Comments
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Hi @Len Pacek - I can see you've raised three questions about this ask - can you try to only create one question per question/issue/request you have in the future? You can submit feature requests via our contact form: https://trello.com/contact The full steps to do this are: * Make sure you're logged into Trello * Head…
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Duplicate of https://community.atlassian.com/t5/Trello-questions/Change-the-Sequence-of-Sections-INSIDE-a-Card/qaq-p/2454210 Please direct any answers you have for this question to the linked question.
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Duplicate of https://community.atlassian.com/t5/Trello-questions/Change-the-Sequence-of-Sections-INSIDE-a-Card/qaq-p/2454210 Please direct any answers you have for this question to the linked question.
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Hey @Laura Rohrer - welcome to the Community! You cannot add attachments to a checklist item, only to the card the checklist sits in. You can insert the links to your attachments in your checklist items.
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Hey @Cyrille gerhardt - welcome to the Community! Unfortunately we do not support billing issues over the Community. Can you follow these steps to raise a ticket with our billing team? * Head to https://trello.com/contact * Enter your name and the email you used for your Trello account (or log in if your account is still…
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Hi @JJ Jones - thanks for sharing this! You can submit feature requests via our contact form: https://trello.com/contact The full steps to do this are: * Make sure you're logged into Trello * Head to https://trello.com/contact and scroll down to the contact form * For the field What can we help you with?, select 'Using…
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Hey @Marie-Line Zanota - welcome to the Community! It sounds like you've created a new account instead of logging into the one you previously had. Can you try logging in with another email to see if you can recover your boards? If that doesn't work, please let me know and I'll escalate this to our Trello Support team as we…
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Hey @Ricardo - welcome to the Community! You can submit feature requests via our contact form: https://trello.com/contact The full steps to do this are: * Make sure you're logged into Trello * Head to https://trello.com/contact and scroll down to the contact form * For the field What can we help you with?, select 'Using…
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Hey @Catalina Carvajal - welcome to the Community! I'm not sure what you mean by 'billing history', but nonetheless, we do not support billing questions in the Community. I can see you've already raised a ticket with our billing team discussing this, they will be in touch on CA-2503936 shortly.
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Hey @[deleted] - welcome to the Community! I can see you raised a ticket about this as well that my colleague @Oliver S has responded to. As per his response, only workspace members can see the Workspace Views.
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Hey @Laura Ribeiro - welcome to the Community! This was a result of a bug that we noticed this morning, we've quickly rolled back the change that caused this bug. Can you check if it's now resolved for you? We're sorry for the inconvenience this caused!
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Hey @Nick Cowley - welcome to the Community! This was a result of a bug that we noticed this morning, we've quickly rolled back the change that caused this bug. Can you check if it's now resolved for you? We're sorry for the inconvenience this caused!
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Hey @alex smith - it looks like you've shared this under the Trello Community, not Jira. Can you reshare it under the right product you need help with?
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Hi @TheWason - welcome to the Community! You can see the Archived Items on a board using a Trello mobile app by following these steps: * Open the board you want to see archived items on * Press the '...' button on the top right * On the menu that opens, press '...' again * Press 'Archive' From there, you can see your…
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Hey @Fernanda Gonzalez - welcome to the Community! Unfortunately this permission is not available in Trello but I've shared your interest with the team. I recommend taking a look at our Observers feature to see if it could suit your needs. This allows you to add read-only users to your boards. It's only available for…
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Hey @saleh t3457 - welcome to the Community! It sounds like you want to create cards that repeat. I'd recommend reading through our info on automation and automating this. You can learn more about scheduled commands in automation…
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Hey @Wolfgang Stecher - welcome to the Community! Are you saying that you're not able to run the Trello desktop app on your external monitor? I'm not able to replicate this issue and it's not been reported by any other users as far as I'm aware. I'd recommend troubleshooting your set-up and also checking to see if any…
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Hi @Steve Platzen - welcome to the Community! Trello doesn't support granular permissions including the ability to limit users and allow them to only see some cards, not all, on a board. Trello's model is designed to show teams a shared perspective, and if we limited what users could see on a board, they wouldn't have that…
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Hey @Tasha Turner - great question! In order for the Smart Link to work, our system needs to be able to find that site on the internet. So, you'd need your JSM portal to be publicly available on the internet. For the link in your screenshot, I have to log in when I navigate to that link, which means the Smart Link won't…
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Hi @Safa Tribak - are you using this Power-Up? https://trello.com/power-ups/5c9418019e56bd8abf98d83f If so, you'll need to reach out to the support team for this Power-Up to get this question answered. You can reach out to them at support@kolekti.com
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Hi @Roberto - if you search for the content in a Custom Field, it'll appear in the filter. If you filter on the current board with keywords based on the content present within the custom fields, Filtering will return all the cards containing those keywords. For example, if you filter by the keyword Highest then all cards…
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Hi @Harry - welcome to the Community! Can you raise a ticket with Trello Support so we can look into what error is telling you you need to contact your admins, and to be able to share that info confidentially? You can raise a ticket at https://trello.com/contact Please make sure you set the field What can we help you with?…
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Also, when you raise a ticket, please link to this Community article and we'll be able to reference the work we did on @Maegan Curtis's ticket.
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@Rebeca Cavalcante + @SC - I can't share what occurred with the investigation we did with @Maegan Curtis on this issue as this is private info. If you're running into issues, please raise a ticket at https://trello.com/contact When you raise a ticket, make sure you set the following fields correctly: * What can we help you…
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Hey @Feliphe - welcome to the Community! I'm not sure what you mean by this. Can you elaborate on what you're trying to do with Trello?
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Duplicate of https://community.atlassian.com/t5/Trello-questions/2-way-card-syncing-Mirror-on-multiple-boards/qaq-p/2413051 Please reply to this question on the link above.
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Hey @Shatawn Brigham - welcome to the Community! That's strange - all users should be able to change their board background, subscribed or unsubscribed. Can you share any errors you're receiving?
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Hey @Chris Summers - welcome to the Community! Unfortunately we cannot answer your question over the Community as this is considered a billing issue. You'll need to raise a support ticket as we don't support billing or sales questions over the Community. You can raise a ticket at https://trello.com/contact When you do…
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Hey @Amber Kanholm - welcome to the Community. Our Premium and Standard subscriptions don't have 'licensing', as the system decides what you will pay based on how many billable users you have in the workspace you upgrade. All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of…
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Hi @Marcin Łopata - unfortunately Trello is in the middle of an incident involving log in errors. You can track updates at https://trello.status.atlassian.com/incidents/bfm9dn6fpfb5 We apologise for any inconvenience caused - it's all hands on deck here to get it fixed.
