Katarzyna Szumilas_Deviniti_ Atlassian Partner

Hi @Tony Dyson Nice to hear that! In case of any questions, our support team is of assistance. Best regards, Kasia

Hi @Tony Dyson According to my knowledge user contact details are not automatically synchronized from Azure AD to Jira. But if you are open to using 3rd party app Azure AD Attributes for Jira by Deviniti can help you with that. The app displays user properties like "department", "office location", "manager" and ~ 50 more,…

Hi @Mohammed Patel As colleagues from Backbone and Exalate already mentioned, there are a few synchronization apps that help you achieve that. I can recommend a free plugin developed by my team, called Issue Sync Pro. It bridges the gap between different instances of Jira, allowing you to seamlessly view, manage, and…

Hi @Chris Raines If the workaround described by Estaban sounds like a solution for you, I encourage you to try the Issue Sync Pro app developed by my team. It lets you automatically create issues in business projects once an issue that meets certain conditions (defined by the project, issue type, or JQL condition) is…

Hi @stephen.abiero If you consider using a third-party (but still free of charge) app Issue Sync Pro can effectively address your use case by providing bidirectional synchronization of comments and issue statuses between two separate Jira projects within the same or on multiple Jira instances. Here's how the app developed…

Hi @Viktoria Soldatova Automation might be the best solution in this case but another way to synchronize comments between two projects or even two instances might be using a 3rd party app. The one developed by my team Issue Sync Pro is free and lets you create comments automatically and keep them updated also when their…

Hi @zacharoula_brinia Issue Sync Pro is the latest solution among synchronization apps, which also might serve the use case you have described and connect two separate projects (even on separate Jira instances). The app is free, quick to set up, and easy to maintain. My team (I work for the app vendor), is currently coding…

Hi @Jana Bolden With 3rd party synchronization apps you can automatically create a copy of an issue from the Service Management project once it changes its status, gets a particular field value, or is assigned to a given user (in fact any condition that can be written in JQL will work). Such issues will remain synced and…

Love the meme @Oliwia Poświat [Deviniti] , congrats to @Nina Zaradniak_Deviniti_ for her creativity 👏🎉

Hi @Dhia Oh, my apologies. Unfortunately, I'm not able to help you with that case but good luck with finding the solution to this problem! :) 

Hi @vandana_sharma If you are indeed interested in 3rd party synchronization tools I can recommend the one recently developed by my team - Issue Sync Lite. The app synchronizes issues between two cloud instances (or projects) and automatically creates, copies, and updates their data like fields, comments, attachments, or…

Hi @Dhia If you are open to using 3rd party app, the described use case suits our new product Issue Sync Lite perfectly: * the app securely connects two Jira Cloud instances or restricted projects within one instance * it automatically creates, copy data, and updates tickets in another project * you can set custom JQL…

Hi Mikołaj, If you are open to 3rd party apps you can try out my company's new tool - Issue Sync Lite. It's free, easy to configure, and lets you automatically copy issues between projects (and instances) along with their data like custom field values, comments, attachments, or statuses. Our team will be happy to show you…

On behalf of the Deviniti team - thank you John! It's great to hear that our clients are satisfied with the solution we provide :) 

Yes, it's compatible also with Service Management projects :)

Yes - the app offers its dedicated Copy data from Azure post function. You can learn more about it in our documentation here.

Hi! Sure! App developed by my team - Azure AD Attributes for Jira does exactly that. In a few easy steps, it lets you map Jira and AD users and display their attributes (like name, phone, office, manager) in a dedicated panel on Issue and Request Views or in custom fields of various types (which can be later on used for…

Hi, Next to the already mentioned synchronization tools I can also recommend a free app developed by my team- Issue Sync Lite. Next to the standard features of copying custom field values, comments, attachments, or statuses, it offers quick, intuitive configuration and ease of maintenance as well as the privacy protection…

Hi @Kalin U If you look for an app to synchronize users' details from an active directory and display them on issue and request views (on a dedicated panel or in custom fields you can easily use in JQL or automation) Deviniti offers two apps that allow that: Active Directory Attributes Sync that connects Active Directory…

Hi @Dave Mathijs In my opinion, the main advantage of using Active Directory Attributes Sync over Jira native Assets is the simplicity of use and maintenance. With this 3rd party app, you can automate the approval process, update selected users' details, or reset users' passwords with a dedicated post function in just…

Hi @Suporte Vitara Yes, it's possible! As other comments already mentioned there are 3rd party apps that help you achieve that. One of the synchronization solutions is the plugin developed by the team I'm working for - Issue Sync Lite. It's free, fast to set up, and easy to maintain. It allows you to create tickets in one…

Hi @Dustin Alcock So far I'm aware this use case can be only achieved by using 3rd party addons. One of them is Azure AD Attributes for Jira developed by my team. How this app can answer your requirements? With Azure AD Attributes you can easly copy attributes of reporter/ assignee or user from user picker field to custom…

Hi @dev-env2-admin-5 According to my knowledge, displaying user attributes from AD is only possible when using 3 party add-ons. If you store your user data in Azure Active Directory - Azure AD Attributes the plugin developed by my team, can help. In just a few easy steps it lets you copy users' data from Azure AD and…

Hi @Ryan Bullock If you store your user data in Azure Active Directory you might be interested in a solution developed by my team -> Azure AD Attributes for Jira. The app matches your Jira users with their accounts in Azure AD and lets you display their properties in dedicated panels on issue and request views, as well as…

Hi @Kamala Geetha Francis Fernando If your goal is to synchronize two separate cloud instances, 3rd party sync apps might be a solution you are looking for: https://marketplace.atlassian.com/vendors/39038/deviniti Those plugins can automatically create a mirrored issue in the second instance and copy over its data as field…

Thanks for your prompt response Zaldy. It's not possible to manage the panel visibility right now, but it sounds like a good idea to implement in the future! I appreciate you sharing it! We will add it to the backlog and start gathering the interest of our clients in it. You can follow our progress by raising a new feature…

Hi @Zaldy Parian Would you like to hide it for specific user groups or roles or for projects where synchronization is not used? Cheers, Kasia

Winter swimming (called "morsowanie" - doing what a sea lion does) is actually a thing here in Poland! I tried it first time 3 years ago and keep practicing it since then during the winter season. Well... it does not involve too much swimming, to be honest, but it's rather standing in dead cold (around +3C or less) water…

Hi @tomgross.com Actually, it might not answer all the needs of a typical migration use case, but it's possible to synchronize issues from one instance to another using sync 3rd party add-ons from Atlassian Marketplace: https://marketplace.atlassian.com/search?query=issue%20sync I'm part of the team responsible for Issue…

Hi @Tammy Fister According to my knowledge, it's not possible to add extra information to the user profile view in Jira Cloud but you still can display the additional data (as manager, phone number, or address) on a dedicated panel on issue and request views, or even copy that information to a custom field of different…