Mohanraj Thangamuthu Atlassian Team

Hello, Good day. Please raise this request in Atlassian Access community forum. https://community.atlassian.com/t5/Atlassian-Access/ct-p/identity-manager To integrate SSO with Atlassian products we need Atlassian Access subscription.

Hello, Good day. Please refer to this feature request link : https://jira.atlassian.com/browse/JSWCLOUD-16901

Hello, Good day. We list issues on the board based on the JQL query used on the board. Please go to board settings >> general and check the JQL filter query used on the board. I believe the query could be based on the specific user. Thanks

Hello Amit, Good day. If you are creating a company managed project then you can associate a permission scheme which is configured for private access. Scheme can be associated while creating the project : https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-post If you are…

Hello, Good day. Please check the language settings from : https://id.atlassian.com/manage-profile/account-preferences . Have you done any change here ?

Hello, Good day. You can use different labels on newly created bugs and then create a filter based on the labels, this will help to groups the issues based on the labels used.

Hello, Good day. Are you the only user facing this issue or do other users also face this issue? You could capture browser logs and find the source of this error : https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

Hello, Good day. Please explore our JWM product at https://www.atlassian.com/software/jira/work-management

Hello Sergio, Good day. Yes, we should be able to connect Gmail with Jira cloud and then create issues through gmail. Please refer : https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ After adding incoming mail server (Gmail account). Make sure to create mail handler using…

Hello, Good day. You have reached JWM community forum. Please move this query to https://community.atlassian.com/t5/Jira-Service-Management/bd-p/jira-service-desk-discussions

Hello, Good day. Issues completed on a sprint is still shown as not completed on backlog ? Please refer to : https://confluence.atlassian.com/jirakb/done-or-resolved-issues-appear-in-a-scrum-board-backlog-in-jira-server-779159078.html#:~:text=By%20design%2C%20Jira%20Software%20does,will%20show%20in%20the%20backlog. Or you…

Hello, Good day. Are you using Jira software cloud or Jira server edition ? If you are using cloud version please refer to : https://support.atlassian.com/jira-service-management-cloud/docs/choose-html-or-plain-text-for-customer-notifications/

Hello, Good day. Looks like your has been landed in Jira Work management community. Let me check if I can redirect this to Jira service management community. Thanks!

Hello, Good day. Are you using Xray ?. If yes, you can refer to this link : https://docs.getxray.app/display/ON/Creating+reports+using+Gadgets

Hello, Good day. I tried using component in JWM project and it works fine. Could you add a screenshot of your rule.

Hello, Good day. You could use following JQL to find the issues associated with an Epic, but this will list all issue and if I believe you are looking for the count and not the list of issues. parent = Epic1 You could explore different addons available in marketplace to check if this meets your requirement. Thanks

Hello, Noticed that your account was de-activated on Oct 8'th and was re-activated on Oct 11'th. The site should be accessible now.

Hello, Good day. Kindly check the user profile visibility settings for the profile photo. Users can access the link to check this setting : https://id.atlassian.com/manage-profile/profile-and-visibility

Hello, Good day. It looks like you are trying to create connect app for Jira cloud. Please raise this query in https://community.developer.atlassian.com/

Hello, Good day. Yesterday we had a known issue and this was addressed soon. Please check : https://jira-software.status.atlassian.com/

Hello, Good day. Kindly have the users to select "Create issue" and from the right side three dots, select show fields. Check if these fields are disabled.

Hello, You can create a filter with following JQL. issuetype in (Epic, Task, story, Sub-task) and status != done And then create a dashboard as shown in the screenshot.

Hello, Good day. Please check if this link helps you : https://confluence.atlassian.com/jirakb/dvcs-smart-commits-are-not-working-due-to-user-not-found-by-email-779160764.html?_ga=2.216225695.821954712.1535953397-1749001504.1523365446

Hello, Good day. To confirm, you want to create a table with issue hierarchy like Epic >> Story >> Task ?

Hello, Yes, you can remove the first two permissions and this should prevent them from viewing the issues. They will get option to modify, but yes will know if some one added themself. Thanks

Hello, Good day. At the moment you will not be able to develop the language. You could refer to the FR list available at : https://jira.atlassian.com/browse/JRACLOUD-14119

Hello, Good day. As this issue is noticed specific to a few users, please check the "View" permission on the dashboard and if it looks good. You can ask these users from different web browser once to check the status. Thanks!

Hello, Good day. I tested the following rule on Jira cloud and it works.

Hello, Good day. You could select the option to "Hide completed Epic" from view settings.

Hello, Good day. If the new user is able to access Jira cloud instance and able to view/access issue's then Jira license is fine. Please create a ticket with tempo team at https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?tab=support&hosting=cloud