Vish Reddy {Revyz} Community Champion

Very interesting set of events @ConnectionFaild Did you check your permissions? Also assuming you are the site administrator for this site.

Hi @János Hinkel We have built a feature in our app Revyz Data Manager for Jira to be able to clone configuration from one cloud site to another in a granular manner, we are adding in the capability to clone issues across cloud sites next. I would love to get your feedback on what we have built if you are open to it.…

Thank you @John Funk Hi @Kapil Podduturi We have a couple features in our app that will allow you to move configuration from one cloud site to another, data movement is next on the list. If you are open for a demo of the Revyz Data Manager for Jira, please feel free to book sometime on my calendar. Thank you Vish

Hi @Daniela Rodas We are building a feature in our Revyz Data Manager for Jira App that will allow you to migrate Team Managed projects to Company Managed projects in a simpler manner, if you are open to providing feedback on what we have built, please book some time on my calendar. Thank you Vish

Hi @Suzanne Raphael Please feel free to block time on my calendar for a demo. Our documentation is running behind on all the feature updates we have been doing. Thank you Vish

Hi @Suzanne Raphael An option to consider for what you want to do is to backup the workflow in question using the Revyz Data Manager for Jira from one site and clone the workflow into another site. The Revyz Data Manager helps Jira Administrators in addressing the following: * Manage | Cloud 2 Cloud data cloning* sandbox…

Hi @Rashmi Uppin Welcome to the Atlassian community! Assuming you take regular backups of your Jira server, and a backup was taken prior to this comment being deleted you will have to do the following: - Figure out when the comment was deleted - As @Joe Pitt points out, you can get that information in the issue history…

Hi @Torrance Robinson If you have deleted an issue (be it a task / sub task / story etc..) then it is deleted from the system immediately, it will not go to the trash bin. Only projects end up in the trash bin when deleted and they are available for 60 days. Do you by any chance have a backup of the issue in question? If…

Hi @Egor Polevoi Welcome to the Atlassian community. Here is what you should be able to do, assuming you have administrative permissions * Click on settings (gear icon) * Click on projects * Click on Trash As shown in the above image You will then be able to see all the projects in the Trash bin, for the specific project…

Thanks for sharing @Gal Fatal 

Hi @Gabriel Nunes, @Fabio Racobaldo _Catworkx_ There are two choices you have for backup and restore: * Use Atlassian provided mechanisms to backup your data * Use third party tools backup & restore your data Picking options 1 or 2 have their own pros & cons reference my view here on #1, If your data set size is relatively…

:-) Glad that worked out! You may also want to test out Restore next. Again If you data set is small restore should be pretty simple. Of course when you restore it is all or nothing i.e. you go back to what existed in the backup file. I would suggest doing a restore in a separate cloud site, that way you don't have to over…

Hi @Florian PEREZ _Valiantys Administrator_ The scripts you are referencing used to work, It has been a while since I revisited that script, let me check to see what the issue is. In my experience, a lot depends on the size of your backup file, if it is a small file, then you are good. Thanks Vish

Thank you @John Funk Hi @Risikanta Pradhan Welcome to the Atlassian community! Here is a link to my calendar, please feel free to pick a time that works best for you for a meeting and I can walk you through your questions in detail. Thank you Vish

Hi @Peter Breitenfelder , @Marion Richardson If possible, I would love for you try the Revyz Data Manager for Jira and get your feedback. Our app helps you do multiple things besides Jira data backup & granular restore. I am happy to get you setup sometime with you and walk you through what we do. Thank you Vish

Awesome work! much needed in the enterprise If anyone is interested in using BYOK for encrypting their Jira Backup Data using the Revyz Data Manager for Jira, Please let me know, we too have this feature available in Early Access. You can read more about how we encrypt Jira Cloud Backup data here

A critical resource everyone should review when considering the cloud is - "Cloud Security Shared Responsibility Model", This is an excellent resource from Atlassian. A common misconception that exists is that once you migrate to the cloud "Security" is now the responsibility of the SaaS vendor (Atlassian) - Which is…

Thank you @Mayur Jadhav Welcome! to the Atlassian Community @Paul Erickson, Unfortunately there is no automated or scheduled backup option available, you would have to build something custom. If you want to build your own system and maintain it, I can provide you with a pointer to scripts to help you backup the data. Keep…

Sorry to hear that! time to open a support ticket with Atlassian

Hi @skiddy bargins I haven't seen that error before, have you tried doing a backup without attachments etc..? Will be curious to see if the error still persists.

Hi Bob No worries, here are a couple links on JSM Assets. It is a very powerful capability that Atlassian has bundled along with JSM. In summary JSM Assets is a CMDB which you can link into your Service Management processes providing valuable context while addressing various types of service requests.…

Hi @Joseph Chung Yin Yes, you are correct Atlassian does backup data for all cloud products and have a very robust disaster recovery program in place. The key to note is that the data backups that Atlassian makes is across their overall cloud infra and it is to address any disasters on the Atlassian side be it big or…

Hi @Mike Lehmann As of today we only support Jira (All in one app i.e. JSW, JSM, Assets, JWM). We do plan to bring in support for Confluence and BBC later this year based on the new backup & restore focussed API's that Atlassian will be publishing. Here are the options I see you have based on what I have seen in the…

Thank you @John Funk Hi @Mike Lehmann I understand you pain point and thats the reason why we built the Revyz Data Manager for Jira Cloud As of today we support Jira cloud, which includes Jira Software (JSW), Jira Service Management (JSM), Jira Work Management (JWM) & JSM Assets all in one app. In addition to backup &…

Hello @Malli_tech1993 Welcome to the Atlassian Community! Assuming you are planning to Migrate to a new cloud instance and not server Here are the steps I have seen work before. 1. Take a backup of your current cloud instance - Follow the steps listed here: https://[Your Current Site…

Hi @Ovindi Perera Welcome to the Atlassian community! Unfortunately you can't recover things back, based on what you have described. Looking forward I would suggest a couple of things to consider from a data protection / recovery. Reference the following articles: * Atlassian's Cloud Security Shared Responsibilities Model,…

Hi @Daniel Sharouf Unfortunately you can't recover things back, looking forward I would suggest a couple of things to consider from a data protection / recovery. Reference the following articles: * Atlassian's Cloud Security Shared Responsibilities Model, the admin is responsible for your data, which is true across most…

Hi @Anupamshaw Are you referring to JSM Assets & Schemas?

Hi @Saurabh Chaudhary The Atlassian provided backup and restore capability requires you to download the backup file within 14 days and store it away for re-use as and when needed. As @Fabio Racobaldo _Catworkx_ mentions when you restore the backup, you need to keep in mind a couple of things: 1. Restoring the full backup…

Hi @[deleted] You highlight a very important need for data protection of Atlassian data in the enterprise. The use cases I have seen come up include: (in the order of high to low probability of occurrence) - Human error (Accidental deletion) - Script / third party app error - Malicious Insider - Malicious Outsider (I am…