Comments
-
Hi @Lorena Tavano - I can see you've raised two questions about this issue: https://community.atlassian.com/t5/Trello-questions/No-quiero-seguir-pagando-por-la-suscripcion/qaq-p/2067824 We do not support billing issues over the Community. Please raise a ticket at https://trello.com/contact and choose 'Billing' as your…
-
Hey @Maximilianist - welcome to the Community! All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are…
-
Hey @barbara - welcome to the Community! I'm not sure what you mean by this, can you elaborate on what you're trying to do?
-
Hey @Soumya Subudhi - welcome to the Community! You can't delete your account if it's managed by your organisation. You can learn more here: https://support.atlassian.com/user-management/docs/what-are-managed-accounts/ It also looks like you're still using products like Jira - please know that if you delete your Atlassian…
-
Hi @Radonjic Lazar - welcome to the Community! Free users can add as many users to their boards and workspaces as they'd like. Members only become billable when you upgrade a workspace to Standard or Premium.
-
Hi @Immy Feenan - if Brant's answer didn't solve your issue, we don't really support log in issues over the Community. If you're still having issues, please raise a ticket at https://trello.com/contact and select Account Issues > Trouble Logging In for the topic we can help you with.
-
Hi @Amarkhan - we don't support log in issues over the Community. If you're still having issues, please raise a ticket at https://trello.com/contact and select Account Issues > Trouble Logging In for the topic we can help you with.
-
Hey @Akın TÖREMİŞ - welcome to Trello! We don't offer phone support over the Community. Yourself and your team members are welcome to start accounts at https://trello.com/signup We have a guide to help you get started at https://trello.com/en/guide
-
Hey @Josiel Xavier Pires - unfortunately we do not offer any special pricing. We offer discounts only to academic and non-profit organisations. If Premium is too expensive for you, you can try Standard, which is roughly half the price - https://trello.com/pricing
-
Hey @DesignThinking - we have no updates as of yet nor any ETAs. On top of this, if we were to release this feature, it probably wouldn't be for free but would be a part of one of our subscriptions.
-
@DesignThinking - Laura is not an Atlassian team member but a valuable member of our Community Leaders. The OP of this post, Martina, marked her answer as accepted as she believed it answered her question. Laura added these mirroring options as an addition to Dan's answer above. She did not avoid nor ignore Martina's…
-
Hey @Mach Iuliano - it seems that the admin of the board is also the sole member of the workspace that this board sits in, so your options are limited. Are you able to reach out to the admin of the board and see if they can still access their Trello account to make these admin changes?
-
Hey @Georg Müller - you can only change a board's name if you're the admin of the board! If you are the admin, you can change it by double-clicking on the current name - this should make the name editable so you can change it.
-
Hey @Benjamin Johannesson - unfortunately not! That being said, you could use a dropdown Custom Field as opposed to a text Custom Field - this means users who add cards to your boards can only pick people in a list for each RACI field, and you don't have people entering random people on each field. That would also give you…
-
Hey @Mercedes - we don't have the ability to filter boards by whether or not you were tagged in a comment on a card. I recommend asking your team members to look through their notifications instead to see when people have tagged them.
-
Hi @dan stenhouse - it looks like after a delay, we have been sending you these emails. I recommend checking your inbox and spam folders. If you need further assistance, please raise a ticket at https://trello.com/contact We can't support log in issues over the Community due to the fact that these issues often involve us…
-
Hey @Blazsek Boglárka - not sure what you mean by this? Can you elaborate on what you need from Trello?
-
Hi @Mickey Finis - welcome to the Community. Unfortunately if you have to change your password, and no longer have access to the email the account is under, then this account will remain inaccessible to you. Your email is your primary authentication method and without it, we can't prove that you own the account.
-
@Александр - Trello doesn't support granular permissions including the ability to limit users and allow them to only see some cards, not all, on a board. Trello's model is designed to show teams a shared perspective, and if we limited what users could see on a board, they wouldn't have that same perspective. If you add a…
-
Hey @Valerie Gilzean - unfortunately not! This is one of our hard limits to preserve performance in Trello and protect from abuse. You can view all our limits at https://trello.com/1/resource/limits
-
Hi @Stacey Stanton - due to the flexibility of the product, and because we do not have an outside sales force or professional services team that would traditionally provide live or onsite product demonstrations, we only offer live demos for Trello teams forecasting at least 50 Premium users or 25 Enterprise users. If this…
-
Hi @Nariza Inchakova - if a board is deleted, it cannot be recovered.
-
Hey @Rinaz Jainudeen - can you make sure that when you're trying to delete the workspace, you've filled out the name of the workspace in the field so the button to delete the workspace isn't greyed out?
-
Hi @Park minjung - we don't support billing issues over the Community. Can you please raise a billing ticket at https://trello.com/contact I can see you've already raised a ticket with the key CA-1863015 but our team weren't sure what product you're referring to. Can you please reply to that ticket and let them know you're…
-
Hey @Tiana Gatewood - short answer is yes! Single-board guests are not billable and multi-board guests are. If you close the board a guest is on in your Standard or Premium workspace, then add them to a new board, you won't get billed for them unless you reopen that original board into your Standard/Premium workspace.
-
Hey @Рахат Абдрахманова - you can send a password reset email at https://trello.com/forgot If you're already logged in, you can change your password at https://id.atlassian.com/manage-profile/security
-
Hey @Viviane Henriques da Silva - raise a ticket at https://trello.com/contact and we can immediately cancel the trial for you, just let us know that you want it cancelled immediately
-
Hey @Diego Fernando Pelaez Fuentes - you can see what options are available in terms of exporting in Trello at the following link: https://support.atlassian.com/trello/docs/exporting-data-from-trello/
-
Hey @Molly Whitlock - you can't do this natively in Trello! I'd recommend looking through Power-Ups to see if any can help.
-
@Swaminath S Dhanaraj - unfortunately this is still not the kind of detail our Community would need to give you suggestions. Can you provide us some context on how you wish to use Trello, i.e. what you're using Trello to do, what kind of workflows you'll be having (not who is in the workflow, but your To Do states, Doing,…