Manoj Kumar Gangwar Community Champion

Hi @Ramesh Krishnan Welcome to the community! Please refer- https://confluence.atlassian.com/jirakb/bulk-archive-issues-in-jira-cloud-1484590183.html

Hi @Aleks Test Welcome to the community! Agreed with @Kate Pawlak _Appsvio_ You can make the text shorter like HR Management Department.

Hi @Thareja, Tanmay Welcome to the community! Your username is the email address associated with your account. If you don't have access to your instance, you will need to ask someone else to take a look. Go to https://admin.atlassian.com > select your site > Users > the email address is listed below your name.

Hi @Anusha Wilson, You must make configuration changes for the Asset referenced custom field. Go to the custom fields> search for the particular asset field, go to contexts, and remove the Filter issue scope(AQL) value.

Hi @Berat Altunhan You are correct. You must create two separate automation rules to send the reminder email and a third automation to reject the approval. https://community.atlassian.com/t5/Jira-Service-Management/Reminder-for-pending-approval/qaq-p/2092880

Hi peter.dangela@vista.com Welcome to the community! You can export all the issues and with with required data and import it back using the csv import. 

Hi @Ashok Shembde, Please check if the Jira and JSM licenses are enabled. Go to user management and confirm.

Hi @nitin Welcome to the community! Confluence Cloud doesn’t support full dynamic content filtering natively, using marketplace apps or simple macros like expand sections should give you most of the functionality you need. "Confluence Forms" or "Advanced Tables for Confluence" would likely be the quickest and easiest…

Hi @Fadi Shahwan, You can use the smart value {{#increment}}{{issue.customfield_xxxx}}{{/}} 

Hi @Vikrant Yadav , You are right if the sprint name is not unique and already same name used by other projects then permission is also required in the other projects. You can create an unique sprint then move the issues from current sprint to new one. 

Hi @CENGİZ YALÇIN Welcome to the community! Please check the project permission and the JSM Agent license should be enabled for the user.

Hi @Mahalakshmi Sivasamy, Previously, we used "Extension for Jira Service Management," but now we have started using native forms.

Hi @Friso Faber, As per my understanding, it is not feasible as the file list is a shortcut folder and there is no option to move the pages from one to another.

Hi @RGS SaaS Jira Welcome to the community! You are right. Currently, the 'Default response' field only allows a single line.

Hi @Muhammad Affan Sarwar welcome to the community! Only existing site admin or org admin can grant the admin access to a new user. If non of existing admins available then you need to reach out atlassian vendor by submitting a ticket. https://support.atlassian.com/

Hi @Vinny Tiano Welcome to the community! Please refer to the below thread. https://community.atlassian.com/t5/Jira-questions/How-can-I-switch-Jira-to-Old-Navigation-bar/qaq-p/2904836

@CB Welcome to the community! Please share the automation rule that you have created.

Hi @Taryn Lachter, It could be due to some automation or post functions that are triggering after issue creation. Please check the issue history if it is showing changes in the field values. Also, check if components are used in that ticket and the default component assignee set.

Thanks, Please accept the answer so it helps others.

Please share the resolution steps so it will help others to resolve similar issues.

It is not showing any request types so first you have to create the request types then you will see the drop-down list. Go to the project settings>Request Management>Request Types> Create a new request type by selecting the same issue type.

Hi @June Zhong Welcome to the community! Please follow the below article. https://community.atlassian.com/t5/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188

Create them in the confluence and link the space to your JSM project.

Got it. I requested assistance from the Atlassian Support team. They will get back to you on this.

Hi @Frédéric Batteux Welcome to the community! I suggest you that update the Request Type on the issue by choosing the existing request types or create a new request type and link it with the issues. You can perform the bulk update to update the Request Type after updating you can view the issues on the customer portal.

Hi @Igor Dmitriev Welcome to the community! You can raise a request with the Atlassian Vendor using the below link. http://support.atlassian.com/

Hi @Michael Welcome to the community! There are ways to import Knowledge Base (KB) articles into Jira Service Management (Jira SM) or Confluence. However, the process isn't as straightforward as directly importing a CSV or Excel file. However, since you have only around 40 articles, manually creating them is feasible and…

Hi @Babita Bisen Welcome to the community! There are many add-ons available in the marketplace. I would suggest you to use any one of the below: 1- X-ray Test Management 2- Tricentis Test Management 3- TestRail

Hi @Vidya VASUDEVAN, I suggest you check the project permission and grant permission to yourself. 

Hi @Ayush Pathak Yes, the Project admin can edit it if the workflow is not shared with multiple projects. Please follow https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/#Edit-Workflows