Mohanraj Thangamuthu Atlassian Team

Hello, Good day. When you integrated for the first did you select the selg managed option ?. By default Saas will be selected in integration page.

Hello, Good day. Please check the settings from https://admin.atlassian.com under the Jira product, as shown in the screenshot.

Hello, Good day. You could use the JSON value on the automation rule, as shown in the following links. https://community.atlassian.com/t5/Jira-questions/Automation-rule-copy-parent-value-from-cascading-select-fields/qaq-p/2134425 &…

Hello, Good day. Any user with "Administer project" permission will be able to create and edit version. Make sure you restrict administer project permission for specific user. https://support.atlassian.com/jira-software-cloud/docs/enable-releases-and-versions/

Hello, Good day. Looks like you are moving the issue from backlog to a sprint. Go to project settings >> permissions, make sure you have the following permissions. * Manage sprint permission * Schedule issue permission * Edit issue permission

Hello Frank, Good day. I am unable to reproduce this issue from our end. For example, I updated status and assignee from list view and no changed observed on view. Are you updating custom field ?. Also have you tried using different web browser ?

Hello, Good day. This is Kanban template or scrum board template. Also did you change the board JQL query or you are using the default filter query on the board ?. Thanks So to understand, both project issues are shown on single board ?

Hello, Good day. We have defined the supported field in the list view in the following link. https://support.atlassian.com/jira-work-management/docs/customize-your-list-by-adding-or-removing-fields/. At the moment this option is not available. Thanks

Hello, Good day. From the web browser URL, looks like there is an issue with the certification as the browser shows not secure. Check if the URL configured has the correct certificate. Thanks

Hello, Good day. You can try adding "Epic link"/"Parent" field to the issue creation transition in workflow.

Hello, Good day. This is only when someone tags you or you are not receiving any emails from Jira ? Go to the location and make sure following settings are enabled: https://xxxxxxx.atlassian.net/jira/settings/personal/notifications

Hello, Good day. Please raise a ticket at https://support.atlassian.com/contact. We will be able to review the logs for specific user email and check the status. Thanks

Looks like your issue is resolved now. I don't see any reported issue on our end. Anyone could have modified the filter ?

Hello, Good day. Instead of using branching use the same flow in the rule.

Hello, Good day. I a unable to reproduce this issue on my end. I know you have verified the filter query already, could you share the filter query ?

Hello, Good day. We have merged Jira software and Jira work management. https://www.atlassian.com/blog/announcements/the-next-era-of-jira?utm_source=alert-email&utm_medium=email&utm_campaign=JSW-JWM-Licenses_EML-18151&jobid=106513649&subid=1634807306 To create a project with JWM template, you can use following option.

Hello, Good day. I believe you are still on trial version which has email limit per day. Once you move to paid plan this should be auto changed to unlimited. Thanks

Hello, Good day. You can create a JQL filter like issue type equal epic and then duedate greater than one date and less than another date. Use this filter on filter gadget on dashboard. Thanks

Hello, Good day. Please go to Settings >> System >> Global permission and make sure admin user group had all permissions. Thanks

Thanks, noticed the following logs from my end. "assignee":"Field 'assignee' cannot be set. It is not on the appropriate screen, or unknown. Try to add the assignee user while creating the user and check the status. 

Hello, Good day. Make sure "Assignee" field is added to both card layout and issue screen layout. Are you using JWM/Kanban or Scrum board ?

Hello, Good day. You can change the default filter sharing from "private". Location : https://xxxxxx.atlassian.net/secure/admin/ViewUserDefaultSettings.jspa

Hello, Good day. You created a new site or added Jira product to existing site ?. If this is new site, then we can check the status with the site name from backend. Please reach out at https://support.stg.internal.atlassian.com/contact/

Hello, Good day. Web browser HAR logs should help us find the cause.

In case above link is not helping, I would recommend posting this query on JSM community channel : https://community.atlassian.com/t5/Jira-Service-Management/qa-p/jira-service-desk-questions

Hello, I believe you are using "Assets" in JSM. Refer to this link for the options : https://community.atlassian.com/t5/Jira-Service-Management/Assets-Automation/qaq-p/2276056

Hello, Good day. At the moment this option is not available and we have feature request : https://jira.atlassian.com/browse/JRACLOUD-7020. After a project is created you can create automation rule to create issues for you. Thanks

Hello, Good day. Rules are available only in Team managed projects. In company managed projects you can use "Validator" in workflow to achieve the same requirement. https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-validators-for-company-managed-projects/

Hello, Good day. Please refer this link to download the invoice. https://support.atlassian.com/subscriptions-and-billing/docs/understand-your-invoice/. In case you are facing any issues, please raise a ticket with our billing team at https://support.atlassian.com/contact/

Hello, Good day. At the moment we don't have this option in automation and have the following feature request. https://jira.atlassian.com/browse/AUTO-463