Dick Community Champion

Hi @kanad.kumar, welcome to the Atlassian Community From the error I deduce you're not authenticated when firing the request. The API only gives answers to legitimate calls. The authenticated user permissions also apply to the results you're seeing (you only see tickets that the account you're using may see from within…

Hi @lakshyajeet_swami Welcome to the Atlassian Community Your first priority with that many requirements is to have subdivisions to make use of the best feature that Jira has to offer: Filtering. As Jira can filter on all properties of any Jira-issue, it is your task to use these properties wisely. It's not by accident…

Hi @Mohsen Saeidi Welcome to the Atlassian Community. Your question is in fact a legitimate feature request for the Jira development team. You can submit your request on Atlassian's Cloud Support Page for Jira This community can help you with the day-to-day questions you might have about how to get things done in Jira.…

Hi @balajiar , and welcome to the Atlassian Community The execution of all jobs in Jira are controlled from the Scheduler Administration page. It could very well be the case that the interval / cron settings for handling your event are not the same between your two instances. Hope this helps get the events flowing, Dick By…

Hi @Sai Sumanth Reddy Y It would be beneficial to you to share the routines you use. ie. when I use JiraPS to sample our database using PowersShell, I use a script. Without logging in as admin, I'm not able to get results, due to permission restrictions implemented in the REST API. So again, you need to elaborate on your…

Hi @İclal Aslan Believe me, it's the one thing that keeps us from the cloud: the sheer freedom of projects to define their statuses. We just had a similar cry-out from @Denis Roussel here in this community. Both @Rudy Holtkamp and myself chimed in to alleviate the workflow woes described there. Hope you find some relief…

True communication starts with a safe environment where it's okay to address unbalance without repercussions.

Well, I'm sorry to have to disagree with you, but I'm really quite sure we're running the datacenter version of Jira. But maybe it's a different version than yours: We're on long term version 9.12.11. Maybe you're running a different version of Jira? You can find that data on: Administration - Applications - Versions &…

Icebreaker: What's the first thing that makes you smile when you get up in the morning? Answers: * Yoghurt * Discworld (Terry Pratchett) * Being able to have a conversation with animals

If I'm completely honest with myself, I would rather have an open interaction with my team than constructing a list for them to read through. Don't misunderstand me, I'm all for making a list though, but I would use it during my team meeting as to not forget subjects I want to share with them. Imagine a team of 10 (and…

I prefer giving somebody a fishing rod rather than a fish. Thanks for taking it lightly, Hope it softens the blow that it's not possible in Jira. Dick By voting for helpful posts and marking answers to your question, you're helping people with similar questions find a solution more quickly. Sharing is caring applies to…

Thank you Rasa, The problem is in your JQL where you construct the lookup issues: There is no need to escape the quotes: "{{triggerissue.summary}}" suffices. Hope you get it to work now, Dick By voting for helpful posts and marking answers to your question, you're helping people with similar questions find a solution more…

Hi @Rasa Your question has become a lot clearer due to your added text. * We're talking about an on create trigger * The comparison field is summary * LookupIssues are available in datacenter, so that's hopeful Can you post a picture of the cloud automation, so we can adapt that to datacenter Jira? Hope this helps, Dick By…

hi @Xavier Alcaraz Maybe a small read-up on slicing issues could fix the pickle of multiple start/end dates. Story slicing and splitting techniques Hope this can help you, Dick By voting for helpful posts and marking answers to your question, you're helping people with similar questions find a solution more quickly.…

Hi @Emre Can Şahan Welcome to the Atlassian Community You can edit the sprints field holding the consecutive sprints that a ticket was in to avoid having it being completed in all the sprints listed there. Hope this work-around can help you, Dick By voting for helpful posts and marking answers to your question, you're…

Hi @Rasa You first need to define what you rank as a duplicate. Which fields are important and in what way should the comparison between two issues on that field yield you a yay or nay identical? Do know you can start a string comparison with ~ it reads as "like". Try to put your query into normal words first. Syntax of…

@Ali Yameen Hi there, In my first year of adminship, I was making detailed workflows too. As I discovered pretty soon, teams wanted to be in control of which status they knew was next for a specific ticket. I then switched to allow all transfers to all statuses. Looking at the picture of your workflow, it seems you're a…

Hi @Sai Sumanth Reddy Y , welcome to the Atlassian Community It seems you (at least partly) answered your own question: use the REST API that comes with Jira. I welcome you to elaborate on which subject you need answers. I hope you can spare the time to elaborate on your question, Dick By voting for helpful posts and…

Hi Lauren, I'm curious to improve my team as it's currently in shambles. Stumbled across this, and care enough to try... :) Dick

Two-socks at play from the movie dances with wolves... but not at work....

I'm glad I'm not the only "old school" type. At work we have this air conditioning hum that stops at 17.00 hrs. The difference is huuuuuge, and often the reason I'm late for dinner.... :D

Feedback is best served in a safe environment. Having a laugh about a fail isn't bad, as long as you learn something from it. The latter could be something like a different approach to a problem, as long as you're clear to each other what the goals and expectations are.

Hi @Priyanka Kale There are more services necessary than those in Jira to pass you an email message. Your server computer needs to have a whole lot of things configured to setup a valid connection with a mail server instance. All along this way, things could go awry. Especially if things go from fully functioning to not…

Hi @Dafi Berliner It's often a matter of syntax, especially when dealing with custom fields. I'm inviting you to post a picture of your automation, so we (the Community) can help you. Do scrutinize for sensitive information. Hope we can help you, Dick By voting for helpful posts and marking answers to your question, you're…

And before you ask how: there's a tab on the roadmap window: Releases Cheers for short lists of valuable issues! Dick By voting for helpful posts and marking answers to your question, you're helping people with similar questions find a solution more quickly. Sharing is caring applies to knowledge as well :)

Hi @Ivan Bilobrk , :) That's a nice niche error message you got there. Just my two cents: what is keeping you from adding those statuses to the workflow you already use, making it a single workflow? Hope this helps you tame the workflow beast Dick By voting for helpful posts and marking answers to your question, you're…

Hi @Pavankumar , Just like scrum sprints and kanban releases on a project level, there's releases on a roadmap level as well. That is exactly why you see "old" and "done" issues. Luckily for the top managers, their release schedule can divert from the workfloor project release schedule. It makes it easier for them to have…

Hi @Sona Evanesyan Sure you can evaluate the value inside the component field of a newly created issue using an automation. You can even use that automation to change an epic link / parent link to a certain value based upon your first findings. As @Marc -Devoteam- suggests: have you started on an automation rule yet? We…

Hi @JensH , I found an answer to your query here: In the Atlassian Community I hope this helps, Dick By voting for helpful posts and marking answers to your question, you're helping people with similar questions find a solution more quickly. Sharing is caring applies to knowledge as well :)

Hi @Denis Rousselle You're working with 300 live projects, that each have a number of issues in a number of statuses found in the 28 workflows you mentioned in the original post. The migration of a single project inside Jira demands for each old-status in the old workflow, a selection of a new-status in the final workflow.…