Riley Venable Community Champion

You can use the Trello Importer for Jira to import your Trello cards into Jira as issues. This will allow you to retain the attachments and checklists as subtasks. You can map Trello checklists to Jira subtasks during the import process. Once imported, you can organize the issues into epics and start creating tasks and…

Unfortunately, it is not possible to extend the hours for maintenance notification for completed status. Once a maintenance has been marked as completed, it cannot be reopened or modified. However, you can extend or shorten the expiration date of a currently active maintenance by clicking on the clock icon to the right of…

Hello! To print automation variables in Trello using Butler, you can create a new card in the Butler list named "print variables" and add a rule such as "when a label is added to a card, print variables". You can then see the variables in the Rule Logs after running the command. Regarding writing automation text, you can…

Unfortunately, Bitbucket Cloud currently does not have an option to only show changes since the last review in the pull request interface. However, you can use the file tree in the right sidebar or the navigation buttons in the header to navigate between files of the pull request. Additionally, you can load files…

Yes, it is possible to assign issues based on the sum of time estimated for a user by using a custom automation rule in Jira. You can create a rule that calculates the sum of estimated time for each user and then assign the issue to the user with the lowest sum of estimated time. However, you would need to use Automation…

Hola! Gracias por compartir tu pregunta con la comunidad. Entiendo que estás teniendo problemas para asignar informantes en un proyecto de Jira Service Management. Es importante asegurarse de que los permisos estén configurados correctamente, como ya has revisado. Mi recomendación sería revisar también el esquema de…

Hello! Yes, it is possible to assign a Trello to-do list to someone in a Slack channel who does not have a Trello account. To do this, you can use the Trello app for Slack to create a new card and assign it to the person. They will be notified in Slack and can check off the task as "completed" directly in the Slack…

Hello! Based on the information provided, it appears that Confluence's native page-level permissions may not be the most efficient solution for your workflow. Have you considered using Comala Document Management's workflows to manage permissions and automate access control? Comala offers a time-based or duration-based…

Hi there! It sounds like you're having trouble adding new issues to your software project board's existing epics. One thing to check is if the Kanban backlog is enabled for the board you're having trouble with. You can follow the steps outlined in Enabling the Kanban backlog…

As of now, Quick Filters for labels are only available for team-managed projects and not yet available for company-managed projects. Atlassian support has confirmed that this feature is currently unavailable for company-managed projects. However, you can vote for this feature to be added to company-managed projects in the…

Hi there! To reference the End Date field in your Jira issue, you can use the "{{issue.End Date}}" placeholder in your automation rule. To calculate the date that is 6 months before the End Date, you can use the JQL date functions in the Jira Cloud API. For example, you can use the JQL query "updated <= -6M" to find issues…

It is recommended to double-check the provided email address and spam or junk mail folders. If the issue persists, Claudio may need to contact Atlassian support for further assistance.

Buenos días. Para que los correos que se remiten desde JSM lleguen con un único remitente y no con el nombre del agente que lo dispara, debes seguir los siguientes pasos: 1. Ir a la configuración del proyecto de servicio. 2. Luego dirigirse a Notificaciones de Cliente. 3. En el apartado "Nombre del Remitente", seleccionar…

It seems that the files are linked and changes made to one file may affect the other. To break the link between the files, you can try copying the data from the first file and pasting it as values in a new worksheet or file. This will remove any formulas or links that may be causing the issue. Then, you can apply a…

Assets Discovery can discover devices on your local network regardless of whether they are joined to a domain or workgroup. However, the level of details collected may vary depending on whether you provide credentials equivalent to local admins or not. If you provide the credentials, you can get more information about the…

One possible solution could be to create a Jira Advanced Roadmaps plan. Jira Advanced Roadmaps is a tool for creating and managing plans across multiple teams and projects. It allows you to track progress, manage dependencies, and visualize timelines and resources. By creating a Jira Advanced Roadmap plan, you can have an…

Bitbucket Markdown does not have a command for setting the width of the text body. However, you can add CSS styles to your README to control the layout and appearance of the text. You can do this by adding a `<style>` tag to the top of your README.md file and defining the styles you want to use. Keep in mind that these…

The most efficient way to change the domain verification in Atlassian is to add the new HTTPs verification method and remove the DNS verification method. This can be done by adding the necessary HTTPs records to your domain provider and updating the Atlassian email domain settings to reflect the change. Once the HTTPs…

Yes, there is a way to list all installed apps in Confluence Cloud. You can access the Universal Plugin Manager (UPM) from the Confluence sidebar by going to Settings > Manage apps. From there, you can see all installed apps including marketplace and system apps, as well as their current status, version, and other details.…

Yes, customers who navigate through the customer portal using the customer portal search bar can also use the Confluence search bar. When Jira Service Management customers search in the customer portal, pages in the linked knowledge base space will be suggested, allowing customers to help themselves. By default, the search…

Based on the provided context, it seems that the behavior you are experiencing is not expected. The "jira.permission.link.denied" property setting should prevent any changes being made to Links when a related issue is in the configured status, including removing the ability to delete links. It is possible that this is a…

Hi Paolo, Changes made in Trello won't instantly update to third-party applications such as Google Calendar. Google Calendar and other third-party applications update their external feeds approximately once per day, but that is dependent on how frequently the third-party application pings the Trello servers. So, it may…

If the card is moved back into the list, the time does not start over. The time is not cumulative either. The Card Aging Power-Up simply calculates the amount of time that has elapsed since the card was last moved, edited, or commented on.

To give a user read-only access to SLA reports without giving them write access to the project's issues, you need to grant them the "Browse Projects" permission. This can be done by going to Project settings > Permissions > Edit permissions and selecting "Edit" for the "Browse Projects" permission. Under "Granted to,"…

Sin embargo, parece que hay un problema con la configuración de visualización de campo en las incidencias para el equipo de Service Desk. Puede ser necesario revisar la configuración de permisos y visualización de campo en Jira Service Management para asegurarse de que los usuarios del equipo de Service Desk puedan ver el…

It is possible to limit the assignee based on the assignment group in Jira Service Management Cloud. However, it is not mentioned in the provided context how to link the groups created for the assigned group field with the groups in the administration console. The assigned group context currently lists some groups manually…

To allow this new repository to have write access to other repositories within the workspace, you can use a Bitbucket Cloud Workspace Access Token with the following permissions: Repository Read (repository) and Repository Write (repository:write). You can create a Workspace Access Token with these permissions and include…

Yes, it is possible to import object schemas from Jira Insight on Server to JSM Asset on Cloud. You can import data using CSV, JSON, and Assets Discovery, and there are import options available for Cloud users. Check out the Import Objects into Insight in Jira Service Management guide for more information.

Yes, creating a Permission Scheme that follows the conditions you mentioned is possible. As explained in the provided context, you can create a role and customize its permissions. Then, you can add the specific users to the People section of the project with the appropriate role. This will limit their access to only the…

No, there isn't a way to connect a custom email using SMTP protocol. Jira Service Management only supports POP, POP3S, IMAP, and IMAPS protocols. If none of these are possible due to your corporate firewall settings, you may need to consider using a different email account or adjusting your firewall settings to allow for…