Dexter de Vera Community Champion

Try to check your service project access. Allow to create accounts when sending email request. 

This is just an input field which will be logged in audit logs of the automation.

Hi @sparsh and welcome, Projects have notifications. when you do changes in the ticket, the reporter will receive an email about it, Including your comment. You can check the Notification type and Recipients under Project settings - Notifications. NOTE: this email notification is different to the 1st email when creating…

Hi @Arturs Kalnins , Yes this is visible to ReOpen group. But not sure why you need this automation. Better way is to add post function in workflow. where you update the the Re-Opened By field. So if someone reopen the ticket it will update the field.

You may check the Notification settings in the project. Go to project - project settings - Notification Here you can see all notification type in issue that send to Recipients Also user can disable/enable there email notification in there own personal settings.

also make sure that the security level field is included in your create screen.

Use security level in your issuetype. For company manage project - you need to create issue security scheme. Go to Jira settings - Issues - Issue security schemes - Add issue security. Then you may add a user/group/role in the security. NOTE: make sure the user/group/role(who will add security upon creation) is included in…

Hi @Yunus Kayamkhani , You can check your server Info by using this URL. (edit your domain) https://<your-domain>.atlassian.net/rest/api/3/serverInfo The result will be the JSON which will contain the versionNumber and buildNumber objects that gives the version and build details.

is the tickets are missing too to all users?. and if you have security level and automation related to your project.?

It cannot be change.

Maybe the components in your project is empty. Only jira admin and project admin can create new components.

It maybe because of your filter. Make sure the ticket is meet your custom filter. You said that after you move your ticket to Backlog column it disappear. Is your backlog column aligned with correct status? status not in (Closed, Implemented, Done, "String1", "string2") . Also check if the ticket is created >=…

Can you show us the filter you use and the column setting in board.

You may edit the queues filter base on request type (if your ticket is base on request type)

FYI only Project administrator and Jira administrator can view the project notifications.

Maybe you can check notification on your personal settings. * From the top right of your screen, select Personal settings * Under Notification settings in the side navigation select Projects and issues * Check if Receive email notifications for issue activity is on. Also possible all notification in your project is off…

0 0 0 5 JAN ? * Starts exactly every 5th of January.

The whole automation would be better with trigger upto action. Possible you may combine both automation in just 1 automation.

Can you show your 2 automation.

Hi @Santhosh Raj , You need to create Jira Automation. When: Field change - add the 3 spend fields Then: Edit field - select Total Spent field -Write the smartvalue below in the field. {{#=}}{{issue.Spent on Foods}} + {{issue.Spent on Goods & Services}} + {{issue.Spent on other Miscellaneous}}{{/}}

Hi @Santhosh Raj , Do the following: * Edit the workflow that will be restricted; * On the workflow's diagram view, click over the status that you want to add the restrictions; * You will see a popup menu on the right side of the screen; * Click on "Properties" in the popup menu; * Add the following properties; property…

Try to use this - https://system.io/{{#urlEncode}}{{reporter.emailAddress}}{{/}}

Can you show us sample output for both.

You may create new custom filter to filter both project. Then use that filter to the 3rd board to see both project tickets. And make sure user have access to both projecy so they can see all tickets. Ex. Project in ("project A", " project B") ORDER BY DESC

You can create Jira automation: When: Issue transitioned (base on your preferred status) Then: Create issue - include all the field needed (make sure all fields selected are in create screen) Then insert this in your Text field e.i Description (assuming that the field type from Trigger Issue are text and the name of the…

You can create Swimlanes base on priority. Go to Configure Board - Swimlanes - create swimlane Add all your piority level (High, low etc). This will separate all tickets base on priority.

You may ask the user who dont want to receive issue activity to do the following. From the top right of your screen, select Personal settings Under Notification settings in the side navigation select Projects and issues Switch the toggle off for Receive email notifications for issue activity You won’t receive any…

Check the screen scheme of your subtask. Make sure the Assignee field is included in create screen.

Make sure that the components for both project are the same and the components field are is in create issue screen.

Please make sure the user have Service Management or Software (base on what project they need yo access). And the use should be in the project (check if the user is in project by going to people menu in project settings).Also check the project role of the user if its have permission to browse the project.