Alex W_jr9vvs Atlassian Team

Hey @CANISFOOD2022 - we're not sure what you mean here. If you're looking to start a subscription, you can self serve this at https://trello.com/pricing by picking a subscription. 

@Oleg Kurts - I'm not sure what you mean by 'trello support service also do not want to work with error "Something went wrong, please try submitting your request again"' - I can see you have a ticket open with my colleague Victor who is assisting with this request. 

Hey @Jack Brickey - you're 100% correct. @Kristians - you can contact Trello Support at https://trello.com/contact if your query is eligible for support, you may be routed to the Community for assistance for certain issues. 

Hi @Marcelo Farias - I'm asking you to elaborate as your comment wasn't clear. Both Standard and Premium will bill you for multi-board guests and Enterprise requires a minimum cost of 25 billable users a year so is out of your price range so we're not sure what you mean. 

Hi @[deleted] I can see Vishaal is in the process of setting that up for you. You can set up calls by raising tickets and letting us know you want one. We've never offered it to you previously as you haven't asked for one, but as soon as an Enterprise admin asks for a call, we schedule it in. 

Awesome to hear @Tiffany Boal !

Hey @Vadon Zsolt - can you raise this as a log in issue at https://trello.com/contact We don't support log in issues over the Community :)

Hey @Lisa Halpern - we're in the middle of an incident with our iOS app! Sorry for the inconvenience this is causing you. We have been investigating this issue over the last week and over the weekend we have deployed an updated iOS build to the App Store (2022.9.2). Can you please update your iOS device to the latest…

Hey @Marcelo Farias - not sure what you mean by perfect plan? Can you elaborate on what you're looking for here? 

Hey @martha_collinson - can you raise this as a log in issue at https://trello.com/contact We don't support log in issue over the Community :)

Hey @"ИНТЕРХОЛД" ЕООД - welcome to the Community. I can see you've also raised a ticket about this issue that my colleague @Lara replied to. Have a read through her reply and let her know on the ticket if you have any questions! 

Hey @UnderratedMind - welcome to the Community! All Power-Ups are free to enable but you're right, some of our third-party Power-Ups charge for their use. If you need to see if a Power-Up is free or not, it should state this on its listing. 

Hi @[deleted] - we have our contact form available at https://trello.com/contact and if you're on Enterprise you're entitled to phone support, you just need to ask for it. I can see you have an open ticket with my colleague @Vishaal S. If you want to schedule a call with him, you need only ask :) I'd also be interested to…

Hey @Mateus - are you using the iOS app? If so, your issue may be solved by my answer on this thread: https://community.atlassian.com/t5/Trello-questions/Is-Trello-taking-a-long-time-to-open-on-iOS-app-for-anyone-else/qaq-p/2071909#M64536 If not, please raise a ticket for this at https://trello.com/contact - we do not…

@Bojan Peček - yep! You can see your assigned checklist items at https://trello.com/my/tasks and the cards assigned to you at https://trello.com/my/cards

Great to hear @Brittany Joiner! @Tiffany Boal - how did updating go for you? 

Hi @Bhagavan Goud - you've raised this in the Trello Community, is this a question about the Power-Ups for Jira and Confluence or should this be in the Jira and Confluence communities? 

Hi @Bojan Peček - unfortunately we do not send notifications on Advanced Checklists at this time, but this is one of our most popular feature requests so we're looking into adding this functionality! 

Hey @Neil Paulsen - can you raise this as a ticket with Trello Support over at https://trello.com/contact so we can see what your options are? We don't support log in issues over the Community. 

Hey @Dave Elliott! We have been investigating this issue over the last week and as of today we have deployed an updated iOS build to the App Store (2022.9.1). Can you please update your iOS device to the latest Trello app in the Apple App Store, and then attempt to recreate the issue you had and let us know if you're still…

Hey @Brittany Joiner - yep, we're in the middle of an incident with our iOS app! Sorry for the inconvenience this is causing you. We have been investigating this issue over the last week and as of today we have deployed an updated iOS build to the App Store (2022.9.1). Can you please update your iOS device to the latest…

Hey @Ankk Holistic Healing - please raise a ticket with the topic 'Billing' over at https://trello.com/contact Link to screenshot to show what I mean: https://share.getcloudapp.com/YEukkOO7

Hey @Beata Kaltenbek - it sounds like you're facing the same issue we're discussing on https://community.atlassian.com/t5/Trello-questions/Jira-Power-Up-Authentication-Loop/qaq-p/2069483 Can you check out the response @Jireh left on that question? 

Hey @Maximilianist - if you cancel your subscription you'll only lose the features you're paying for in that subscription when it ends. 

Hey @Brittany Joiner - no such feature but @Markus Hänsel is welcome to raise this as a feature request at https://trello.com/contact This seems like a kind of feature we'd add to our Premium or Enterprise subscriptions if we were to implement it, just as an FYI. 

Hey all! I'm Alex, I work at Atlassian within our support team for Trello. My hobbies outside of work include gym, gaming, going to gigs (metal specifically), and travelling! 

Hey @H - are you using iOS? If so, please read the response to Nadia below. @Nadia - thanks for confirming you're on iOS, we're currently experiencing performance issues on iOS devices. Our mobile development team are investigating and fixing it currently. Thanks for your patience while we work through this! 

Hey @Sarah Moss - welcome to the Community! All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are…

Hey @Clark Everson - sorry, that's slightly incorrect. Observers will be charged if you add an Observer to two or more boards in the workspace. They're still a multi-board guest and therefore billable. 

Hey @rom8nn_ - welcome to the Community! Sorting doesn't show up in activity :)