Tansu Akdeniz Community Champion

Hi @Teja If you have Automation for Jira, create an automation rule from Project Settings -> Automation. * When Checkbox field is changed (value added) * If checkbox contains any value of xxx * Create issue

Hi @[deleted] Welcome to the community. Please see pricing page. Also, board guests page.

It is not related to SLA time targets. It is smart value that can be used in Automation for different purposes such as set Due Date field to 6 months ahead after creation.. For your case, just convert months to hours for SLA goals.

Hi @Carina Munzert Welcome to the community. Please check this KB: Creating Workload Schemes

Hi @Loic Mollet Welcome to the community. It is not possible to use months while defining goals. When specifying SLA goals that use a fraction of an hour, write the time as Xh Ym (for example, 3h 30m). You can write SLA goals as hours and minutes, but not days.

Hi @Mariia Perekhodko Welcome to the community. When you create a new space from template, it is automatically created with some macros depending on the template type such as software, marketing, sales, HR.. Important quick links, team members, status, jira issues, roadmap, contact etc are some items which can be used on…

Hi @Pim Vincentie Please check this article: Error "Unknown fields set during transition. Field may not be on transition screen. Fields ignored -" seen on Automation for Jira Can you please re-check your rule and share here if possible? Assignee might be set during transition operation in your rule.

Hi @Agneessens, Neelam Welcome to the community. Please go to Rule details and check the actor. Actor might be your user, then it is assigned to you, if there is a post-function that assigns issue to current user.

Hi @yosi hatem Please take a look at the answers in this thread: * How to track the stories which are moved from one sprint to another?

Hi @Shalini Bhardwaj Welcome to the community! Do you mean requiring work log when status changes? If yes, go to Task Workflow -> Select relevant transition -> Validators -> Add Validator -> Field Required Validator -> Choose Time Spent as a required field.

In Page A, add PDF 1 inside Excerpt Macro and give a name to this macro . Go to Page B add Excerpt Include macro, select Page A and relevant macro. Then, PDF 1 will be shown in Page B content. Basically, you can add all 10 PDF's to different macros in same page to make it re-usable in other pages.

Hi @Michael Kornmann Welcome to the community. You can use Include Page macro to display the content of another page. Insert the include page macro Alternatively, it is possible to get part of a page's content for re-use via excerpt macro.

Hi @Taha Tabatabaei You can do it via workflow properties. Add jira.permission.assign.group property to "In Progress" status to restrict assign operation to certain group. E.g. jira-admins group. Please see details: Use workflow properties

Hi @Beyer Gertrud There is changed operator but it doesn't work with custom fields. Maybe you can use automation feature. When specific field value changes, send e-mail or do any action?

Hi @TheAsh Welcome to the community. I would recommend you take a look at existing threads and vendor documentation. There are tutorials and sample cases. * Using Behaviours to display or hide a field based on option selected from another field * Behaviours Tutorial * API Quick Reference If you already have a script,…

It is possible to do it with single SLA by adding goals. (If SLA conditions (start,pause,stop) don't vary by customer) Ex: Response Time: * Organizations = "Customer 1" and Priority = High -> Goal: 1h * Organizations = "Customer 2" and Priority = High -> Goal: 2h etc. Please see the Atlassian Team's answer in this…

Hi @Eusoph Simba Is there any specific reason for creating separate SLA metrics for different customers? You know it is possible to use single response time and resolution time for all customers?

Hi @CoESpainUser When your board has different types of issues, the Type button automatically shows all the types that can be filtered. If you need custom filter, click three dots -> Configure Board -> Custom Filter and create a new filter. 

Hi @Paola Jafrancesco In team managed projects, you can not directly see it as a card. You can group by Epic. Or enable Epic panel in backlog view. Related thread: * How to show epic in kanban board of software project, team-managed type?

Hi, In Scheduled trigger, there is a checkbox which is "Run a JQL search and execute actions for each issue in the query.". You can uncheck this one and add "Related issues condition" (JQL issues) to check if result is present or not.

Hi @Cansu Genc First, go to workflow and add new status * Add new status and steps to workflow Then, pause SLA when issue is transitioned to Scheduled status. * Understanding why an SLA is paused in a Jira Service Management ticket * Create service level agreements (SLAs) to manage goals

Hi @CoESpainUser Welcome to the community. Is this Team-managed project? * If yes, select Project Settings -> Features -> Enable Kanban backlog. Further information: Enable the backlog For company-managed, go to Board Settings -> Columns and drag&drop status to Backlog column.

Well, it totally depends on your requirements. But basically, you can use Administrators and Users roles. Use Administrators role for more critical/powerful actions such as Delete Issue, Delete Comments etc and leave Users role for basic operations (create, assign, assignable, transition, edit etc). Please observe Default…

Hi @Nandita Parthasarathy Please go to Project -> Project Settings -> Permissions and check which users/groups/roles are granted to Browse project permission.

Hi @Patricia Limbu Can we create SubTasks under an Epic? -> No. Please check this ticket: JRACLOUD-72060 If not how do I filter out the Child Issues that is associated to an Epics? -> You can use this query: "Epic Link" IS NOT EMPTY

Hi @Tiffany Hildre Welcome to the community. Unfortunately, it is not supported for now. There is an open ticket for rich text editor for text fields in Automation: * https://jira.atlassian.com/browse/AUTO-115 Please vote and watch it.

Hi @ernest_manukyan Please contact Support team: * https://support.atlassian.com/contact/

Hi @Tiffany Hildre Welcome to the community. Unfortunately, it is not supported for now. There is an open ticket for rich text editor for text fields in Automation: * https://jira.atlassian.com/browse/AUTO-115 Please vote and watch it.

Hi @Serge Calderara I If you mean limitations in different plans, please check this page: Explore Jira Cloud plans

Hi @Abdur Siddiqui Welcome to the community. Just use OR between two queries. Please note that order by created desc needs to cover both queries. Sample: ((Project in (OSHD,COHD) AND (issuetype in ("RevOps - Existing Business Management Fee Changes","RevOps - Deal Desk Requests")))) or ((project = "Global Mobility" and…