Mohanraj Thangamuthu Atlassian Team

Hello, Good day. Please raise a ticket with our billing team at : https://support.atlassian.com/contact/#/ to reactivate the instance. Thanks

Hello, Good day. I see your requirement is similar to the feature request: https://jira.atlassian.com/browse/JRACLOUD-41281. Please vote and start watching this FR. Thanks

Thanks. Are you using any specific addon for the template? (will try to repro from my instance) Also you could try the "Default text" renderer once to check if it helps with the template creation.

Hello, Good day. I have cleared your email, please try again now. Thanks

Hello, Good day. What is the field type, we can try to use different if/else condition in the rule based on field type.

If there is any status difference between statuses (in both the workflows) then you will be select status during the change.

Hello, Good day. Go to project settings >> Workflows >> Edit and change the workflow for other issue types to use the required one. 

Hello, Good day. Looks like your requirement is specific to the feature request : https://jira.atlassian.com/browse/JSDCLOUD-3457

Got it, thanks. Please create this issue on the following JSM community portal as well : https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk

Hello, Good day. You can provide "user access admin" role as well for this user. https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

Thanks. Go to project settings >> Issues >> Fields >> Edit fields and search for "Description". Check if the description is using "Wiki style renderer" or "Default" Also this issue is seen only when description has more text ?or this is seen with short text as well ?

Hello, Good day. Please refer to the automation library. https://www.atlassian.com/software/jira/automation-template-library

Unfortunately we don't have this option in a business project. You can create a board in a software project and use the JQL to include the business projects, this should help to filter the required issues only. Thanks

Hello, Good day. Could you share a screenshot where label is showing required while creating the issue? Thanks

Thanks. So when you select edit description everything is empty and later when you cancel the edit screen, all the previous content of description is still available ?

Hello, Good day. I am unable to reproduce this issue from slack client on my end. Have you tried from web browser version of slack ?

Hello, Good day. I am unable to reproduce this issue on my test instance. Are you still facing this issue ?. Also you are able to select non-admin user in user picker field ?

Hello, Good day. We have the following feature request created for same requirement. https://jira.atlassian.com/browse/JWMCLOUD-328

Hello, thanks. Please try the steps again now. I have cleared your account. Thanks

Hello, Good day. This is Team managed project or company managed project? Also this is a Kanban board or a scrum board ?

Hello, Good day. At the moment we don't have the option to modify the filter query on JWM project templates.

Hello, Good day. Go to project settings >> Issues >> Fields >> select 'Edit' and search for 'Label' and attach a screenshot like below.

I am sorry, I am unable to confirm the project type from the screenshot. If this is software project then go to project settings >> permissions. Check for view development tools permission.

Hello, Good day. Go to issue history and check whether any automation rule or addon is clearing the description field.

Hello, Good day. Possibly your email has been added to suppression list. Please share the following link with admin user and they should be able to help remove the email account from suppression…

Hello, Good day. We have a feature request created to support create branch option for Azure dev tool. https://jira.atlassian.com/browse/JSWCLOUD-26557

Hello, Good day. Instead of using hide-done items, on your board JQL query you could add status != done along with the existing JQL query. Thanks

Hello, Good day. I don't see any block for this email address from our end. Are you trying to invite this user to a specific Atlassian cloud instance ?

Hello, Good day. Are you using Jira work management template project type ?

I tested with Jira cloud and Bitbucket cloud. Changing the project key did not break the existing commit sync. For new issues, we need to use the new key. Note: I did not change the original project key setting