Fernando Eugênio da Silva Community Champion

@Dan Schlain , welcome to the Atlassian Community! What you need to do is. - Add a advanced branch in your automation rule and for smartvalue add your current smartvalue. I'm assuming your smartvalue is your object field with the attribute email. - You will need to give a name for your advanced branch, you can call users…

Olá, @Elâine Menezes ! Bem vinda à comunidade Atlassian! Você pode encontrar uma lista de representantes parceiros Atlassian acessando este site aqui: Diretório de parceiros Atlassian Basta você procurar por Brasil em localização e você terá uma lista de parceiros Atlassian e seus contatos para que você possa seguir com a…

@Tiago Costa , Welcome to the Atlassian Community! First of all, this is the documentation about REST API and Forms in Jira Cloud: The Forms REST API (atlassian.com) Second, to get all fields filled by forms in your Jira you'll need to give a GET using this informations:…

Hey @rneill19 I believe what you're looking for is Jira Smart Values. With Jira Smart Values you can define the value of some field using values from other fields in your automation rules. Please, take a look at the documentation here: Jira smart values - issues | Cloud automation Cloud | Atlassian Support Basically what…

@nessie.liu You can use an automation like this: Trigger: Field value changed * Field: Parent * Change Type: Value deleted * For: Edit Issue Action: Create variable * In my case I called the variable as lastparent * For Smart Value insert: {{fieldChange.fromString}} Now you're be able to follow with your automation rule…

@Robert Hook , Welcome to the Atlassian Community! If you are using any Jira fields associated with Assets, you can iterate over the project using the following value: {{issue.customfield_XXX.Attribute}}. In your case, {{issue.customfield_XXX.Office Phone}} XXX it is related to field id created. But if you want to do it…

@Andre Silva , Você consegue avaliar no log da sua regra de automação o que ela traz? Pode compartilhar um print desse log aqui? Não é comum as automações do Jira não exibirem mensagens de erros associadas às suas ações. Também ajudaria se você compartilhar como a sua regra está construída. Assim conseguimos avaliar a…

Votteeddddd!!!!

@Stewart StJames , Welcome to the Atlassian Community! You can do this in one of two ways: You can use a cascade field, where you can create a dependency on Parent option and child options. So for a main selection, you would have other subsequent options. Another way to approach this solution is using a structure in…

@Yunus Choudhury , Welcome to the Atlassian Community! The simplest way to do this is to associate Jira fields with the forms field in the fields you want to use to place the Summary. Then, you will create automation in your project. Something simple, like: Trigger: Issue Created Action: Edit Issue > Summary In the…

@Mateusz Muller If you had already configured the Assets in Jira and also configured the AQL for each custom Assets field, you just need to add these fields in your forms and it works normally. Forms has the Assets field option and you just need to say. For Forms Field 1 > Associate Jira Assets Field 1 For Forms Field 2 >…

Hey @Bryan Kim This happens because https://___.slack.com/archives/___________/p1708992713265039 It's not exactly the thread ID, it's the ID of the published message. It's as if it were p for "Post" and the message ID. I also noticed that there is a dot . just before the final sixth digit, but I can't confirm if this is a…

@Bryan Kim , @Kalyan Sattaluri Glad to see you guys :D Let me see if I understand what you need: Instead of collecting the thread that is created when Jira adds a message to your channel, do you want this message to be sent in an already created thread? What you want to do is the following: - First of all, you will need…

@Dietra Winkfield To use Start date instead due date try this JQL replace due date for this: "Start date[Date]". Also you can discover your JQL field, just click to create a new filter, select the start date field then click to switch to JQL to find the current jql for your query. Hope this helps you

@Dietra Winkfield We have an automation rule that can be useful for this question here: Automation Playground | Atlassian In Automation Playground you can found some other automation rules most used for all. Of course you can build your own rule following your knowledge in Jira or adopting another initiative. The…

It's possible to sum Story Points in Jira, @Glenn_Riley1 . We have a sample automation in Automation Playground that can be useful for you. Check here: Automation Playground | Atlassian Also you can get some support operating math operations in Jira reading this page: Jira smart values - math expressions | Cloud automation…

Olá, @Priscilla Scura Lima ! Bem vinda à comunidade Atlassian! Para criar um campo texto que tenha as mesmas opções de formatação que o campo Descrição você deve fazer o seguinte: Passo 1: Crie um campo customizado no formato de parágrafo no Jira. Você pode ver os passos de criação de um campo customizado aqui: Create a…

@Denise Bradshaw Welcome to the Atlassian Community! You can build a query in Jira that searches for items by words. As an example, in the case of the 'Summary' field, use the following query: Summary ~ "some words" In this case, Jira will display all issues it finds that contain 'some words' in their summary field. You…

Hey @Rich Bloch It is entirely possible to change the creation date or resolved date via import CSV. What you need to consider is making this update via 'Import CSV' in the Jira global interface. Click on the gear in the upper right corner > Click on 'System' > Click on 'External System Import' > Follow the remaining CSV…

@Alex Cadevall Have you checked your token or your permissions in the project where this version is presented. Ensure that you are in administrators project role or consider try another Jira API TOKEN. I'm leaving an attachment of my rule that is working so you can just take a new look and see if is similar to this one.…

Hey @Cameron Beaulieu , Welcome to the Atlassian Community! Considering a board that contains multiple projects, you really need to have 'Manage Sprints' permission on all of these projects. Apparently the problem is in the query (Parent = ACTRL-484). If CTRL-484 is an Epic or another issue at a higher level, it can be a…

@Greg , Welcome to the Atlassian Community! Please, take a look at this documentation: Create queues based on customer details | Jira Service Management Cloud | Atlassian Support I believe that documentation can help you with build a JQL based on Organization Details.

@Laura Rodriguez You can do it using Assets and applying an AQL in your Assets field. You can see the necessary AQL to be able to do this here: https://support.atlassian.com/jira-service-management-cloud/docs/use-assets-query-language-aql/ Hope this helps you.

@Alex Cadevall , Welcome to the Atlassian Community! According JIRA API REST documentation your URL is wrong. Please, try to use this URL: https://your-site.atlassian.net/rest/api/3/version/{{issue.fixVersions.id}} I did some tests and works fine. Consider this documentation to Fix Versions API in Jira Cloud: Update…

@Marc-Anton Weigelt It is safer and recommended that you use the email and not the user's first and last name in the API query. But in summary what you should do is something like this: - Every manual automation where the user enters a value creates an input variable for the field. In this field, users must use their email…

@smitchell If you want to show the hiperlink instead only the key, you can use this smartvalue: {{lookupIssues.parent.url}} If you want to show the name of the epic instead only the key, you can use this smartvalue: {{lookupIssues.parent.summary}}

@smitchell First of all: Create a custom field (short text) to consume your epic key. After created this field, go to your project and create an automation rule like this one: * Trigger: Issue Created * Condition > Issue type > Equals > Sub-task * Action > Create a variable > Give a name for your variable and in smart…

@DLLPGF To Header I'm using my token converted to base64. Similar to this: Basic XXXXX. You can conver get this base64 converted token in Postman headers if you're using Postman to test or you can generate a base64 token converted using some websites, like this one: https://base64.guru/converter In the left side fill the…

@smitchell , Welcome to the Atlassian Community! This change also aims to standardize the Jira hierarchies association model into a single field as a solution. It still does not go beyond the configured hierarchy. By default, the Jira hierarchy is: * Epic* Story/Task* Subtask You cannot associate an Epic 'Parent' with a…

@Jacob Pines If you're trying to add a new option for this selected field you need to add this new option using REST API through automation interface. Here is the doc details: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/#api-rest-api-3-field-fieldid-put But if the option already…