Comments
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Hey @Jordan Cooperman! As you're a Standard customer, I thought it would be best for you to chat through this one with our Trello Support team, so I've raised a ticket on your behalf. You can access this ticket at https://support.atlassian.com/requests/TRELLO-213479/ and you'll also be emailed updates. We'll reach out with…
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Hey @Nele Kauffeld - welcome to the Community! I've raised a ticket on your behalf so our Trello Support team can share info about your admins privately so that you can get this sorted. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213477/ and you'll also be emailed updates.
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Hey @tvzs - welcome to the Community! Our Trello Support team would love to help you with this request. I've raised a ticket on your behalf with our team to discuss this. You can view this ticket at https://support.atlassian.com/requests/TRELLO-213476/ and you'll be emailed updates. We'll be in touch soon!
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Hey @Maureen Turner - welcome to the Community! As I can see you're a Standard customer, I'd love for you to work with our support team on this one so we can get this solved for you. I've created a ticket for you to chat with our support team on this one. You can access this ticket…
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Hi @SILVIA SERVULO DA CUNHA ALMEIDA MEDINA - welcome to the Community! I understand you're having some issues paying for only one person, as opposed to two. To make your life easier, I've created a ticket for you with our support team to discuss this. You can access this ticket while logged in…
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Hey @Eduardo de Oliveira Pralon - welcome to the Community! It looks like you're experiencing a feature gap we're already tracking over at TRELLO-995. I recommend heading to that feature request and voting for it, and watching it for updates!
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Hey @Gregory Schmidt - welcome to the Community! Alex from Trello Support here. Just wanted to confirm, is this problem solved for you now or did you still need help?
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Hi @Rede Poupe Farma - welcome to the Community! It looks like you have a Premium subscription but it is disabled due to non-payment as your card has expired. I've raised a ticket for you to chat about this with our support team. You can access this ticket at https://support.atlassian.com/requests/#!/TRELLO-213473/ and you…
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Hi @vahtangshapira - welcome to the Community! Just as an FYI, I've removed your email from your post. The Atlassian Community is a public forum and we ask that in the future you refrain from adding personal information, as this can be taken by malicious actors. I've raised a ticket on your behalf with our Trello Support…
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Hi @Toni Barnett - I'm the engineer assigned to your ticket with Trello Support. Can you check your email for my latest response?
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Hey @Joseph Ben Dov, adding onto what @Gaurav Kataria has said, we've created a bug report for you to track this one: https://jira.atlassian.com/browse/TRELLO-1024 We'll keep this updated with our progress on this bug.
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Hey @Cristian Urdiales - this is not possible unfortunately!
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Hi @Iara Carneiro - welcome to the Community. We do not support billing issues over the Community. Please raise a ticket for your refund request at https://www.atlassian.com/company/contact/purchasing-licensing
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Hi @[deleted] - welcome to the Community! I can see we're successfully sending you emails on our end. I recommend checking your inbox and spam folders for these. I also recommend having a read through our help doc on notifications to make sure you understand when notifications will be sent from…
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Hi @flavia aparecida lopes do couto - welcome to the Community! It sounds like the board / Workspace you're trying to add someone to is over the 10 collaborator limit for free Workspaces: https://support.atlassian.com/trello/docs/workspace-user-limit/ Can you check to see if this is the case, and remove some collaborators…
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Hi @Judy Thorpe - welcome to the Community. I'm not sure what your question / issue is - can you elaborate on the issue you're facing / what you need help with?
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Hi @Annie K - welcome to the Community! If you have a lot of cards on your board, this could be causing the issue. I recommend reading this help doc: https://support.atlassian.com/trello/docs/troubleshooting-a-slow-board/ Can you try archiving some cards to see if it resolves your issue? I would also make sure you have a…
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Hi @curdiales - we're not sure what you mean by this. Are you expecting to see the title of your card in the card cover? You'll need to change this setting within the Card Cover itself to allow this. However, doing this will hide labels on the card front.
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Hi @Freddie Ware - we're not sure what you mean by this question. If you could elaborate on the issue you're facing, our Atlassian Community can share advice with you.
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Hey @Loren Tolley - welcome to the Community. Unfortunately not, the only views available on mobile are: * The default Board View * Map View * Timeline View * Calendar View I've raised a feature request to add all Views to mobile, you can vote for this feature request at https://jira.atlassian.com/browse/TRELLO-559
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Hi @Rhonda Nelson - this is a different issue to what Cody has described. Can you please ask the admin of the board to remove you from it and add you again?
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Hey @Jen Bruce - welcome to the Community! I recommend running through some troubleshooting if you haven't already to see if it fixes this issue: * Web app troubleshooting: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/ * Desktop app…
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Hi @Louise Robinson - welcome to the Community! To confirm, are you referring to logging into the Trello integration in Microsoft Teams? Do you have a screen recording or screenshot showing what's going on?
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Hi @Anth Godz - welcome to the Community! I would recommend raising this in the Developer Community instead. You can join this Community at https://community.developer.atlassian.com/c/trello/42
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Hi @Luana Moraes - welcome to the Community! When you return to free... * You'll lose access to all Standard and Premium features listed on https://trello.com/pricing * If you have more than 10 boards open in your Workspace, all but 10 will be closed to adhere to the 10 board limit * If you have over 10 collaborators, your…
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Hi @Fernanda Gonzalez - unfortunately the Activity Log natively doesn't show when labels are added / removed from a card and who did this action, but I've raised a feature request for our team to look into adding this capability: https://jira.atlassian.com/browse/TRELLO-452 I recommend voting / watching that feature…
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Hi @Alison Seamans - not at this time. Trello requires an internet connection to upload data to our servers.
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Hi jfero@ekirkpatrick.com - we've already responded to this support request, please check your emails for this. We cannot call you directly.
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Duplicate of https://community.atlassian.com/t5/Trello-questions/Gmail-integration/qaq-p/2731498 Please direct answers to this question to the original question above.
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Hi @Philippe Gallant - I recommend raising this question in the Trello Developer Community: https://community.developer.atlassian.com/c/trello/42