Mohanraj Thangamuthu Atlassian Team

Hello, Good day. Hope following link helps you : https://support.atlassian.com/rovo/docs/create-and-edit-agents/

Could you please translate the screenshot into English and post it again? This will help to check further. Thanks

Hello, Good day. You want to auto add the field value "update incident" or there should be a pop up for the product owner showing to "update incident" when they change the issue type ?

Hello, Good day. You can create an automation in site A to send the webhook data to the site B. On site B you could create an automation rule on incoming webhook to take actions. https://confluence.atlassian.com/jirakb/how-to-send-a-webhook-with-all-worklog-entries-using-automation-for-jira-1167752842.html…

Hello, Good day. At the moment we don't have an option to show the comments in status. You could explore the dashboard (activity gadget). Thanks

Hello, Good day. You can use the following JQL to create the filter and then use the filter in the dashboard (pie chart should help or you can explore two dimension chart as well). Project in (projectA, projectB, pojectC) If you want to check the issues for your user account only and not the entire project then use the…

Do you notice any error message when you submit the form ?. Also please check the HAR logs when you submit. Thanks

Hello, Good day. You can use the following JQL to create the filter. project = projectname and status != released

Hello, Good day. We have associate-level certifications and professional level certifications. Please refer to https://university.atlassian.com/student/activity/2227506-certifications#/page/670e956da1887954d1e6d3db

Hello, Good day. While importing the .CSV file , make sure to map the issuetype to Sub-task and parent field with the issue of parent Task. Thanks

Hello, Good day. Once the form has been submitted, this will be submitted as an issue in Jira project.

Hello, Good day. You are noticing any error messages?. If yes please share a screenshot of the error message.

Hello, Good day. While importing make sure to map the issuetype to "Sub-task" and parent field is mapped. Thanks

Hello, Good day. Please let us know whether this is team-managed project or Company company-managed project. Also, let us know whether this is a Scrum board or a Kanban board. Thanks

Hello, Good day. Roll-up dates are available only in the Jira plans timeline and not the project-specific timeline. If you are looking to copy dates from sub-task to task, we can explore automation for Jira option.

Hello, Good day. Refer to this link to make sure servicedesk integration with slack is configured as per the recommended steps. https://support.atlassian.com/jira-service-management-cloud/docs/use-jira-cloud-for-slack/

Got it. Would like to know if you have tried logging in with your account from different machine?

Hello, Good day. You could self-serve the mail issue by following the steps mentioned in: https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952

Hello, Good day. You could explore Workflow triggers as well. https://support.atlassian.com/jira-cloud-administration/docs/configure-workflow-triggers/. Thanks

Hello Good day. This is a Jira cloud or Jira server setup. Also whether all users are facing this issue or only you are facing this issue?

Hello, Good day.Looks like your requirement matches the following feature requests. https://jira.atlassian.com/browse/API-88 https://jira.atlassian.com/browse/API-157 I would recommend you start watching the open one. Thanks

Hello, Good day. You could un-archive the project and remove the project lead and then proceed to deactivate this user. Thanks

Hello, Good day. Please move this query to our JSM community forum : https://community.atlassian.com/t5/Jira-Service-Management/qa-p/jira-service-desk-questions

Hello, Good day. Classification is project level. https://support.atlassian.com/jira-software-cloud/docs/classify-an-issue/. Whether this board have more than one project added?

Hello, Good day. You could explore the different addons available in the Atlassian Marketplace for this requirement. Thanks

Hello, Good day. Post function will help with sub-task issue type only. Automation rule is your best way to achieve this requirement.

Hello, Good day. You are unable to view child issues in Epic ?. Please brief your issue. Thanks

Hello, Good day. As you might already know sandbox environment is available only with Jira premium version (which will have the same settings). But this option is not available in the standard version, you can create a separate free Jira version (different site) for testing purposes. Thanks

Hello, Good day. Is this a new setup or it was working fine earlier?. If this was working fine earlier then we could check internally if there is any delay. Thanks

Hello, Good day. Please reach out to our billing team at https://support.atlassian.com/contact and select billing query. Also could you please share the error message in English?