Comments
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Hey @Sean Marks - welcome to the Community! It's likely you have too many cards open on your board which is causing the issue here. I recommend having a read through this help doc that details this: https://support.atlassian.com/trello/docs/troubleshooting-a-slow-board/ Your button may have stopped working if you hit your…
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Hey @Spiro - good question! Observers can copy boards that they've been added to as an Observer on.
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Hey @Trello - welcome to the Community. If the system is billing you for 23 users, this is because you have 23 billable users in the workspace you're trying to upgrade. If you have further questions, we will need you to raise a ticket as we do not support billing issues in the Community. Please raise a billing ticket at…
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Hey @Admin - we don't support billing issues over the Community. Please raise a billing ticket with Trello Support at https://trello.com/contact
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Hi @Natalia Castro - as I said previously, unfortunately there's no way to hide the activity logs.
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Definitely not accusing you of anything @Nic Brough -Adaptavist- - we just have the same train of thought!
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Hey @saudiogerb - I can't answer this as this is a sales / billing question, and we don't support these kinds of questions over the Community. If you're eligible for an Enterprise subscription (are forecasting 50 users or more) then you're welcome to make a sales request at https://trello.com/enterprise and discuss this…
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+1 @Nic Brough -Adaptavist- - @Monica Yatsyla while I understand you're saying you believe these users didn't actually move the cards, if you send through that information as to who the notifications did say moved the cards, that would help here. Again, these users could have set up automations themselves that moved the…
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Hey @野田誠介 - slight clarification: * You can't buy the free version of Trello, it's free, you already have it, and can continue using it indefinitely. If you wish to purchase a subscription, you can do so at https://trello.com/pricing * As I said previously, if you have one workspace with 10 boards open in this workspace,…
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Hey @Natalia Castro - welcome to the Community! There's no way to hide the activity logs on a board or card, except when you click 'Hide details' on a card to hide its activity and only show comments. Can I ask why you want to hide this info? From there, I can have some more context and see if this is a feature request we…
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Hey @月岡 - welcome to the Community! Can you share a screenshot of the error you're facing in Trello?
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Hi @BRANCH_SAR - welcome to the Community! Were you using the Outlook add-in? If so, I recommend having a read through this article: https://community.atlassian.com/t5/Trello-articles/The-Outlook-add-in-is-being-retired-here-s-what-you-need-to-know/ba-p/2125373
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Hey @Monica Yatsyla - welcome to the Community! Those notifications should have said who moved the cards - did you reach out to the user who the notification noted moved cards? Any chance that they have any automations or Power-Ups set up on your board that may have moved cards?
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Hey @野田誠介 - you can find the closed boards button by scrolling down on your home page at https://trello.com (while logged in) While free workspaces have a limit of 10 boards per workspace, you can create unlimited workspaces to get past this limit.
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Sorry for not answering everyone! @Monique vdB nailed it above re: where Trello data is stored.
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No worries @Jenta Prais - do you mind marking my answer as the accepted answer so others know the answer to your question?
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No worries @Patrícia! Do you mind accepting my answer as the correct answer in case other people who stumble across this question need to know the solution to your issue?
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Hey @saudiogerb - you are so forgiven because you don't need to apologise! Unlike our other subscriptions in Trello, Premium and Standard, you get Enterprise set up with our sales team and agree upon a number of licenses you want to purchase up front (you can then increase this in the future if you wish). Each user you…
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Hey @Maegan Curtis - welcome to the Community! Looks like something weird is going on here. I've raised a ticket with Trello Support for our team to investigate this. This ticket is TRELLO-135785
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Hey @Accouting Department - welcome to the Community Eleonore! Changes made to a Template board or card will not change boards / cards already created from that template.
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Hey @m-imoto - welcome to the Community! We don't have the functionality to export the list of members in a workspace or board in CSV format, but you can grab this info via the API: * Get the members of a board: https://developer.atlassian.com/cloud/trello/rest/api-group-boards/#api-boards-id-members-get * Get the members…
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Hey @rosario.detagle - welcome to the Community! Can you make sure that the automation that is running isn't an automation another team member of yours set up on the board? I'd recommend reaching out to your collaborators to make sure they don't have an automation running.
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Hey @Lucia Gradel - welcome to the Community! Could you possibly have two accounts for Trello, and be accidentally switching between the two, and have one that is a member of this board and the other one isn't?
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Hey @David Walker! You'll receive notifications for all of the triggers listed on https://support.atlassian.com/trello/docs/receiving-trello-notifications/ If you're not receiving notifications, this is a sign that: * You're not watching any cards / lists or boards * You're not assigned to any cards * You don't have due…
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Hey @S - welcome to the Community! If you've left a board and it's still visible to you, my guess is that it still sits in one of your workspaces. I'd ask the person you made admin of the board to either make the board private so you can't see it, or move it to another workspace.
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Hey @Naomi Mercer McKell - welcome to the Community! Thanks for the Loom detailing the issue! This looks like a bug, so I'm raising this as a ticket on your behalf for our team to look into. This ticket is TRELLO-135782, you should've received email confirmation about this being created. We'll hopefully get to…
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Hey @Jenta Prais - welcome to the Community. It sounds like you're trying to access the Advanced Checklists feature which is only available for Standard subscriptions and above. If you wish to assign users to checklist items, you'll need to upgrade to a subscription. All users can assign users to cards, but to assign users…
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Duplicate of https://community.atlassian.com/t5/Trello-questions/How-to-send-few-details-on-a-card-through-trello-butler-from-a/qaq-p/2170755
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Hey @Marc Crompton - welcome to the Community! Sounds like you're experiencing a bug - I've raised a ticket with Trello Support so that we can troubleshoot this with you. The ticket is TRELLO-135781, you should have received email confirmation of this. Once you've received email confirmation, can you please upload a screen…
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Hi @Jeremy Ferendinos - welcome to the Community. Take a look at my article about this issue, there should be some options for you detailed in the comments: https://community.atlassian.com/t5/Trello-articles/The-Outlook-add-in-is-being-retired-here-s-what-you-need-to-know/ba-p/2125373