Olga Springer

Hello! If your site is on the continuous release track, the rollout is targeted for full production in December once it completes its preview cycle. Best, Olga Springer, Senior Product Manager Jira Product Discovery

in Linking permissions are coming to all Jira Product Discovery Contributors Comment by Olga Springer October 12

Hello! This is exactly how we’re using Jira Product Discovery ourselves. We have teams contributing to specific areas across multiple spaces, with 10 global fields used consistently across all of them. As you mentioned, global fields first need to be created by your site admins. Then, if you have space admin access in JPD,…

in Exploring whether JPD Premium can consolidate multiple spaces and exactly how does it do it Comment by Olga Springer September 3

Hello Fabusuyi and Elyse, Just today, we released a UX improvement to the publishing experience. Here’s what the dialog now looks like for Limited Space: If you click “Publish,” all space members and everyone on your site will be able to access the published view. If you’d like to share more feedback about publishing, you…

in Publish view to "Everyone at [Company]" unavailable when space access is Limited — workaround? Comment by Olga Springer August 19

Hello, That is true, this is the current limitation. Workaround: For querying Jira Product Discovery ideas that have been archived, you can use the "Idea archived" column from the "Issue custom fields" table, instead of the "Is archived" column from the Jira "Issue" table. Best, Olga Springer Senior Product Manager, Jira…

in Do archived ideas show up as archived in the data lake? Comment by Olga Springer July 24

Hello. Yes, you can sign up for the early access program of the Feedback app. Alternatively, as a temporary solution, you can use Jira Service Management to build a workflow for customers to submit ideas and automate it with Jira Product Discovery. More intake solutions for Product Collection - coming soon! Please watch…

in Capturing customer ideas Comment by Olga Springer July 2

Hey , Notifications that were previously blocked for contributors without a paid Jira license are now working. In your case, you may have additional automation triggering some of those emails - it might be worth checking. If the problem persists and you can't find the cause, please contact Atlassian Support. Best, Olga…

in 📣 Incoming changes: Notifications for Contributors Comment by Olga Springer May 25

Hey @Kirie Martin, please click the "Feedback" button in the JPD and let us know you're interested in EAP for publishing in roadmaps. Please explain your use case and share your site URL (xyz.atlassian.net). As soon as we're ready to give you access, I will let you know.

in Publish Roadmaps Comment by Olga Springer May 15

Hey @Vaklin Mitkov Ivanov what activities do you mean? Basically, if you are on a paid plan, you can create a custom role and decide which actions each role can perform.

in 📣 Feature improvement - introducing more granular admin permissions in Jira Product Discovery Comment by Olga Springer May 15

Hello, I confirm: you will need Atlassian Guard to do this. But, please be aware that Creators who only have a license for Jira Product Discovery aren't billable under Atlassian Guard for the moment. Contributors and stakeholders (as long as they don't hold another Atlassian product license) aren't billable either, even…

in Contributor to Jira Product Discovery with SSO Comment by Olga Springer May 15

Hello! Thanks for sharing your feedback, Jena. I will discuss it with the broader product team. Best, Olga Springer Senior Product Manager, Jira Product Discovery

in Feature Request: Custom Sections in the Idea Details Panel for Fields Comment by Olga Springer April 30

Hello! No, voting in Jira Product Discovery does not automatically make you a watcher of the idea. Best, Olga Springer, Senior Product Manager Jira Product Discovery

in Voting Comment by Olga Springer April 28

Hello everyone! Our team is actively working on this functionality. We plan to deliver the first beta in the next few months. Please watch the community, we will share more details soon. Best, Olga Springer Senior Product Manager, Jira Product Discovery

in Publish Roadmaps Comment by Olga Springer April 15

Hello, We’re currently working on Global Views functionality and aim to deliver an initial beta by the end of this quarter. This will allow you to manage views centrally - configure a view once, use it across multiple spaces, and update it in one place, with changes reflected everywhere. Please keep an eye on the JPD…

in Template for a Project in Jira Product Discovery Comment by Olga Springer April 9

Hi Scot, Space permissions don’t affect the visibility of Timeline Fields or the group-by option. Could you please confirm that these users have been granted edit permissions under Roadmap Restrictions? Best, Olga Springer Senior Product Manager, Jira Product Discovery

in For Timeline Views, what access is needed for a user to see the Timeline Fields selector at the top? Comment by Olga Springer April 9

Hey This is how it works as of today: If the same external user has both JSM portal-only access and JPD contributor access, they remain non-billable under Atlassian Guard when SSO is enforced. Best, Olga Springer Senior Product Manager, Jira Product Discovery

in Can an external JPD contributor + JSM portal-only customer remain non-billable under Guard Comment by Olga Springer March 27

Hey. Thank you for sharing this. At the moment, we’re not working on this type of functionality. While I understand how it could be implemented from a technical perspective, it’s not entirely clear from the example provided how meaningful it would be in practice. Could you share more context? For instance, do you have any…

in Add possibility to show a "Selected Field" for the "Grouped by" Type in the Board view Comment by Olga Springer March 26

Hey, we've just added the Automation icon to support running manually triggered automations directly from the idea view – just like in Jira: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/Now-Live-Trigger-Manual-Automations-Directly-from-Your-JPD-Ideas/ba-p/3207670#M3854 Best Regards, Olga Springer…

in Access to manually-triggered automation actions? Comment by Olga Springer March 17

Hey, we've just added the Automation icon to support running manually triggered automations directly from the idea view – just like in Jira: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/Now-Live-Trigger-Manual-Automations-Directly-from-Your-JPD-Ideas/ba-p/3207670#M3854 Best Regards, Olga Springer…

in Access to manually-triggered automation actions? Comment by Olga Springer March 17

Hey, we've just added the Automation icon to support running manually triggered automations directly from the idea view – just like in Jira Cloud: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/Now-Live-Trigger-Manual-Automations-Directly-from-Your-JPD-Ideas/ba-p/3207670#M3854 Best Regards, Olga…

in Access to manually-triggered automation actions? Comment by Olga Springer March 17

Hey, we've just launched the Automation icon to support running manually triggered automations directly from the idea view – just like in Jira Cloud: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/Now-Live-Trigger-Manual-Automations-Directly-from-Your-JPD-Ideas/ba-p/3207670#M3854 Best Regards, Olga…

in Access to manually-triggered automation actions? Comment by Olga Springer March 17

@Rianna Engel, Additional filters that contributors apply won’t impact other users’ views.

in 📣 Enhanced view restrictions with Locked Filters for Contributors Comment by Olga Springer March 12

Hi, Sorry to hear you’re running into this issue. I’ve tested the behavior with both the Creator and Contributor roles and wasn’t able to reproduce it on my end — it’s working as expected for me. This suggests it may be environment- or configuration-specific. I recommend reaching out to Atlassian Support so the team can…

in Internal Votes not saving after page refresh Comment by Olga Springer February 25

Hello everyone! Good news. Customers can now migrate Jira Product Discovery spaces from one Atlassian cloud site to another using the data transfer feature: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/Cloud-to-cloud-data-transfer-for-Jira-Product-Discovery-spaces/ba-p/3196502#M3827 Best, Olga

in Cloud to cloud migration - merging two JPD instances data Comment by Olga Springer February 24

Hello everyone! Good news. Customers can now migrate Jira Product Discovery spaces from one Atlassian cloud site to another using the data transfer feature: https://community.atlassian.com/forums/Jira-Product-Discovery-articles/Cloud-to-cloud-data-transfer-for-Jira-Product-Discovery-spaces/ba-p/3196502#M3827 Best, Olga

in Is there a way to migrate Jira Product Discovery projects between cloud sites? Comment by Olga Springer February 24

Hey! You're right. Many teams running Jira Product Discovery (JPD) avoid scaling large multi-select fields (e.g., Customers) due to maintenance limits (e.g., ~1,000 options) and usability overhead as lists grow. Teams often attach Insights (customer interview notes, support tickets, usage data) directly to ideas, providing…

in Tagging customers in JPD Comment by Olga Springer February 24

Thank you for sharing your proposed approach. I’ll make sure to pass this along to the Jira Product Discovery product team. That said, I do want to provide some additional context. While your visual is intentionally simplified, in practice, most projects span multiple months. Because of that, achieving the type of solution…

in Timeline Planning (Resource and Effort vs. Future Month) Comment by Olga Springer February 17

Hi, Thank you for the honest feedback. We really appreciate it. You’re absolutely right: we recently changed the behavior in the full view. After reviewing your feedback and discussing it with the team, we’ve decided to revert this change and take another look at the overall experience to ensure it works better for you.…

in JPD Issue View – Comments and Description Visibility Comment by Olga Springer February 17

Hello @Tim Sanford This may not be the exact behaviour you were referring to, but there’s an upcoming change that I think will be particularly relevant to your case: 📣 Coming Soon: Enhanced view restrictions with Locked Filters for Contributors With this update, base filters on views will be locked for contributors, which…

in View Restrictions Comment by Olga Springer February 10

Hello @Bill Hoo Thanks so much for sharing your feedback with us. The change you’re asking about is on the way: 📣 Coming Soon: Enhanced view restrictions with Locked Filters for Contributors With this update, base filters on views will be locked for contributors, which means: * Contributors will clearly see which filters…

in Viewers should not be allowed to change the original view filter once the view is restricted. Comment by Olga Springer February 10

Hello @Jarmo Valli This change should already be available on your site. Please verify it in your instance and let me know if it solves your needs! What changed: Base filters on views are now locked for contributors, which means: * Contributors will clearly see which filters are locked and won’t be able to change or remove…

in Why do users with the Contributor role have access to everything in JPD? Comment by Olga Springer February 10

Olga Springer Atlassian Team

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