Mohanraj Thangamuthu Atlassian Team

Hello, Good day. If they leave the Team managed project (without deleting), then they go go back to the board anytime and review the reports. In case there the project, then yes reports will not be accessible. Thanks

Hello, Could you please share the thread on which your issue has been solved. Thanks

Hello, Good day. may I know what has been specified in the "Edit issue action" under the parent branch?

Hello, Good day. You could apply similar login as shown in the screenshot.

Yes, this integration tool is developed by the https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/Atlassian team.

Hello, Good day. You could try filter gadget with the filter query having more test plans. Thanks

Hello, Good day. Kindly check the status of the sync from the Github addon. Also please check this KB article and check if you are noticing this scenario. https://confluence.atlassian.com/jirakb/github-pull-request-always-shown-open-in-the-jira-issue-1047539486.html

Thanks, from email address will be xxxx@id.atlassian.com. Thanks

Hello Tom, As the email is getting delivered from our end, there is not much I can do from my end. Email verification is required for this process. Thanks

Hello, Good day. You could copy the existing board : https://support.atlassian.com/jira-software-cloud/docs/copy-an-existing-board/. This will not clone the issues part of the board. Thanks

Thanks Tom, looks like you tried twice on March 25th and I can see both the emails are delivered from our end. Please check your spam and the email filter policy in your email server. Thanks

Hi Tom, no your email is not blacklisted on our end. I confirmed it now. Thanks

Steps looks fine. On the Jira work item development panel, whether the commit info is getting synced from Gitlab?

Hello, Good day. Looks like you are using Jira DC or Jira server. As it shows cannot open connection to the host, this looks like a firewall/network issue, where from your machine Jira server is blocked. Try doing a telnet test to confirm the port connectivity.

Hello, Good day. With .CSV file import, you should be able to import comments as well. Example is available in https://confluence.atlassian.com/jirakb/create-comment-using-csv-import-on-behalf-of-another-author-1224770916.html. You can ignore the AAID and date in your file. Thanks

Hello, Good day. Gitlab should work fine in Jira software project template. You need to install the following addon in Jira cloud site : https://marketplace.atlassian.com/apps/1221011/gitlab-for-jira-cloud?tab=overview. Please refer to the link…

Yes, number 3, edit the workflow and move the mouse cursor next to this post function, then you will get the remove option. After this publish the workflow to apply the changes. https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

Hello, Good day. Please check whether these users have edit issue permission assigned to them. Thanks

Hello, Good day. Are you trying to setup a new Jira instance or having issues with accessing an existing Jira instance?

Hello, Good day. Please share the end point that you are trying to reach in Jira Cloud through REST API.

Hello, Good day. I am not sure of you have already referred this doc : https://support.atlassian.com/jira-service-management-cloud/docs/customize-alert-notification-sounds-in-your-jira-mobile-app/. This list the different sound notification available.…

Hello, Good day. I believe once VPN is connected then all your internet connection is routed through the VPN. Om the VPN end make sure Atlassian domain and IP's are allowed. https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

Hello, Good day. Whether this issue is happening on a specific project issues or all projects issues?. Any recent change to workflow or status ?

Hello, Good day. Please go to project settings >> permission >> make sure you have "Delete attachment" permission. Thanks

Hello, Good day. Have you created an outgoing webhook in Jira to send the data to the internal tool when a comment is created ? Go to settings >> system >> Webhooks and then create a new webhook, if not done already.

Thanks for confirming. Please move this query to https://community.atlassian.com/forums/Jira-Service-Management/qa-p/jira-service-desk-questions

Hello, Good day. You can create an automation which can move the parent issue back previous status if the child issues are still open. Thanks

Hello, Good day. Don't see any reported issue at https://zephyr-scale.status.smartbear.com/

Hello, Good day. You need to have Jira product admin permission. If you click on settings icon in top right corner, do you have all the listed options?

Hello, Good day. You are using Jira service management project type or Jira software project type?