Comments
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Hey @ACE! We have many automation experts in our Trello Support team, so I've raised a ticket for you to chat this through with them. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213755/ and you'll be emailed updates.
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Hey @Kathryn Bergeron - welcome to the Community! Unfortunately our automation feature does not work with the Jira lists feature at this time, sorry for the inconvenience!
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Hi @Jeferson de Almeida _ AG22 - welcome to the Community! We do not support billing and sales questions over the Community. I can't see any active tickets you've raised, so I've raised a ticket with our Trello Support team on your behalf. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213754/…
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Hey @Eric Kang - welcome to the Community! It looks like you were affected by this bug - TRELLO-1081. Sorry about that! Can you try these steps to refresh your device and make sure you no longer are affected by this? * Copy chrome://settings/content/all?searchSubpage=trello and paste it into the Chrome address bar to open…
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Hey @Stewart - welcome to the Community! Can you share with us the issue you're facing when you try to log in at https://trello.com/login ?
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Hi @Liliane - welcome to the Community! I've raised a ticket for you to discuss this with our Trello Support team. You can find this ticket at https://support.atlassian.com/requests/TRELLO-213666/ and you'll be emailed updates.
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Hey @Femke Lucassen - I'm not sure what you mean by this one, can you elaborate on the issue you're facing in Trello?
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Hey @Andréa Garcia Figueiredo - welcome to the Community! I can see you've raised a ticket with our billing and sales team to talk this through, they'll reach out to you shortly.
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Hey @Pamela Laurie - like Andreas, I've raised a ticket for you to discuss this with our Trello Support team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213663/ and you'll be emailed updates!
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Hey @Andreas Noack - welcome to the Community! As you're a Premium customer, I've raised a ticket for you to discuss this with our Trello Support team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213662/ and will be emailed updates. We'll reach out to you shortly!
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Hey @André Belchior Dias - I've taken a look at our email logs, and it looks like your email server was slightly delayed in receiving our emails, but your latest emails have all sent. Are you now receiving emails quicker? Can you also make sure you've set your email notification frequency to…
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Hey @André Belchior Dias - welcome to the Community! I'll reply to you on the other question you've raised: https://community.atlassian.com/forums/Trello-questions/Inconsist%C3%AAncias-no-recebimento-de-notifica%C3%A7%C3%B5es-por-e-mail/qaq-p/2977744
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Hey @Isaac - welcome to the Community! Unfortunately our team is unable to reproduce this issue. I would recommend going through the steps in the following help doc to see if they fix your issue: https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/
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Hey @john_lu_ - welcome to the Community! I believe this is expected behaviour. I don't remember a time when the Activity log would update based on the card's name being changed.
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Hey @ohha - welcome to the Community! As we don't handle billing and sales issues in the Community, I've raised a ticket on your behalf with our Trello Support team. You can access this ticket at https://support.atlassian.com/requests/TRELLO-213658/ and you'll be emailed updates.
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Hey @Mikah Boudreaux - welcome to the Community! If you're having issues with the Typeform Power-Up, I would recommend heading to the Typeform support team who built the Power-Up at support@typeform.com
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Hey @Jenna Pearse-Pollack - welcome to the Community! I'm sorry to hear you're having log in issues. I've raised a ticket with our Trello Support team so you can share your work email and we can share with you your options to recover your account. You can access this ticket…
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Hey @Ron Snarski - welcome to the Community! I've raised a ticket with our Trello Support team on your behalf so we can discuss this with you privately. You can access this ticket at https://support.atlassian.com/requests/TRELLO-213652/ and you'll be emailed updates.
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Hey @Cláudia Fernandes - welcome to the Community! Just as an FYI, I've removed your domain from this post, as it's personal information and I don't want your info to be used by malicious actors. I've raised a ticket with our Trello Support team on your behalf so that we can discuss this with you privately. You can access…
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Hey @KCD - welcome to the Community! Hmm, I'm not quite sure what you mean by this. As you're a Standard customer, I've raised a ticket with our Trello Support team on your behalf to work through this issue. You can find this ticket at https://support.atlassian.com/requests/TRELLO-213650/ and you will be emailed updates.…
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Hey @Isabelle Bourdon - welcome to the Community! I can see you raised a ticket with our billing and sales team to discuss this. I've transferred this to our Trello Support team internally to take a look. They'll respond to you shortly with an update!
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Hey @kathimonicatti! Since you're a Premium customer, I've raised a ticket with our Trello Support team for you to chat with us privately about this and so we can share with you the link to find your billing history. You can find your ticket at https://support.atlassian.com/requests/TRELLO-213579/ and you'll also be…
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Hi @SETOR DE CADASTRO _ ORIGEM - welcome to the Community! You can transfer boards between Workspaces on the Standard subscription by following this tutorial: https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/ If you need any help with upgrading to Standard, let me know!
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Hi @Rede Poupe Farma - please respond on the ticket I've raised for you at https://support.atlassian.com/requests/TRELLO-213473/ We can assist you privately and discuss why you've been billed again on top of the annual payment you've made. My colleague, Lara, is waiting on your response on this ticket.
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Hey @Jan Alice Keeling - welcome to the Community! Trello was acquired by Atlassian in 2017, and as a result, ever since, then, all Trello accounts have become Atlassian accounts. There's no way to have a Trello account that isn't an Atlassian account I'm afraid to say! Are you having issues logging in? If so, I can create…
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Hey @Jorge Quintero Gallegos - welcome to the Community! As you're a Premium user, our Trello Support team would love to get you set up for success moving forward and make sure you understand Premium and how subscriptions work in Trello. I've raised a support ticket so you can speak directly with our support team. You can…
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Hey @Christian Villada, following on from what @Philipp Sendek _catworkx_ said, I've looked at the account you used to raise this question, and it's currently active, so I'm assuming your Trello account is under another email, is that correct? I've raised a ticket for you with our Trello Support team so we can privately…
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Hey @Kate Zealand - welcome to the Community! Unfortunately there's no way to immediately cancel your free trial on your end at this time. We're tracking interest in this on the following feature request: TRELLO-68 I have raised a ticket for you to chat about this with our team and for us to put through a cancellation…
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Hey @Taylor Gonzales - welcome to the Community! While I understand you were asking the Community this question, as you haven't received a response, and you're a Premium customer (on a free trial, but still counts!), I'd love for you to chat with our Trello Support team about this one. I've raised a ticket on your behalf -…
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Hey @Martin Fiumara - welcome to the Community! Unfortunately you cannot administrate automation on Android or iOS, only on our web or desktop apps. You also cannot enable most Power-Ups on the mobile apps. If you'd like to discuss this further with our team as well as a potential upgrade, please let me know!