Mohanraj Thangamuthu Atlassian Team

Glad that your issue is resolved now. I don't see any changes on our end and no other reported issues.

Hello, Good day. In the Kanban board, we can select how long to show done issues. You can check the board settings for the same.

Hello, Good day. I am unable to reproduce this issue on my instance. Are you able to select the sprint from "backlog" on the same board ?

Hello, I have cleared your email domain from my end. You can self serve this from your by following the steps in article : https://community.atlassian.com/t5/Jira-articles/Unblock-users-in-Jira-with-our-new-unsent-email-audit/ba-p/2724433

Hello, Good day. Please go to Settings >> System >> External system Import. Select 'CSV' import.

Hello, Good day. Are you updating email address of a managed user account ? If yes then the new email domain should be verified in the Org as well. https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/

Hello, Good day. We need to check the status of license from backend. Could you raise a ticket with your site name. Thanks

Hello, Good day. Looks like your requirement is related to the FR : https://jira.atlassian.com/browse/JRACLOUD-78768. You can use the workaround given on the FR. Thanks

Hello, Good day. Have you tried the following steps ? https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-workflows/

Hello, Good day. Have you tried the following steps ? https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Hello, Good day. Any changes performed on company managed project will not affect Team managed project. Let us know what do you want to change on Team managed project ?

Hello, Good day. You can explore the automation option as shown in the following link. https://community.atlassian.com/t5/Automation-questions/How-to-use-automation-to-sum-up-in-EPIC-the-hours-logged-in/qaq-p/1954914

Hello, Good day. Are you using Jira work management or Jira software project ?

Thanks for the update. Any user who don't have "Scehdule issue" permission will not be able to edit "Sprint" field on Jira issue. Please test with one user and check if this meets your requirement. Thanks

Hello, thanks for the update. Make sure *.atlassian.com is allowed in your network. There are chances media API URL is blocked in your network. Thanks

Hello, Good day. You need to check the existing project permission as well (both Team managed and company managed projects). Following link will guide you with the steps. https://confluence.atlassian.com/jirakb/need-to-restrict-external-user-access-to-one-specific-project-1116279104.html

Hello, Good day. Please go to project settings >> Permissions and restrict the "Schedule issue" permission to a few required users. This should help. Thanks

Hello, Good day. Go to settings >> Issues >> Time tracking and make sure you have Tempo selected, if you are looking to use Tempo for time tracking. Thanks

Hello, Good day. Go to settings >> system >> incoming mail. Under mail server's, you will have "Mail handlers", if you find any mail handler using the mail server "Test" then it is used, if there is no mail handler using this mail server, then this mail server is not used with any project. Thanks

Hello, Good day. I noticed this user email got added to the suppression list. I have cleared the user, please try to invite again now. Thanks

Hello, Good day. Please refer to this link : https://community.atlassian.com/t5/Jira-articles/On-June-25-2024-you-must-re-authorize-incoming-mail-access-to/ba-p/2729706

Following FR have been created for this change : https://jira.atlassian.com/browse/AUTO-1374

You need to follow the steps given below.

Hello, Good day. I have cleared this email from the suppression list. Try to send the reset code again. It should work now. Thanks

Hello, Good day. If you have started noticing this issue recently, then check your network policy to allow Atlassian media API. Thanks

That's strange. As I am unable to reproduce this behaviour on my end. I assume this behaviour is noticed only one one board in your site and on other projects it works fine ?. Also please let me know the changes performed on this board recently, will try to reproduce.

Hello, Good day. At the moment work management project will only list the issues from same work management project. As a workaround you can create a board in a software project. Create the board using a JQL filter to include issues from all required projects, then this software project board should have all issues. Thanks

Hello, Good day. It looks your query is related to the FR : https://jira.atlassian.com/browse/JRACLOUD-82695

Hello, Good day. Please move your mouse cursor near the bottom of the second column and check. Attaching screenshot from my instance. On first screen shot you will not see create issue option on column 2, but when I mouse the cursor we can see. Want to check if this is the case with you as well.

Hello, Good day. Are you using "Team managed project", you can find the name on left side bottom. I am unable to reproduce this issue on Team managed project.