Charlie Gavey Atlassian Team

Hi Krishna, Sorry to hear you haven't been able to access your automation rules! It’s best if you raise this problem through the support portal at https://getsupport.atlassian.com/ so the team can take a closer look. Cheers, Charlie

Hi Sarath, Thanks for reaching out! While creating a BitBucket branch isn't currently a supported automation action, I've linked your post to this ticket, which counts as a vote for this feature request: https://codebarrel.atlassian.net/browse/AUT-1071 Cheers, Charlie

Hi Kate, Thanks for confirming! At this stage, webhooks are the best option for implementing automation rules for any use cases that aren't fully supported through the Slack Connection. Cheers, Charlie

Hi @Katie Pickrell Just to clarify, it's only the legacy automation features which are being deprecated - you can read about this here. The features you can access via "Automation" are fully supported, including the support for Slack: * getting started with automation * example templates for Jira / Slack automation rules…

Hi @Faizan Iftikhar, Thanks for your feedback! We may need to look at this issue more closely. It’s best if you raise this problem through the support portal at https://getsupport.atlassian.com/ and we can take a closer look. Cheers, Charlie

Hi @SURESH G Just adding to Curt's suggestion above, you could include a condition in your rule to check whether the "Reason for change" field has been populated, and if not, trigger appropriate notifications to encourage users to complete this field. I've attached a screenshot as an example of how this might look. Hope…

Hi @Michael, You could create a rule with multiple actions, if you wanted to add a comment to the issue that triggered the rule, and add a comment to all linked issues. Here's a screenshot as an example of how this might look. Hope this helps! Cheers, Charlie

Hi @Lyceum Operator You're also able to add conditions to your rule to exclude specific users or types of users, if you don't want the rule to apply to them - see screenshot below. Hope this helps! Cheers, Charlie