please check the answers in this thread: Time in status via Jira API

You are welcome. Add a new custom field to a service project

Hi @Thebe Lephallo Welcome to the community. It is not possible. Project can have only one project key at a time and the ending part increases sequentially. If you need to give another key (ex; external reference no etc.) to issue, create a new field.

Hi @Mohit Jain You can create a sandbox for your Jira Software, Jira Service Management, and Confluence products that are on Premium or Enterprise plans. You can also create a sandbox for Jira Work Management that is on Premium plan. Check out this page: Create a sandbox If you look for cloud to cloud migration: Perform a…

Hi @Alexa Darvas Welcome to the community. Please check this page: Change Atlassian account email addresses

Hi @Rama Krishna Avanigadda I believe logging out and back in didn't help. Please check the answers in related threads. * CAPTCHA Error - Bitbucket works fine in Browser * fatal: remote error: CAPTCHA required