Mohanraj Thangamuthu Atlassian Team

Hello, Good day. There is no specific setting for time tracking in Jira, you can open an issue and then start entering the time from the mobile app.

Hello, Good day. Please go to Settings >> Apps >> manage apps >> Expand Gitlab addon >> and make sure "linked groups" is available. If this looks fine, you can also check the settings on Gitlab side. Project >> Settings >> Integration > Jira.

Hello, Good day. Make sure "show completed sprints" option is enabled on timeline view settings.

Hello, Good day. At the moment we don't have this option for custom issue type and the following feature request has been created for the same. https://jira.atlassian.com/browse/JSWCLOUD-19005

Hello, Good day. Checking from my end noticed the following bounce message for this email. Boune message : relaying denied. Check this mail configuration on mail server as well.

Hello, Good day. On the project 2 automation rule, make sure following option is enabled. "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule."

Hello, Good day. At the moment we don't have this option and following feature request has been filed for same. Please vote and start watching the ticket. https://jira.atlassian.com/browse/JWMCLOUD-497

Hello, Good day. Select the three dots from the board and select configure board. Make sure all the status is mapped to the column from column mapping. 

Hello, Good day. As you are using automation to assign the issues, you can create a second action on the same rule to send email notification to the assignee. This should help address intermittent failure. 

Hello, Good day. Whether this issue is noticed only with one issuekey or with all issues ? (no PR and commit is shown on any issues ?)

Hello, Good day. Looks like you are using Tempo addon for time tracking. Please raise this query on reporting with the addon support team for better clarity on available options. https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?tab=support&hosting=cloud

Hello, Good day. We need more information on your requirement. Automation rule on the screenshot will edit the initiator field when the issue is updated. You want to send an email to the user mentioned in the Initiator field when the issue is closed?

Hello, Good day. I would like to know if you have already explore the following option with REST API. https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-user-search/

Hello, Good day. If you performed cloud to cloud to move the project from one site to another site, then the best option is to re-create the dashboard with same gadget and JQL query. Thanks

Hello Mahesh, Good day. Kindly create a ticket at : https://support.atlassian.com/contact/ with your email address included, so that we can check the logs and take necessary steps. Thanks

Hello, Good day. You can add the email address as an incoming mail server in Jira cloud, then we can create issues from the email. Please refer to https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Hello, Good day. On the project permission, you could restrict the create issue permission to few users as well.

Hello, Good day. If you are using Kanban board or JWM board then issues will be removed from done column after 14 days (it will not be deleted). In Scrum boards issue will be removed from board when you complete the sprint. Issue will be not deleted, anytime you can search and find the issues from advanced search.

Hello, Good day. Please move this query to JSM community portal : https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk

Hello, Good day. Do you also use Jira service management ? . If yes, please check this https://jira.atlassian.com/browse/JRACLOUD-78229

Hello, Good day. Please vote and start watching following FR tickets. https://jira.atlassian.com/browse/JWMCLOUD-329 https://jira.atlassian.com/browse/JWMCLOUD-30

Hello, Good day. I have removed this email address from the suppression list. Please try again now. Thanks

Hello, Good day. I believe you are using Tempo for time tracking and that is the reason author name is shown with the addon user name. You started using Tempo recently ?

Hello, Good day. Kindly confirm if my understanding is correct. You have many different projects. If an issue on project A is updated then another linked issue on project B need to be updated with same value ?

Hello, Good day. With automation you can send email on new issue creation. Also you can send a message on MS Teams, slack. We don't have option to show popup on same screen.

You can explore the automation rule to change the field value based on issue status.

Hello, Good day. Please move this query to https://community.developer.atlassian.com/

Hello, Good day. Jira don't have this option builtin. You can explore addons like script runner. https://community.atlassian.com/t5/Jira-Software-questions/How-to-show-custom-field-in-specific-statuses-only-hide-the-rest/qaq-p/1816591

Hello, Good day. You can integrate apps in free version. Please refer : https://www.atlassian.com/software/free For this app I noticed an addon : https://marketplace.atlassian.com/apps/1226321/storiesonboard-for-jira?tab=overview&hosting=cloud . But looks like this is paid addon. Are you following different integration…

Hello, Thank you for the update. I tested with 15 version on my end and it worked. How many version's you have ? Also please help with the number of characters used on version name. Thanks