Mohanraj Thangamuthu Atlassian Team

Then this could be possibly the site got suspended for a specific reason. Can I get the site name?

Hello, Good day. Please refer to the screenshot's.

Hello, Good day. I believe you are asking about the feature tested in https://jira.atlassian.com/browse/JRACLOUD-3406. This will released again soon. Thanks

Hello, Good day. As you have confirmed all 5 projects are present in the JQL filter query, we need to check the column mapping. Go to column mapping in the board settings and make sure all status are mapped. Other scenarios, could be that you don't have "browse project" permission on all 5 projects or issue security has…

Sorry, I am not following. You are still not receiving invitation email? If yes, could you share your domain of your email.

Hello, Good day. have you tried the steps listed in https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952 ?

Hello, Good day. Please refer to the following link for the integration. https://support.atlassian.com/jira-product-discovery/docs/configure-the-slack-integration/ Thanks

Hello, Good day. Please refer to this link to check the status of the invite email : https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952

Please refer to the steps in https://confluence.atlassian.com/jirakb/how-to-use-oauth2-0-in-postman-client-for-jira-cloud-apis-1409092149.html In this article Postman client is used, but process to create API is same

Hello, Good day. As you have mentioned Jira premium version allows you to customize the issue hierarchy. But Jira has only one sub-task level. If you want to create a sub-task below another sub-task then its not possible. But you can have different sub-task issue type that can be used under standard issue type like task.…

Hello, Good day. Does your current project have issues created already? If yes, then you can create a new scrum project with the board. On the new scrum board you could modify the board JQL query to refer to the blank project (existing one), this way you can list the issues on the blank project on a scrum board backlog.…

If you are looking to run API call against Jira cloud using the Oauth then the following link will help. https://confluence.atlassian.com/jirakb/how-to-use-oauth2-0-in-postman-client-for-jira-cloud-apis-1409092149.html Still I am not clear on which end point is client and which end point is the server in your REST call.

Got it. Looks like the invitation email is getting into the suppression list. Refer to this link to unsuppress the email's : https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952

Hello, Good day. Please follow the link to remove the users from suppression list. https://confluence.atlassian.com/jirakb/unsuppress-email-address-in-jira-cloud-software-or-work-management-projects-1456341531.html

Thanks. Given 403 error is for CDN and I don't have any entry related to issue transition. Please raise a ticket at https://support.atlassian.com/contact/ we will check further on this issue. Thanks

Thanks. From Jira cloud you are creating a connection to Microsoft online. As this token is created and managed on the Microosft side, please followup with the Microsft team. Thanks

Hello, Good day. All users in Jira cloud don't want to get slack messages ?. If yes, then follow the link to disable slack on Jira cloud. https://confluence.atlassian.com/jirakb/hide-option-connect-slack-channel-in-issue-view-1095241459.html#:~:text=Solution,the%20toggle%20to%20disable%20it

Hello, Good day. Please refer this link to https://confluence.atlassian.com/jirakb/unsuppress-email-address-in-jira-cloud-software-or-work-management-projects-1456341531.html#:~:text=Summary,product%2C%20please%20contact%20Atlassian%20support. To check if the email is added to suppression list, if yes then un-suppress the…

Hello, Good day. Please share the steps that you followed to create the token. Thanks

Thanks. Do you see any 4xx or 5xx error message?

As this issue is noticed on one specific issue. We can check the HAR logs from the browser to find the error. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

Hello, Good day. I found this article : https://n8n.io/integrations/jira-software/and/whatsapp-business-cloud/. Could be helpful. Thanks

Not until you add child issues types to the project where you have the parent issue. Or you can add the parent directly in child issue. Thanks

Hello, Good day. To confirm when you removed "admin" access for the user, then they are removed from Jira access as well ?

Hello, Good day. Please go to settings >> Issues >> Issue hierarchy. If you have the following hierarchy then your statement is correct. Level 2 = Program Level 1 = Epic Level 0 = Story Level -1 = Subtask

Hello, Good day. What are "related tester task", whether these issues are sub-task or custom issue type linked with the task ? Hope the attached screenshots help you.

Hello, Good day. For your requirement your current workaround is best option (to create the child issue and then add the parent field). To enable the add child issue option, you need to add the child issues types to the project where you have initiatives (I believe you want to have only initiative in this project)

Hello, Good day. This looks like Jira data center setup. Is that correct ?

Hello, Good day. Are you facing issue in accessing any specific page in Jira cloud?. Please brief the issue.

Hello, Good day. Please let us know the addon that you are using to create test case (like Xray, Zepher squad).