Dexter de Vera Community Champion

Only company-managed projects may share scheme configuration. Here are the differences between company-managed projects and company-managed projects : https://support.atlassian.com/jira-work-management/docs/what-are-team-managed-and-company-managed-projects/ Also It only share scheme configuration of project like…

Hi @Patrick Smith , Welcome to the Atlassian community, Based on your description, you are using JSM. unfortunately, there is no field layout in the subtask for JSM. All paragraph fields will be displayed in the Description field. The workaround I have assuming your company-managed project is to create a new tab on the…

You mean there is no shared setting with the existing project option? Can you give us some screenshot when you trying to create project? What are the option available?.

There is no other way to filter child issues including its subtask in team manage project. There is a feature request to start supporting "ParentEpic" for Team manage project https://jira.atlassian.com/browse/JRACLOUD-83175 I suggest you to vote in this feature request and leave a comment to let them know about your use…

Hi @jeet.sengar , Have you selected the correct temp project when creating a new project? Only company managed projects have a ability to shared configuration. If so, can you show us the screenshot of both new and temp project setting -> issuetype, where we can check if they have different scheme used. Thanks!

Hi @Amy Chang , Sorry I'm confuse about your question. Can you explain more what your trying to do? if Start Date: 3 May 2024 and End Date: 9 May 2024 and base on you smartvalue {{[Start Date].diff([End Date]).businessDays}} the difference will be 4 because May 4 and May 5 are not business days. Computation will be…

Hi @Ciara Twomey , Welcome to Atlassian Community, I'm not sure if that would be a problem, you may update your email after. I am tagging @Morbhen Rattray , Community Manager in EMEA. she may help you about Atlassian Community Leader related questions. For more details, you may check this article how to become an ACL:…

Hi @naoyori.tanzawa , Welcome to Atlassian community, Sorry, portfolioChildOf is only working in Company manage project. It seems your JWM is a Team manage project, but if you only want to filter child issues of specific parent, you can use the ff: parent = "ISSUEKEY" - only one issue parent in ("ISSUEKEY","ISSUEKEY") - if…

Hi @bartlomiej.jochym , No, issue view arrange field per row. You cant put the multiple fields with same row (beside).

Yes.. Today is May not April. :) Thanks!

Can you give us some screenshot of your filter. And view of the ticket including target end field?. Note: Make sure you use the correct name of the date field. 

Hi @Israel Kliger , Welcome to the Atlassian community, Sad to say as of now Teams field can be visible only in Advanced Roadmaps (Plan) ,this field is separate data that is not available to use in list view. You may ask Atlassian Support if this is already have feature request that may implement in future.

Hi @emese sonnenschein , Welcome to Atlassian Community, In Jira JQL, you cant filter only specific Label without indicating the labels that needs to exclude. But base on your case you want to search all issues with label x only excluding label z. This JQL is the closest to it without plugins. labels = "label x" AND labels…

Hi @Ragavendran S , You can update your JQL like this: project = "XYZ" AND Status not in (closed, done, "Not Covered") AND "Target end" <= -1d This filter will allow you to search issues past the Target end excluding current date. Hope it helps!

Do you have any indicator or fields use to determine defect that was fixed during back porting? If yes you can filter it to shows the relevant issues based on that field and status. You may want to check this doc in how to use JQL for advance…

Hi @Nisha Vijayakumar , Welcome to the Atlassian community! Sorry we cant understand want you want to fix in Jira. Can you give us some information about what you trying to fix in Jira. Is your Jira is on cloud or datacenter? A Company managed or team managed? What specific error you encountered? Thank you!

Base on the history the issue was created lastweek. Is the auto create issue still happening till now? 

Hi @Rishabh Jain , Yes, you can create Jira automation to copy the field value from the parent of the newly created subtask. You can follow this sample automation: Create an automation: When: Issue created Condition: Issue fields condition - Issuetype equals to subtask Then: Edit issue - Choose fields (fields you want to…

Hi @Chris Gaines , There is an active incident in service management in cloud. Atlassian currently investigating the issue with JSM queues not loading for some customers. You may check Atlassian JSM status https://jira-service-management.status.atlassian.com/ 

like I said before can you screenshot the a sample ticket that is generated automatically. check the history and automation like this. Its possible that the ticket created via email, user or automation.

Can you switch the scope to All rules.

Hi @Allison Schwarz , Welcome to the Atlassian community, Base on you description, you want to know why issue automatically created in your project. Can you try to check first the ticket created then look at the history to see if who created it. And can we ask for the screenshot of Audit log. Thanks!

Hi @Marina Laysha , Welcome to the Atlassian community, Sad to say as of now there is no way to hide the checkbox, type and key in list view.

Hi @Vishnu Priya , We would like to ask if what status the error popup. Also can you give us some information about the setup of your workflow, what are the validation use in your workflow on that specific status where the error popup.

Hi @PwrPros Inc_ , Welcome to atlassian community, You need to delete your project permanently. To do that you must be a Jira Admin then ff this instruction - https://support.atlassian.com/jira-service-management-cloud/docs/permanently-delete-a-service-project/ Hope it helps!

Hi @Yogi Kilambi , Welcome to Atlassian Community, Try to create API token for authentication. https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ 

Hi @Lucas Ferreira , Maybe this thread may help you. https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Run-automation-if-issue-are-added-or-removed-from-active-sprint/qaq-p/1520729 

{{issue.Actual End date.diff(issue.Actual Start date).days}}

Hi @omar.wehbe , You can create automation to calculate the range. Requirement field type: Actual Start date - datetime field Actual End date - datetime field Create new field -Total (Name it) - number field Create an Automation: Trigger: issue updated - Actual Start date, Actual End date Action: edit field - Total (Name…

Hi @ikefrancis , The issues that already completed (Status Category is Done) will no longer be displayed in Backlog.