Alex W_jr9vvs Atlassian Team

Hey @Sophie - welcome to the Community! If you've started a free trial, you will not be billed unless you have added a credit card to the subscription. If you have added a credit card, you can cancel your subscription by following this tutorial: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Hey @kathryn - welcome to the Community! Hmm, this seems like a bug, so I've raised a ticket for you with Trello Support. This ticket is TRELLO-135780. Once you get email confirmation of that ticket being raised, do you mind adding a screen recording to the ticket of this issue? 

Hey @野田誠介 - welcome to the Community! You can reopen a board by following this tutorial: https://support.atlassian.com/trello/docs/reopening-a-closed-board/

@tgsher9329 - thanks for letting me know! I've raised this as a bug for our team to look into immediately. In the meantime, I am raising a ticket on your behalf. This ticket is TRELLO-135779 - you'll receive an email confirming this ticket being created and will receive any responses to it via email. 

Hey @Patrícia - welcome to the Community! It sounds like you have a filter enabled on your board! You can see this at the top right of your board, there should be a button that says 'Filter'. Next to this text is an X - if you press this, it'll cancel the filter and you'll be able to see your cards again.

@tgsher9329 - if you click 'Trouble logging in' after selecting Account issues, you'll be allowed to raise a ticket. This is a log in issue, so we're limited in the support we can provide over the Community. 

Hey @Paul Eschenbach - welcome to the Community! Have you tried asking this user to sign up for Trello themselves first at https://trello.com/signup Then, add them to your workspace with their email or username as opposed to sending them an invite link? 

Hey @Amy Baker - welcome to the Community! Can you have a read through my article on this topic at the following link, there also should be some options for you there and you're welcome to comment and share your opinions on the…

Hey @Sylvia J - welcome to the Community! Can you have a read through my article on this topic at the following link, there also should be some options for you there and you're welcome to comment and share your opinions on the…

Duplicate of https://community.atlassian.com/t5/Trello-questions/Does-guest-count-in-Enterprise-pricing-plan-Or-only-members/qaq-p/2164250

Hey @saudiogerb - both single-board and multi-board guests are not billable on Enterprise. However, with Enterprise, you pay for an agreed number of licenses when you start the subscription with one of our sales team, so you only pay for that agreed number of licenses, while with Premium and Standard, the system calculates…

Hi @Mayur Jadhav - this is in the Trello community so I'm pretty sure @saudiogerb is talking about Trello Enterprise. 

Hey @AravindhanSundaram - I recommend raising this at https://community.developer.atlassian.com/c/trello/42 - they'll be better suited to assist you with this. 

Duplicate of https://community.atlassian.com/t5/Trello-questions/Getting-Invalid-Signature-error-for-OAuthGetRequestToken-How-to/qaq-p/2162933

Hey @studiobiwak - welcome to the Community! I recommend having a read through my explanation of how subscriptions work in Trello here: https://community.atlassian.com/t5/Trello-questions/Upgrade-questions/qaq-p/2128554 Long story short: * If you add someone to one board in your upgraded Premium workspace, you won't have…

Hi @Loubna Elbaz - welcome to the Community! I can see we're successfully sending you emails on our end, can you check your spam folder to see if emails are going there? Please note that as a Premium subscriber (on a free trial currently) you are entitled to priority support, so you're welcome to raise a ticket at…

Hey @Peggy Julicher - welcome to the Community! Zapier was the only option I found when it came to connecting kvCore with Trello. I've never heard of kvCore before but Zapier is used by many members of the Trello Community. Maybe you could reach out to Zapier and see if they're aware of anyone who has previously connected…

Hey @tomyalfida - welcome to the Community! As we don't support log in issues over the Community, I've raised a ticket with Trello Support on your behalf. This ticket has the key TRELLO-135154. Please check your email for updates - when we first reply to you, you'll be sent an email with our reply. 

Hey @Scott Batts - welcome to the Community! If you forward these emails to Trello, you can create cards with them. You can learn how to create cards via email here: https://support.atlassian.com/trello/docs/creating-cards-by-email/

Hey @Muhammad Aqiff bin Jamaludin - welcome to the Community! I'm not sure what you mean by this. Can you elaborate on what you're trying to do? Can you also have a read through this help doc to see if it helps you? https://support.atlassian.com/trello/docs/the-trello-app-for-microsoft-teams/

Hey @Viktoria Andrejeff - here to help! Yes, now that you've started a Premium free trial, the system will enforce the 10 board limit at the end of the trial, but I've overridden this on my end. Your workspace will have a 22 board limit going forward after the free trial to reflect your workspace's grandfathered status. If…

Hey @Anne Kinzel - welcome to the Community! We have a dedicated group for non-profits in the Community, you may find an answer to your question there: https://community.atlassian.com/t5/Nonprofit/gh-p/nonprofit

Hey @Pastor Marsha - welcome to the Community! Have a read through this article, it has a few solutions for you: https://community.atlassian.com/t5/Trello-articles/The-Outlook-add-in-is-being-retired-here-s-what-you-need-to-know/ba-p/2125373

Hey @Karen Maddock - no worries. Thanks for clarifying here. Looking at your account, you're only a member of one board, which sits in a free workspace. Free workspaces don't have access to the Advanced Checklists feature, which gives you the ability to assign people to checklist items. If you need this board to have the…

Hey @Pat Skerrett - if you archive a card from the card front (aka the board view) then yes, you'll need to navigate to Archived Items to then delete it as it's disappeared from the board view. If you archive a card from the card back (aka, opening up the card then archiving it) then the option to delete it should…

@larnass S - please read through Atlassian stands with Ukraine. We are winding down our Russian and Belarusian business completely from October 31, 2022.

Hey @Kevin Fotheringham - I recommend having a read through this help doc: https://support.atlassian.com/trello/docs/using-the-jira-power-up/ There is no way to connect the Jira Power-Up to a Jira Server instance behind SSO. This is not functionality we would prioritise changing because, as you're probably already aware,…

Hey @tamagnini1956_p_ - welcome to the Community! I'm not quite sure what you mean by this, can you elaborate on what question you have about Trello? 

Hey @BIZARQGroupリバースコミュニケーション - welcome to the Community! Can you clarify what you mean by 'corporate account'? I'm not 100% sure what you're trying to do. 

Hey @Sandra Ohler - welcome to the Community! I'm not 100% sure what issue you're facing here, can you elaborate on what's happening?