Comments
-
Hello, Good day. Are you referring to the project category from project settings >> General or you have created a custom field called category ?
-
Hello, Thank you for the update. As you are looking for visual display, you can explore the dashboard and different gadgets available.
-
Hello, Thank you for the response. We will be able to share the user specific logs directly with you through support ticket.
-
Another article which can help as well. https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025
-
We need to take a deep look into the logs. Please create a ticket at https://support.atlassian.com/contact/ with your email address, so that we can review the logs and help you further. Thanks
-
Hello, Good day. You can seld serve this with the steps mentioned in : https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952. In case you are unable to do so, please create a support request at https://support.atlassian.com/contact/ with your email address, we can help…
-
Hello, Good day. On the same project you can create second Kanban board, the issues from same project will be shown on this kanban board as well. So the project will have both scrum and Kanban board. If required you can limit the scrum visibility and make only kanban board to be visible for all users. Thanks
-
Hello, Good day. We only have the default fields as shown below.
-
Hello, Good day. You can check the plan settings and check the Exclusion rules.
-
Hello, Good day. With the builtin form, the user need to have permission to the project, which means they will get it from UI as well. https://support.atlassian.com/jira-work-management/docs/share-your-form/
-
Hello, Good day. Not sure if you are referring to the bug ticket : https://jira.atlassian.com/browse/JWMCLOUD-167
-
Hello, Good day. You have two options. Create a filter with JQL to find the issues nearing due date and subscribe to the filter for notification. https://support.atlassian.com/jira-software-cloud/docs/manage-filters/ Or you can use automation to send notification for same JQL. assignee = currentuser() and due date >= 2d
-
Yes, you need to reach out to the Org admin user of another domain and have this user activated.
-
Then it looks like you don't have permission to manage this account. You need to reach out to the admin user from the end user email domain and they need to activate from their end. I believe this user is from different Org than yours, Org admin from that domain has to activate this…
-
Hello, it looks like you are checking under Directory >> Users and not Directory >> Managed accounts. Please check under managed accounts for de-activated accounts.
-
Hello, Good day. Please create this query in our developer community. https://community.developer.atlassian.com/
-
Thanks. Then Org admin user should be able to activate the user. They are noticing any error message when admin user try to activate the user ?
-
Hello Kent, Org admin user email domain and the user who you are unable to invite is from the same email domain ?
-
Hello, Good day. Yesterday we noticed issue with Xray addon and it is resolved now. Could you try now ?
-
Hello, Good day. Please confirm this is a Jira service management project ?
-
Hello, Good day. Looks like user has been de-activated on Org level. Please reach out to Org admin of the user's email domain and activate the user. https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html
-
Hello, it looks like in this scenario, we don't know who is the admin user at the moment. Please raise a ticket at , https://support.atlassian.com. we should be able to help you. Thanks
-
Hello, Could you let me know whether this is Jira cloud setup or Jira server product that you are using ?
-
Hello, Good day. You can add a screen (with worklog)field to the closed status transition. https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-company-managed-projects-720634253.html
-
Hello, Good day. I believe the following thread answers your query. https://community.atlassian.com/t5/Atlas-questions/User-Types-Permissioning/qaq-p/2361962#:~:text=Atlas%20doesn't%20currently%20have,continue%20to%20build%20out%20Atlas.
-
Hello, Good day. Are you referring to the screen that you have added in the transition between two different statuses?
-
Hello, Good day. I believe this field is configured as required. You can remove the time tracking fields from the create issue screen. https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/
-
Hello, Thanks for the update. Are you receiving any other email update from Jira cloud ?
-
Hello, Good day. You can check this addon : https://marketplace.atlassian.com/apps/1218582/leave-tracker-vacations-sick-days-tracker-for-jira-cloud?tab=overview&hosting=cloud
-
Hello, Good day. We need to check your email logs to identify the issue from the backend. Please create a ticket with our team with your email address. Thanks