Mohanraj Thangamuthu Atlassian Team

Hello, Good day. If you are using Jira service management then you can refer : https://confluence.atlassian.com/jirakb/forms-using-automation-to-notify-a-user-when-a-form-has-been-submitted-on-an-issue-1319246880.html#:~:text=Open%20the%20service%20project%20%3E%20Project,Select%20New%20action%20%3E%20Send%20email. We…

Hello, Good day. On the same board please go to backlog and provide the JQL filter query used on this board. We need to make sure JQL used on the board returs Epic issues as well.

Hello, Good day. This require Atlassian Access subscription as well. Please refer to https://support.atlassian.com/provisioning-users/docs/connect-to-azure-active-directory/

Hello, Good day. There are chances that the new user email has been added to our suppression list. Please create a ticket with the user email address so that we can review the logs and take action. Thanks

Hello, Good day. You can try the following automation rule for this requirement.

Hello, Good day. I believe JCMA tool has similar options. I would recommend to create a ticket with our migration team so that you will be listed with new features available with migration.

Hello, Good day. Please try following syntax. PROD-15617 #ready-for-acceptance https://support.atlassian.com/jira-software-cloud/docs/process-issues-with-smart-commits/

Hello, Good day. Could you translate the error message and update the error message please ?. Also make sure you have permission "Browse project" on the new project.

Hello, Good day. At the point we don't have this option. https://jira.atlassian.com/browse/JWMCLOUD-493

Hello, Good day. You can try the smart value : {{createdIssue}} instead of {{issue}}

Hello, Good day. To confirm you want users to create issues in Jira software project through a form ?

Hello, Good day. You can also explore the automation option to edit the field when an issue is flagged. 

Hello, Good day. Thanks for sharing the workaround. Both the projects are company managed project in your use case ?

Hello, Good day. We don't have any reported issues at the moment. This issue is noticed on a specific board or all boards ? . Could you collect HAR logs while accessing the board ?

Hello, Good day. If you are using the following addon, then please create a ticket with the addon support team. Few customers have noticed this issue with recent addon upgrade. https://marketplace.atlassian.com/apps/1219292/team-worklog-reports?tab=support&hosting=cloud

Hello, Good day. Following link will help your requirement https://confluence.atlassian.com/display/JIRAKB/CSV+import++Parent-child+mapping

Hello, Good day. Looks like your requirement is related to : https://jira.atlassian.com/browse/JRACLOUD-76814

Hello, Good day. We don't have any reported issue. Are you still facing issue ?

Hello, Good day. Could you help us with the steps that you followed to create new API token ? It should be https://support.atlassian.com/organization-administration/docs/manage-an-organization-with-the-admin-apis/

Hello, Good day. Could you let us know whether this is managed user account or un-managed user account ? https://support.atlassian.com/user-management/docs/what-are-managed-accounts/

Hello, Good day. If the field from source issue is not selectable in automation rule action, you can workaround this by creating a new field on source project. Copy the value from "pesaje" on source issue to new field that you created on same source issue. Then use this new field to copy the value from source to…

Hello, Good day. Are you facing issues with email notifications?. Thanks

Hello, Good day. You could explore cloud to cloud migration. https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/

Hello, Good day. This is Jira software project or Jira service management project ?

Hello, Good day. Whether you are receiving other emails from Atlassian ?

Hello, Good day. Please refer to the automation rule in https://community.atlassian.com/t5/Jira-Software-questions/Automatically-change-an-epic-status-when-its-child-issue-in-a/qaq-p/2421889

Hello, Good day. All users are unable to create issue on this project or only you are facing issue ? If this issue is noticed by all users, then check the workflow associated with this project.

Hello, Good day. Please move this query to https://community.atlassian.com/t5/Jira-Service-Management/qa-p/jira-service-desk-questions

Hello, Good day. It looks like your requirement matches the FR : https://jira.atlassian.com/browse/AUTO-1130. Please check whether the provided workaround helps you. Thanks

Hello, Good day. Please find the steps at https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/